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9AM - 5PM
22115 Meridian E, Graham
Banks
“Ms, Dawn was very helpful in me getting my loan and all her wonderful help and her beautiful smile and friendly staff and everyone was amazing and outstanding and helpful to me in getting ready paperwork and for my loan and I appreciate it a lot God bless you all and your loving staffing and family together... Thanks again in this matter, sincerely Afoafouvale James viena..”
“Joined over a year ago. Recently my CD had matured, quite surprised with my dividends collected. All the staff is very polite and informative. There was a hiccup with the ATM one time over the summer. They quickly addressed the issue. I was impressed. I also enjoy the share branching. When paying off my car loan my other credit union was refunding me the extra paid amount. Was able to go into Tapco bonney lake and handle it all, and transfered my extra funds over immediately to current account. Soon they will be holding free Santa photos for the holiday. Such a great way to give back to their members in appreciation. The branch manager does a wonderful job and very thorough. All her employees are well respected and seem to enjoy working here.”
“Jessica Roof is a super person. She is friendly, polite, always has a smile on her face, and bends over backwards to get whatever you need done. She has a work ethic that is unmatched in todays work force. If we had more people like her on the front lines the world would be a better place.”
“Had my wallet stole. A first. What a nightmare. I shut all the cards off. But Harborstone made it so much less stress.They took right over.. it was amazing. I don't think I could ever thank them enough. I have never received sure awesome service... Thank you So. Hill Harborstone & your call center, but your fraud Dept is fabulous. Thank you everyone have a great week.”
9AM - 5:30PM
17007 Pacific Ave S, Spanaway
Banks
“Jacye was the reason I will not change Banks EVER AGAIN!! His service was the best I have ever received from any banking establishment. He went above any of my expectations and I will only be dealing with him at the spanaway location. Thank you again for being very attentive to my situation and making sure I was taken care of without hesitation.”
“I want to comment about Joni Cross and her team at Wa. Fed. In Puyallup. I’ve partnered with Washington Federal Bank using the owner build program for over 15 years. We’ve built 4 homes and are getting ready to start our 5th. Joni has always been a wealth of knowledge in the banking industry and definitely with home construction. Every time I’ve come to Joni seeking advice or have questions she usually has the answer or gets the answer. That makes the customer side of banking stress free, or at least as stress free as possible ?. I don’t do reviews often and if I do it’s usually a bad experience. This is a well deserved acknowledgement of above and beyond service from me and I know others feel the same way.
Sincerely, Chris Janssen.”
“I enjoyed the Wonderful Lady that started the account for me. I was however disappointed that I couldn't get my debit card for 10 days because I need money sooner than that. But I'm am happy about getting my account opened. Great Bank. Great People.”
“Brandi S. (Branch Manager) is amazing. I came in with some hard questions and she helped me every step of the way. I have banked with sound for over 20 years. This branch by far has always been the best for customer service and care. The rest of the team was great as well! Brandi I so appreciate your help yesterday in understanding my situation and offer great solutions!”
9AM - 5:30PM
8002 Pacific Ave, Tacoma
Banks
“We used Obee for a HELOC while we lived in Washington. Some of the most friendly folks and made the processes super easy, explained everything clearly, and available over the phone and through messaging with no hassle! Highly recommend them and their pizza cutter is A1.”
“If I could give them more than 5 stars I would. Ashley and Kristina went above and beyond to assist both myself with printing, signing, and notarizing our documents at this branch. They were prompt with communication and made this process one thousand times easier! Give them a raise :)”
9AM - 5:30PM
10208 187th St E Ste 100, Puyallup
Banks
“Janet is the most knowledgeable and professional I have come across. While dealing with the death of my husband, she walked me through the process with compassion and professionalism. Something I didn’t received from my other banks. Sound Credit Union is by far the best with people like Janet.”
“All four employees made me feel completely at home and genuinely had my best interest in mind. My loan specialist was not only super knowledgeable but also hella funny! Her husband works in real estate, wink - wink and together they make such an awesome team.”
“I called them to see if we could get some coin rolls , and the woman I spoke Tanesha (spelling?) was so kind, and helpful. We actually don't bank there and she was so accommodating and gave us enough for our personal stash of coins we've gathering. Very nice building and the women who work there were kind and welcoming when we dropped in”
“Good experience but my Gosh, the guy working the front desk in the front on Aug 28th around 1pm. He was helping a younger lady with the name Megan. He called her up just fine. She then gets called by a different banker. He said “I’m helping her, just drop her back in the queue.” Then another banker calls Megan. He glares at the banker. The banker goes “did you grab her?” He says with the rudest tone “yes”. How are they supposed to know? Meanwhile my grandmother is standing up because she doesn’t have her card and didn’t know she could still use the kiosk. He says “ma’am you need to check in at the kiosk and wait your turn” so rude? But anyways. Next banker calls a different persons name. Nobody comes up. The rude guy yells “just grab whoever is first! Jesus Christ!” Across the whole building. I watched him be rude to 3 people in the span of 5 minutes and stopped paying attention after my grandmother got called. It was ridiculous. Quit if you don’t like your job or can’t be nice to people, especially the poor coworkers. It’s embarrassing to them you speak that way to them but more embarrassing you behave that way as an adult. Idk who he was but I believe his last name started with an R from afar. Has to be a hostile work environment with this guy.”
“If I could give 10 STARS I would! Since moving to the community January 2022, Ocean Shores Timberland Bank customer service has been BEYOND outstanding! Disabled husband with wife still working, getting by week to week watching every penny a bad actor somewhere tried to steal every thing from us. No, we are not part of the "elite entitled rich upperclass" paycheck to paycheck is more accurate. Timberland stepped up and handled this B.S. in 1 day! Thank you, sincerely, to the entire Team at Timberland.”
“Jennifer Devivo was excellent in explaining everything. She offered to help us technically to get on line etc. as we are seniors who are not tech savoy. She answered all our questions. I would recommend her to anyone I know.”
9AM - 5:30PM
17526 Meridian E, Puyallup
Banks
“Recently new member to the bank and was transferring a car loan to them I went in and dealt with Mina she made the process simple, fast and continued to follow-up even when I left the bank! Stellar service and great follow through which is very hard to find these days highly recommend WSECU for your next bank to trust!”
9AM - 5PM
3710 S Meridian, Puyallup
Banks
“I want to sincerely thank Isabell at the Chase Bank Puyallup location for being so kind, patient, and understanding during this incredibly difficult time. I’m dealing with my late husband’s estate, closing his business, and handling his estate account, and Isabell has been beyond helpful every single time I’ve stopped by this branch. Her compassion and professionalism have made a challenging process so much easier to handle, even though my life has completely changed since losing Drew. I truly wish I could come across more amazing people like her. Thank you, Chase, for having such a wonderful team, especially Isabell. Thank you again for the great customer service. I did make the mistake of visiting the Sumner location recently and had a horrible experience, which reminded me why Drew and I had stopped going there, even though it’s just 3–4 minutes from home. Thank you, Puyallup Chase Bank, for everything you do and for making a difficult time a little easier with your amazing team!”
“This branch has helped us tremendously in the last two weeks with all types of banking, including estate accounts. The entire team and managers have helped us with guidance and professionalAssistance with forms and phones calls to different departments with BOA as well. Great support for our family. Thank you!”
9AM - 5PM
201 84th St S, Tacoma
Banks
8:30AM - 5:30PM
16510 Meridian E, Puyallup
Banks
“Had the best service in our lifetime. Branch Manager, Vanessa assisted our family to open our 11yr old twins - Student Bank Accounts.She, was so wonderful and amazing by treating them as adults and educating them and they signed there 1st ever documents.We will cherish our experience with her and look forward as new members”
9AM - 5PM
13613 Meridian E Suite 210, Puyallup
Banks
“Gabriella was always friendly and willing to answer any questions we had during the process. She did a great job of making herself available and working around my schedule. In addition, she did really well making the family feel comfortable which is not always an easy task. When we did finally decide on a deal, she did a good job of staying on top of us to keep things moving and ultimately helped us get across the finish line. Thank You!”
“Sabrina is so nice to me! She make everything a lot easier for me to open an account. Not difficult like Well Fargo, also give a better service. best decision ever to open an account here!”
“My loan officer Jose and processor Odalis were kind and patient through my refinance. The most important thing for me is that all agents at Gesa credit union would take the time to respond and answer my questions in a timely manner, kept me posted through the process and reassured me when I had doubt and anxiety. They told me what I needed to get started, after I provided all that was needed, I received notice of loan approval. We began 8/27/25 and closed and wrapped up with cash in hand on 9/18/25. Wow, less than a month. I couldn't ask for better service. I recommend Gesa credit union, they provided me with excellent service. Thank you Jose, Odalis and your team at Gesa.”
“Had an issue with my account D'chelle and Keona were right there too take care of it really took there time too see the situation and handle it with care and professionalism glad I have this branch of GCU?”
“My first car was totalled & it upset me when the at-fault driver's insurance didn't take over nor was my insurance with Progressive very helpful. I was left with part of my loan to pay off. The people at this location helped me through the process with compassion, understanding, patience, & consideration for the dues, while also helping me to purchase a new vehicle.”
“Jodi was so patient and helpful. Navy Federal continues to have great customer service. She helped answer all my questions and helped guide me through my transactional needs.”
“Love columbia bank, they are the best bank around, and I don't even have an account at Columbia bank, so that should tell you alot about this bank, as a non customer believes is the best bank around, and I have, u. s. bank, and keybank, but will be switching soon as possible, until then, I will be a avid fan of all Columbia banks for there outstanding service, and unmatchable customer service they provide me 100%, of the time I go there, and that is atleast one a week to cash my check from work, and it's not even close to any other bank around, so try them out and see for yourself”
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“KeyBank has served my banking needs for several years.
I cannot express the appreciation I have for the time spent with me in 2020 as I bought my first home.
When I switched all of my banking to KeyBank (based on the exceptional service regarding my mortgage,) I began working with the Graham location, due to the proximity to my home.
I cannot say enough. They have been so friendly, prompt and helpful.
I utilize various services they provide and they have all been amazing. Everyone has been incredible, but I have to specifically commend Kimberly for her patience as I have navigated several financial processes.”