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9AM - 5PM
22115 Meridian E, Graham
Banks
“Ms, Dawn was very helpful in me getting my loan and all her wonderful help and her beautiful smile and friendly staff and everyone was amazing and outstanding and helpful to me in getting ready paperwork and for my loan and I appreciate it a lot God bless you all and your loving staffing and family together... Thanks again in this matter, sincerely Afoafouvale James viena..”
“Jessica Roof is a super person. She is friendly, polite, always has a smile on her face, and bends over backwards to get whatever you need done. She has a work ethic that is unmatched in todays work force. If we had more people like her on the front lines the world would be a better place.”
9AM - 5:30PM
17007 Pacific Ave S, Spanaway
Banks
“Jacye was the reason I will not change Banks EVER AGAIN!! His service was the best I have ever received from any banking establishment. He went above any of my expectations and I will only be dealing with him at the spanaway location. Thank you again for being very attentive to my situation and making sure I was taken care of without hesitation.”
“I want to comment about Joni Cross and her team at Wa. Fed. In Puyallup. I’ve partnered with Washington Federal Bank using the owner build program for over 15 years. We’ve built 4 homes and are getting ready to start our 5th. Joni has always been a wealth of knowledge in the banking industry and definitely with home construction. Every time I’ve come to Joni seeking advice or have questions she usually has the answer or gets the answer. That makes the customer side of banking stress free, or at least as stress free as possible ?. I don’t do reviews often and if I do it’s usually a bad experience. This is a well deserved acknowledgement of above and beyond service from me and I know others feel the same way.
Sincerely, Chris Janssen.”
“Couldn't be happier couldn't ask for better service and just the way that everything was handled was absolutely amazing completely satisfied I would recommend anyone to come see you guys you guys made it easy it was great thank you”
“Had my wallet stole. A first. What a nightmare. I shut all the cards off. But Harborstone made it so much less stress.They took right over.. it was amazing. I don't think I could ever thank them enough. I have never received sure awesome service... Thank you So. Hill Harborstone & your call center, but your fraud Dept is fabulous. Thank you everyone have a great week.”
“My first car was totalled & it upset me when the at-fault driver's insurance didn't take over nor was my insurance with Progressive very helpful. I was left with part of my loan to pay off. The people at this location helped me through the process with compassion, understanding, patience, & consideration for the dues, while also helping me to purchase a new vehicle.”
“I had a great experience with this bank, usually banks now a days are so busy and loud but Capto bank is different, it’s quite, professional, and know who you are as soon as you walk in the door. I had to refinance my car and Danielle the branch manager was so nice, she helped me through out the process which made the whole process quick and easy. Thank you so much! ?”
9AM - 5:30PM
8002 Pacific Ave, Tacoma
Banks
“We used Obee for a HELOC while we lived in Washington. Some of the most friendly folks and made the processes super easy, explained everything clearly, and available over the phone and through messaging with no hassle! Highly recommend them and their pizza cutter is A1.”
9AM - 5:30PM
10208 187th St E Ste 100, Puyallup
Banks
“Breanna was excellent she gave me answers ive been trying to get for a year about credit and and how to get better results; she does her research and she is very positive quick about it .”
“We have been with Harborstone for years and they have done 5 of our loans. We recently purchased a new vehicle and the dealership kept trying to get us to go with their lenders but we like who we’ve worked with over the years. She didn’t review our application but she did help out on a form we needed updated before we signed. She got it corrected from the department it came from and we are smooth sailing.I just want to give a shout out to Lorie Waldner of the Bonney Lake Branch! Thank you again!!”
9AM - 5PM
13613 Meridian E Suite 210, Puyallup
Banks
“Gabriella was always friendly and willing to answer any questions we had during the process. She did a great job of making herself available and working around my schedule. In addition, she did really well making the family feel comfortable which is not always an easy task. When we did finally decide on a deal, she did a good job of staying on top of us to keep things moving and ultimately helped us get across the finish line. Thank You!”
“I called them to see if we could get some coin rolls , and the woman I spoke Tanesha (spelling?) was so kind, and helpful. We actually don't bank there and she was so accommodating and gave us enough for our personal stash of coins we've gathering. Very nice building and the women who work there were kind and welcoming when we dropped in”
“Sabrina is so nice to me! She make everything a lot easier for me to open an account. Not difficult like Well Fargo, also give a better service. best decision ever to open an account here!”
“I have been a BECU customer for over a decade and have many accounts through them for personal use and a small business. Usually I do everything through the app but today I went in person with my daughter. She's had an early saver account since she was a toddler but now needs a checking account, too, now that she has a job. Tereso was incredibly helpful throughout the process. He also helped us add a money market savings for her for better interest and an early savers account for my son. We had a lot of questions and he thoroughly answered each one. The associate next to him (Val) was also very kind and welcoming. This level of customer service has re-solidified my confidence that BECU is the right choice for my family's financial needs. Thank you Tereso and team! :) #weregladyourehere”
“If I could give them more than 5 stars I would. Ashley and Kristina went above and beyond to assist both myself with printing, signing, and notarizing our documents at this branch. They were prompt with communication and made this process one thousand times easier! Give them a raise :)”
“If I could give 10 STARS I would! Since moving to the community January 2022, Ocean Shores Timberland Bank customer service has been BEYOND outstanding! Disabled husband with wife still working, getting by week to week watching every penny a bad actor somewhere tried to steal every thing from us. No, we are not part of the "elite entitled rich upperclass" paycheck to paycheck is more accurate. Timberland stepped up and handled this B.S. in 1 day! Thank you, sincerely, to the entire Team at Timberland.”
“Brandi S. (Branch Manager) is amazing. I came in with some hard questions and she helped me every step of the way. I have banked with sound for over 20 years. This branch by far has always been the best for customer service and care. The rest of the team was great as well! Brandi I so appreciate your help yesterday in understanding my situation and offer great solutions!”
“This branch has helped us tremendously in the last two weeks with all types of banking, including estate accounts. The entire team and managers have helped us with guidance and professionalAssistance with forms and phones calls to different departments with BOA as well. Great support for our family. Thank you!”
“Jodi was so patient and helpful. Navy Federal continues to have great customer service. She helped answer all my questions and helped guide me through my transactional needs.”
“I had a problem with the ATM machine capturing a check without the funds being applied to my account. On Saturday I was able to go in person to the branch. I was expecting a fight but instead I was met with care, understanding and empathy from Charity the branch manager. She assisted me in completing the process and made it possible to receive the small amount of money in my account. I'm still waiting to hear that the funds have been applied to my account but because of the experience I'm NOT WAITING IN A PANICKED A PANICKED STATE OF MIND.
THANK YOU CHARITY AND KUDOS TO WHO EVER HIRED HER.
I have finally had a pleasant banking experience!”
“I've been a customer since 1993 through several bank purchases and have always been more than satisfied with the services I've needed. They are prompt to help and don't give up until you are happy.”
8:30AM - 5:30PM
16510 Meridian E, Puyallup
Banks
“Had the best service in our lifetime. Branch Manager, Vanessa assisted our family to open our 11yr old twins - Student Bank Accounts.She, was so wonderful and amazing by treating them as adults and educating them and they signed there 1st ever documents.We will cherish our experience with her and look forward as new members”
“Reina and Tala were the best at getting our small business account started. They were personable, friendly and timely in helping us. Even after the account was set up, they kindly assisted us in the extra details needed. Upbeat and encouraging through the whole process!”
“Jennifer Devivo was excellent in explaining everything. She offered to help us technically to get on line etc. as we are seniors who are not tech savoy. She answered all our questions. I would recommend her to anyone I know.”
9AM - 5:30PM
17526 Meridian E, Puyallup
Banks
“Recently new member to the bank and was transferring a car loan to them I went in and dealt with Mina she made the process simple, fast and continued to follow-up even when I left the bank! Stellar service and great follow through which is very hard to find these days highly recommend WSECU for your next bank to trust!”
9AM - 5PM
105 Calistoga St E, Orting
Banks
“I love key bank, I switched over from Wells Fargo. Amber made my transactions seamless. She was very detailed and went through the process with me of direct deposit and what banking products would be most beneficial for me.
The only thing I find to be frustrating at times is that there usually is only one teller, especially on Fridays, I noticed that people saw the extention line and walked out, which is unfortunate.”
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“KeyBank has served my banking needs for several years.
I cannot express the appreciation I have for the time spent with me in 2020 as I bought my first home.
When I switched all of my banking to KeyBank (based on the exceptional service regarding my mortgage,) I began working with the Graham location, due to the proximity to my home.
I cannot say enough. They have been so friendly, prompt and helpful.
I utilize various services they provide and they have all been amazing. Everyone has been incredible, but I have to specifically commend Kimberly for her patience as I have navigated several financial processes.”