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“I’m writing this specifically to shout out John, who seems to be carrying this entire post office on his back.
It is rare to see one person handle so much with such ease. John is friendly, incredibly organized, and fast as lightning. Even when the line is long, he keeps things moving efficiently without ever losing his positive attitude.
Honestly, it feels like this entire location is held together by his hard work. If anyone deserves a raise and recognition from the USPS, it’s him. People like John make a normally tedious errand a total breeze. Great service!”
“Eric has helped me with so many random packages and complicated international document shipping, ecy.. I love my local post office, you guys make my life so easy”
“I leave reviews for post office only after using it for a few months. This post office does the job done, it is friendly, and the lines if they are there, move quickly.
Mel is a sweetheart and treats everybody as her neighbor and friend.
This location has a self-service kiosk, it does not work in about 20% of my visits, and in this case I use the live agents. Both the kiosk and live help work well.
The closing time is 6pm, and they are open on Saturdays till 3pm, which helps a lot.”
“This post office is a block away from where I work, so whenever I need to mail a package, I come here. It’s the best post office I’ve ever been to, and I look forward to coming here for my mail-related errands. The best customer service!”
“Love this Party for Less location, the staff is super attentive and on top of every detail. They are super organized and always looking into what's best for customers.”
“I'm always nervous about official things for some dumb reason but my man Dino helped me apply for a passport like a boss. The guy was very helpful, called me by my first name, really just made the process a no hassle affair. The post office is lucky to have him.”
“Had an amazing, super fast experience when I went to get a package shipped here. The clerk at the desk, Ka, was incredibly helpful and proactive with suggestions and I was in and out within 5 minutes.”
“I had a really positive experience at this USPS branch. The staff were very kind and patient in answering my questions. In particular, I want to thank one of the supervisors who wears glasses. I do not know his name, but he was extremely professional, friendly, and helpful.
I was confused about why my mail was being sent to my old address, and he quickly helped us identify the issue and resolve it. We also were not very familiar with some USPS tracking and mailing statuses, and he took the time to look into everything for us and patiently answered all of our questions.
I really appreciated his professionalism, efficiency, and willingness to help. Thank you for the excellent customer service.”
“What a wonderful post office! Friendly and efficient staff eager to serve and get customers in and out quickly. Open 8:30-6 pm weekdays and bonus: 9- 3 on Saturday. If you have a debit/credit card, there's a self-serve kiosk 24/7 inside for mailing and more. Due to construction, just go to last building on left and enter via their first driveway. Great experience!”
“Just had a fantastic experience with USPS worker Steve while applying for my child’s passport. In and out in 15 minutes! Steve was super knowledgeable, efficient, and friendly—a true gem amidst the usual horror stories you hear about passport services. Hope USPS recognizes his excellence and uses his approach to train agents across other locations.”
“Amelia was great she took care All of my questions and had great customer service. I highly recommend her to be your number one to go to for your Shipping and storage needs In the neighborhood of the Highlands.”
“I read up on reviews and made sure to budget ~30 minutes for my visit (in my case it wasn’t needed but I could see if your mail is harder to find, you would need the time). I visited on a Saturday morning and did not had to wait long to speak with someone at the annex. I’d recommend making sure you’ve got your delivery slip (and filled out) plus your ID as you’ll need all that to retrieve your mail. Nice folks and got great service and helpful info.”
“Came in on a Monday afternoon and was in and out in under 10 minutes! The guy who helped me was friendly and gave me a tip to save money on mailing in the future. Wanted to leave this review since there are so many negative ones but they were moving the line quickly and the employees were all kind”
“Brian and Ramanda have the most amazing customer service and efficiency in their work, and I appreciate working with both whenever I need to stop in and conduct business. My go-to USPS location!”
“This and only this review I am giving for Arlene. Arlene I am so happy and glad to do this lil review for the kind of service and professionalism you have. I had a package which was getting delivered late and just wanted it before my holiday. I called USPS and Arlene picked up. I explained to her what was going on, she said she’s gonna keep an eye on it and will definitely call me back the next morning.She called me thrice since I couldn’t pick up she left me a voicemail.
I couldn’t be more thankful and appreciative of the fact that someone would go out of their way to do this kind gesture for me.
Arlene you’re the STAR . Thus these 5 stars aren’t enough for you, you deserve more.”
“They are literally crazy about batteries here. Take them out of the toys if you can. Spent about 15 minutes looking up the batteries in my led poi, only to tell me no. Line was out the door, only 1 person working. Do your own research. Most of the time this place is great.”
“Thank you Heejung! I had very little hope when trying to track down a missing package from thousands of miles away, when Heejung came in for the save! Excellent communicator and someone you can trust solving your issues. You really made my day:) Serious praise”
“After being told at Wedgwood post office that they could not issue my PM express refund that was not delivered by the guaranteed delivery date in their local office and unavailable online, I was advised to call USPS Customer Service who could. The USPS agent told me I was given incorrect information and advised me to request a refund online or go to a local postal office for an in person refund not necessarily Wedgwood. The postal clerk at Lake City was efficient and well informed, issuing my refund after having me complete a refund form. I could have saved time had I gone to Lake City office first.”
“There's a gentleman that works here that is INCREDIBLY helpful. Honestly, this person deserves a raise, he deserves to be praised and carried around in a chair.
There was a hugeee like today and he was so patient, working alone, going out of his was to give advice on package sizes helping people (including me) fill out a confusing form. And definitely took his time making sure all the details were in correctly.
Seriously the world is a better place because of this man.
Thank you!! ?”
“I recently moved and had forgotten to fill out the updated mailing address slip in the mailbox for my new building. A package I had been waiting for was rerouted since the unit is vacant in their system. When I called directly, the agent on the line gave me an update within a couple of minutes and was able to get the package rerouted back to me by end of day. Much better service than I would have expected. Thank you!”
“Like any post office these days, typically understaffed during peak hours. The outside drive thru drop off box is convenient for the parking lot’s strange size.”
“I was getting my first prepaid priority envelope today. And the young gentleman working there, helped me with step-by-step instructions on a very calmly manner. He even highlighted the necessary things that I need to know. What a pleasant experience.”
“The Asian man who was working at the front desk on the afternoon of Friday, April 24 provided great customer service. As always, pack your patience when dealing with a government agency, but thank you for your help!”
“Hien helped my daughter with her passport today. She was very kind, efficient and timely. This post office is a very busy spot on the island but each time I’ve gone in, I have had a pleasant interaction and wonderful assistance. It’s also really great to have the automated postal kiosk there for after office hours to send packages and get stamps. Thankful for the dedicated staff here.”
“Georgia Simpson, thank you so much for the great customer service and follow-up. I really appreciated your kindness, communication, and willingness to help during a stressful passport situation for my tenant. You made the experience so much easier, and it truly did not go unnoticed. Thank you again!”
“I love this usps always been friendly to me sometimes lines can be long which is why you should do all packaging & taping before you get there ....there won't be any for you unless you purchase it which is fine with me i can see how that may be taken advantage of.”
“Staff who helped me for my fingerprint was very nice. Thank you!
I read reviews that they do the service only before 3pm and they weren't available sometimes.
So, I called them and check it before leaving home.”
“I was in there this afternoon, the clerk whose name is think was Monique (?) was wonderful!! My qr code was not working, she was apologetic and reassuring, finally worked. d During this time, she answered questions and helped others while we all worried about the cheating baby chick's someone ordered and had not picked up ....she was the only clerk and was outstanding!!!!! thank you for being such a cool person.”
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“For those complaining about Anita, she has worked at this post office since my PARENTS were kids. She is not mean, she is not grouchy, she just isn’t the animated, fake happy everyone else is now adays. If you live here, you’ll get to know her and realize she’s not half bad. Be kind.”