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“Went inside not even take 5min talk to the gentleman at the front desk, exchanged information totototo. Approved $1 down for finance. I recommend this place for everyone”
“Niko is GREAT, he has a great attitude, he is very calm, very professional and I hugely appreciate that! Qualities as simple and basic is that are still hard to find; Niko is now my go-to Verizon point of contact and I highly recommend him if you need any sort of support with dealing with Verizon!
For anyone having a hard time with a big company like this, you are not alone - for some ungodly reason they make it super complicated and frustrating. But having someone like Niko to talk to and get information from is a huge help.”
“I’m going through a horrific breakup with my ex fiancé who happened to hack into my phone. I came in to this location and the two nicest gentlemen helped me troubleshoot. I left in tears from being so grateful. Thank you guys. ❤️”
“I recently went to the ATT store on Everett Mall Way, Everett, WA. One of several visits. The employees have always been congenial and knowledgeable. I like this store. I know I’ll receive knowledgeable and pleasant service.”
“Had great service today at this store.
I had already ordered my phones on line for in store pickup. David was extremely helpful with getting both of my phones linked up and running. He was very helpful and friendly and quick.”
“Xami was an AMAZING associate. She stayed with use hours trying to get my phone working! I wish all employees had her determination and customer service. I will definitely travel to have her help me specifically for any issues with my phone service!”
“Kudos to Tyler Kidd for understanding our business and solving our billing need. It would have taken hours by phone without him being tenacious on our behalf. Snohomish Valley Roofing and SVR Recycling Bin Rentals consider Tyler part of our team!”
“We just had a really great experience at the Verizon store in Monroe, Washington. Both Random and Kassidy went way above and beyond with their customer service. Definitely 5 stars!”
“Rocky and Franklin help me so much with the situation I was having and the wait time wasn’t long and they acknowledged me while I was waiting making sure I was good.”
“Went in super last minute to swap out a phone with no appointment. Got exactly what I needed and quickly. Ethan was very helpful- so happy I decided to stop in. Thank you!”
“We had great service when we went into the store. Ethan took care of us even with our crazy toddler running around. He was professional and even managed to engage with our child too which was reassuring. He helped us with promotions, discounts, and all that. Really great service!”
“You know the people here are so nice and help you anyway they can.As far as boost mobile I have nothing good to say about that company.Went through boost mobile for 13 years never received one free phone.Phone gets stolened and don't think they can help you because they wont.This store should go through a better phone service or I would give them 5 stars but since boost mobile involved only 4.”
“The sales rep. Montavya was very savy she knew her inventory and products! I was quickly educated on the plans available to me. Thankfully I feel confident I will be able to make a informed purchase, thanks to Montavya's efforts and professionalism!”
“My husband and I went into the AT&T store in Monroe to upgrade his phone and ask some questions. We were working with a smart and very courteous employee named Carla! Top-notch service, greeted us when we came in, answered all of our questions, and got my husband a phone that works best for him.
Thank you for all of your help, Carla!”
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“Amazing customer service! The Nordstrom of cell phone companies! They went above and beyond to help me find the BEST deal and also set up my son’s new phone! Thank you!”