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“Big shoutout to Mike at this post office! We had gone to another location where they couldn’t process our international address change request, but Mike knew exactly what to do. He was professional, patient, and made the whole process so easy. Really appreciate his help and excellent service!”
“I don’t usually write reviews for post offices, but WOW the staff here are so kind and helpful! I don’t mail things often, but they made the process easy and offered amazing service. I have come back here twice and had the exact same experience both times. It gets a little busy during lunch hour and immediately after work, but the line never takes too long.”
“People makes all the difference! Sonja is absolutely a jewel and angel and incredible human! Everyone loves her, she made everyone smile during long waiting lines, I visited the office 2 times, and both were best experience ever in a post office!”
“This post office is a block away from where I work, so whenever I need to mail a package, I come here. It’s the best post office I’ve ever been to, and I look forward to coming here for my mail-related errands. The best customer service!”
“A lady helped me with mailing some documents and making a money order. She literally knows EVERYTHING!! Even the address. She is very efficient and helps me to make it before door closing. One thing tho, please provide some cooling equipments since it’s quite hot there and they work really hard there.”
“Love this Party for Less location, the staff is super attentive and on top of every detail. They are super organized and always looking into what's best for customers.”
“Just had a fantastic experience with USPS worker Steve while applying for my child’s passport. In and out in 15 minutes! Steve was super knowledgeable, efficient, and friendly—a true gem amidst the usual horror stories you hear about passport services. Hope USPS recognizes his excellence and uses his approach to train agents across other locations.”
“Visited for first time passport application and photo services. Appointment started on time, ended on time, and moreover the employee who helped us - Dino - was patient and helpful. Took good photos, too!”
8:30 AM - 3 PM
18336 Aurora Ave N Ste 105, Shoreline
Post Offices
“Had an amazing, super fast experience when I went to get a package shipped here. The clerk at the desk, Ka, was incredibly helpful and proactive with suggestions and I was in and out within 5 minutes.”
“Best post office around! Staff are friendly and care about good service. They put vases of pretend of flower-pens on the counter.
Usually waits aren't too long.”
“The clerk was very kind and resourceful. I am not really used to mailing forms and paying by money order, but she took the time to explain how it all works all the while she was busy with some training at the back of the counter.
I'll be coming back today for more paper work!”
“Not sure why so many people hate the Post Office. The employees at this location have always been helpful. Sure the lines are long sometimes, but that’s just the volume of people with the budget the government gives them. I’ve shipped many packages and they’re always helpful. I tend to just go early in the day or over lunch and it’s much faster.”
“I have the best regular postal service delivery person! I see him daily and he’s always smiley, friendly, helpful and kind to my large and noisy doggie! He’s a great representation of customer service in what I imagine a hard job! Area: Ballard, Seattle, 98117, 16th Ave nw route Give the man a raise!”
“Stopped in midday to mail a package. The guy working the counter was super friendly and even apologized for the 15 seconds wait. I shipped my package and had no problems. Great experience.”
“USPS Wallingford was able to track down an important piece of mail that my family member sent to the wrong address. They were able to start searching for it in a timely manner & I appreciated the effort they put in.”
10AM - 1PM
14419 Greenwood Ave N A, Seattle
Post Offices
“Need something done quick, need something done right then this is your place to go. Friendly staff and always welcoming. Special shout out to Vadim & Mila for always welcoming with a smile and being helpful”
“I want to extend my sincere appreciation for Linh, Supervisor of Customer Service at the Ballard Carrier Annex! As a property manager overseeing several multifamily housing buildings, I recently undertook the project of upgrading outdated mailboxes to USPS-compliant, secure, and modern mailboxes. Navigating this process could have easily become complicated and time-consuming, but thanks to Linh’s exceptional support and expertise, it was anything but.
From our very first interaction, Linh was proactive, informative, and incredibly helpful. She provided clear guidance on every step of the process—from ensuring the specifications met current USPS standards to helping coordinate the transition in a way that minimized disruption for my residents. Her responsiveness, attention to detail, and willingness to go the extra mile made a potentially stressful upgrade into a seamless, successful experience.
It’s rare to encounter someone as competent and committed to service as Linh. Her professionalism and genuine care for both property managers and the tenants we serve are a credit to the USPS/ Ballard Carrier Annex. I’m truly grateful for her assistance and cannot recommend her highly enough!”
“Miele? Mele? I’m not positive on the spelling of the postal clerk that holds it down at the Pioneer Square USPS location, but she’s solid GOLD! That location can be sketchy at times to navigate, but I go here because I love interacting with her! She’s SO friendly, upbeat, personable, helpful and inviting. She brings a little bit of home into her space and makes her customers feel like family. I cannot say enough wonderful things about her! Such a smart hire!* Note: This is a small location with one person working. They close for lunch break from 2-3:15”
“Anetta was a great help with geting my package out today. I've always had a great service from USPS and today was no exception. If I'm in the area and need to use USPS, I'm definitely coming here again.”
“The branch CAN get busy around lunch time, and even busier around closing ~ I recommend patience and planning :) That said, the two associates are Extremely Efficient at getting through lines, and transparent when it comes to costs/delivery schedules (providing tips when asked)! I've been a regular customer of this location for 3yrs, and they are practically miracle workers given the volume of business around the holidays.”
“I love the lake city post office, friendly folks, reliable, courteous. When I’m in luck I can also pick up the latest Real Change newspaper (one of Seattle’s own & best) right outside. USPS is one of the best run and most effective government services there is. Don’t let anyone convince you otherwise, do your homework / research please.”
8:30AM - 12PM
2010 15th Ave W, Seattle
Post Offices
“Thank you Heejung! I had very little hope when trying to track down a missing package from thousands of miles away, when Heejung came in for the save! Excellent communicator and someone you can trust solving your issues. You really made my day:) Serious praise”
“There's a gentleman that works here that is INCREDIBLY helpful. Honestly, this person deserves a raise, he deserves to be praised and carried around in a chair.
There was a hugeee like today and he was so patient, working alone, going out of his was to give advice on package sizes helping people (including me) fill out a confusing form. And definitely took his time making sure all the details were in correctly.
Seriously the world is a better place because of this man.
Thank you!! ?”
“I recently moved and had forgotten to fill out the updated mailing address slip in the mailbox for my new building. A package I had been waiting for was rerouted since the unit is vacant in their system. When I called directly, the agent on the line gave me an update within a couple of minutes and was able to get the package rerouted back to me by end of day. Much better service than I would have expected. Thank you!”
“I had a bad experience trying to get my fingerprints scanned at another USPS so I decided to try this location. James was super patient, explained everything clearly, and we were able to get the scans. Thank you James!”
“I really would like to thank Clerk 03 Sebastian and Clerk 01 Monique for their great customer service. They tried their best to help resolve my issues. They followed customer obsession principle and did their due diligence. Great job! I really appreciate it.”
“The Kenmore post office is by far the most accessible, friendly post office around. They are open after hours to safely drop off letters. During Christmas rush, all the staff are patient and always smiling. There's always parking as well as a delicious coffee stand just outside. There's also Chase bank and a teriyaki shop there as well. You can send a package, get coffee and food as well as do your banking with one parking spot.
Giddy up!
Over and out!
Sgt. Mike”
“After reading a few negative reviews of this USPO at Crossroads, I had to wonder if it’s the same location I’ve been to. I have nothing but praise for the professional and kind service I’ve experienced with the staff. I suspect there are a few customers who feel entitled and unfortunately put the blame on the staff of this USPO. One should go to their post office with packages labeled, wrapped, and taped before handling to the counter person.”
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“This was my first time using the service here. I was aware of the previous reviews and didn’t want to expect much. Unexpectedly, I was so impressed with the whole experience. The building was so charming from the outside, many parking spots, clean and tidy from the inside. The clerk, no. 3, the gentleman who was very friendly, kind and helpful. Since it’s getting close to Christmas, he made sure I’m aware when the packages would be arriving at the destinations. I couldn’t ask for the better service. I brought my 2 kids with me. I believe it will be their first memorable experience of the post office and they won’t feel intimidate to go to use the services in the future.”