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“Excellent experience at this store. Had issues with changing providers, couldn't get service and Taylor at Maple Valley worked hard to get this resolved and I became a verizon customer . Thanks again for all your effort.”
“Best laptop repair in the area, hands down. So fast and communicative. Recommended to me by my network installers and I see why. Make the drive from Seattle. They went above and beyond for me and my dying laptop.”
“Great overview of possible issues with the laptop. Turned out to be an anomaly that they fixed by disconnecting and reconnecting the battery. These guys are good!”
“I had a difficult experience at the Verizon store in Auburn yesterday because my phone suddenly appeared to have switched to T-Mobile, even though I have never had a T-Mobile account and have been with Verizon for nearly 30 years. While I initially had a frustrating experience, Joann was incredibly patient, kind, and dedicated to helping me. She spent a great deal of time working with me and carefully tried to resolve the problem. I truly appreciate her professionalism, patience, and excellent customer service. Joann went above and beyond, and I am very grateful for her help!”
“Soham is truly the best! He went above and beyond to help me with everything I needed. He is incredibly patient, kind, and knowledgeable. He took the time to answer all of my questions and solved every problem without making me feel worried or rushed. His customer service is outstanding, and he made the whole experience easy and stress-free. Verizon is lucky to have someone like Soham on their team. Thank you so much for all your help—I highly recommend asking for Soham if you ever need assistance!”
“Yeah I come here I'll get some real good help dear friendly and eager to help out and everything and they've done a real good job in figuring out my problem I really enjoy coming here Johnny thank you”
“Ruby was a great help to me at Verizon store apart Kent Station. However, The person she contacted to help me with my billing issues was not a great help at all, and I don’t know her name, but I’m sure you can find her information.”
“We went in to transfer a phone from Comcast but they had given us a wrong account number. Jack was very helpful in getting it done despite all the issues and remained persistent and patient while helping us.”
10AM - 8PM
10719 SE Carr Rd, Renton
Mobile Phone Accessories
“Good customer service I went to get a free phone and I got a good phone in best price highly recommend to visit this store if your looking for starting new service”
“First and foremost I want to thank Joel for the care he showed my grandmother when she came in to get new phone. Unlike her last visit which resulted in the addition of a line she never asked for. He was patient and kind as she suffers from early onset dementia and has trouble with these types of task. He went above and beyond the scoop of his job. As an employee of the company often times people are fake pleasant but Joel’s kindness seemed genuine and that’s something I feel lacks when reps deal with elderly customers. I know sales are important but so is taking care of those who need a little extra help. So thank you again Joel, I know I promised an immediate review but ya know, life!”
“Received excellent customer service from Rubie.Very helpful and friendly.She was very knowledgeable and helped us get the best offers.Felt very comfortable and well taken care of.Best service ever.”
“I was helped fast and the whole process of getting back my sim card was super quick. They definitely know what that are doing and I am so grateful for the service!”
“Absolutely thrilled with my experience! The staff was super friendly and helped me find the perfect plan for my needs. I left feeling valued and excited about my new phone!”
“Excellent service! I had my Samsung battery replaced here on May 4th. The owner was very professional and confirmed a 2-year warranty on the part. It's rare to find such an honest shop that stands behind their work. Highly recommend for any phone repairs!
Thank you”
“Great experience tonight, the sweet older lady helped us even after close and made sure we were taken care of even after they were supposed to be leaving. Can't recommend this store enough.”
“Jasmin was absolutely amazing! ❤️❤️ She was so kind, patient, helpful, and knowledgeable. Definitely went above and beyond to help. So grateful she was there! Alex was awesome and helpful, too! Best phone customer service experience I've had.”
“7 months later, I'm back! This is what I get for having clumsy friends.Fast, efficient, and reasonably priced as always. I still recommend, and have recommended, iPhone Repairing to everyone who cracks their screen.Also, he recently moved to the office area between Five Rivers Indian restaurant and Georgette's. Super convenient!”
“Cricket wireless has been a lifesaver! I paid $100 for my phone and it's $30 for each line. So I only pay $100 each month for unlimited text and calling because I added insurance to all the phones. When I was going to be late on my phone bill I called them for help. They told me to come into the store and they extended the due date by 9 days for $20. However, the phones do not have a lot of data. They have enough if you're not using it as a digital camera. The only other negative is that if you do not pay your phone bill by the due date each month you will lose your phone number within I think 24 to 48 hours. For a single mom with kids the pros outweigh the cons big-time!”
“Shout out to Cricket Wireless, they gave me a brand new phone, and all I did was finance it for 2 years. I won't have any device issues. If my lifestyle changes, I'll just go back and do business with them again.”
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“Special shout out to Isai Carrion. I unfortunately had to visit the Covington WA store several times for a technical issue. I was contemplating canceling service until I got the pleasure to work with Isai. He was super friendly, kind, extremely patient, great communicator and extremely knowledgeable. Every time I came in, he remembered who I was and made sure that we could work together again. It really helped things go smoothly until my issue was resolved together. What a great experience.”