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“Might be good, might not be; I wouldn't know. Maps says they're open on Sunday, and that this was recently (3 May 2026) verified by owner.
They are NOT open on Sundays.”
“Excellent customer service at this location provided by both Dylan and Carlos - friendly, knowledgable, and down to earth. I was able to get several service items taken care of including a transferringlines across different accounts, updating accounts, and a new phone. Highly recommended”
“I think I've been using Supranet for close to two decades, now. Possibly longer. Supranet powers the DorkTower.com website, and takes care of all of my business needs. The folks there are great to work with, so I also use them for my family's personal account. Wonderful people, knowledgable and friendly. Excellent response times those few times I've needed help. Also: community-minded. Supranet is a very strong supporter of local arts groups, as well as other charities. Could not recommend more highly.”
“We went in the U.S. cellular store the other day and had a great experience. Alex took care of us and he is one of the nicest guys you will ever meet. He is very kind, knowledgeable, professional and his patience is outstanding. We really appreciate his help!”
“My service rep((Kevin) was extremely helpful! I’m elderly and he took enough time to explain everything so clearly. Best customer service I’ve had in a long time.”
“On Saturday August 8 I went to the West Town location with a keyboard issue. I was greeted kindly by Lupita . She had not been familiar with my issue but she never gave up on the problem. When I left she had resolved my keyboard problems. I was so grateful. I received customer service at its best !!!!”
“Our Spectrum experience at the Fish Hatchery Road store in Fitchburg was great. Charlie was knowledgeable, patient, and helpful. We switched from T-Mobile, got two new phones, bundled with our current Spectrum Internet and saved a significant amount of money. The store was well staffed on a weekday afternoon; the wait time was non-existent for us, and short for people that came in after us, which included those with appointments and walk-ins.”
“I had a problem with a connection issue on a new Samung watch that was created somewhere else. After multiple hours on the phone with tech support this store remedied the problem in less than 30 minutes!!!!!”
“Harrison, in Customer Service, is the epitome of Customer Service! He assisted me in making the change from ResTech TV service to Directv and answered all of my questions, making me feel comfortable no matter what I asked. He is extremely knowledgeable and willing to go the extra mile to find answers if they were not readily available. He checked to make sure I was getting the best prices on the components in the package I decided upon. He is super personable and friendly. I just felt so good working with him and I knew he was doing his best to make me informed and feel positive about the change. I wish all Customer Service Representatives were as capable and enjoyable to deal with as he is.”
“We were at the store for quite a while due to short staffing and high customer volume due to US Cellular selling to TMobile. Coby helped our family out and was extremely patient and helpful. He explained things clearly and thoroughly, and made a difficult, lengthy process more simple and straightforward.”
“When I moved into my new apartment the internet was consistently running at 11Mbps even though I was paying for 250. I reached out and they had come to fix the wiring the next day! Great customer service!”
“I went to the T Mobile store on university ave after initially visiting the west towne mall location to upgrade my phone. While at West towne I was given conflicting information on the cost and process for the upgrade. After a while of discussion I was finally able to get my phone upgraded. All my stuff (apps, pictures and messages) was transferred to the new phone. I was sent home with the new phone and told everything was good to go. I make it all the way home only to find out that everything wasn't good to go. I wasn't able to use the phone to make actual calls (the whole point of needing the phone upgraded). I attempted to call the west towne location 3 time to see about trying to remedy the problem, I called over and over but the phone was never answered. I reached out to the university ave. location and was told to come in so we could work on figuring out where the west towne location messed up. Once I arrived at the university ave. location I was promptly greeted by Yona. Yona helped me to actually get the phone service transferred to the new phone. Yona was very kind, helpful and knowledgeable. I will definitely be returning to the university ave location from now on.
Thank you Yona for doing what the west towne location clearly couldn't do.”
“Manny Cruz at the Spectrum Midvale store in Madison, Wisconsin, did an outstanding job of switching my cell service to Spectrum. He was patient, clear, and so helpful. Ask for him by name! He did a great job. Five stars.”
“All internet companies are a pain. But every technician I met associated with TDS was super helpful and always gave me tidbits on ways to improve Internet coverage in my home without selling me TDS products. Company probably hates that, but I as the consumer appreciated it. All of the other providers leave wires exposed on the exterior of the house and install their box as quick and easy as possible. TDS has all of their wires in metal conduit and they caulked any holes they drilled into the house. Standard you would think, but not something Spectrum did when they installed Internet to my house! If you have to deal with a provider, you might as well deal with TDS”
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“FORMER US CELLULAR CUSTOMER
When I walked in to Verizon, I was greeted right away with Michelle, she was determined to get my phone activated, we ran into a few road bumps so Misha also jumped in determined. They explained my options and what discounts I could have in the future. They were very patient and understand of my situation. Mind you i have been on customer service through teen mobile all week, 3 tickets, been to the store 5 timesand have not received a solution. After road block and horrible customers service I decided to switch. Network works great and resolved my issue. I am a satisfied new Verizon customer. ( might be a little more expensive but the accommodation and customer service is worth it in my opinion)”