“Keem was extremely helpful with me today. He went above and beyond and did everything in his power to do what could be done. The efforts were greatly appreciated !”
“Customer service was outstanding! Daniel was the gentleman who helped me he was very helpful, respectful, and kind. The environment was also clean and neat, which made the experience even better. Highly recommend!”
“Nina assisted me and she was great in helping me find the best shipping option for my package. She was personable and friendly and help ease my experience! Really great addition to the team!”
“Excellent delivery service. Prompt, efficient, and careful. They maneuvered old fridge out and new fridge in through a tight area and a flight of stairs, completed set up and took all packing materials with them. Very happy with the delivery and installation.”
“(Translated by Google) My name is Javier and I work here. Good effort so that the mail arrives on time to each person. Good management and good supervisors. The truth Great Family ?(Original)Mi nombre es Javier y trabajo aquí. Buen empeño para que el correo llegue a tiempo a cada persona. Buena administración y buenos supervisores. La verdad Gran Familia ?”
Open 24 hours
3710 E Washington Ave, Madison
Shipping Centers
8:30AM - 7PM
6666 Odana Rd, Madison
Shipping Centers
“I will be coming to this store from now on. Customer service was very helpful and polite. Stress free and got the job done quick and easy for my package. Shout out to Mark for helping me and going above and beyond. If you’re in Madison, this should be the only UPS store you go to 10/10”
8AM - 6:30PM
1360 Regent St, Madison
Shipping Centers
“I’ve visited The UPS Store at 1360 Regent Street multiple times, mainly for returning Amazon packages. Each time, the process has been incredibly quick and smooth — they scan the return code and take the package in less than a minute.
The staff member there is always polite and professional. Interestingly, I’ve only ever seen one person managing the entire store, but despite that, I’ve never encountered long queues or delays. It’s impressive how efficiently the store runs with just one staff member.
Overall, a reliable and convenient place for quick returns and great service.”
“Phebe was so nice! She helped me with a very complicated printing order the other day and was so patient and helpful the whole time!! I will definitely be returning for more print orders :) thank you so much phebe!!!”
“Silver was amazing— he went above and beyond to provide me with excellent service and assistance to ship my bike back home. He listened to my concerns about cost and it was a great value. Thank you!”
“My delivery driver Tequilla is amazing. She is thoughtful and efficient. She goes above and beyond to deliver packages safely. And did I mention friendly? She yes she is. I live on the East side of Madison and had the best service. Thank you!”
“I work there They're the greatest place Ever Can get overwhelming and Stressful at times But as long as you keep your head held high And think of something that will keep you motivated keep doing your work Be considerate of others ask for help when you need it all the staff there at fedex are great great place”
“I needed to ship 33 pieces of priceless hand painted china I inherited from my Swiss grandparents. Truly a family heirloom!
Anna, the manager, did an excellent job of packing. There was bubble wrap between the two boxes. Each piece was wrapped first in small bubble wrap, then medium, then large.
Everything arrived in pristine condition.
Pack and Ship is a great service.”