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“I went to this post office to change my mailing address. Only took 4 minutes to fill out my form to change my address, and saved $1.00 by going in person than changing my address online. They provide info for changing your address for other companies to report your change of address and info for coupons to help with your moving expenses too.”
Open 24 hours
1405 West Silver Spring Drive, Milwaukee
Post Offices
“Will definitely be ordering from them again. Even the lower grade quality was beyond what I was expecting. Perfect for me since I'm not good enough to deserve new balls anyways ?”
“Angela provided excellent customer service she greeted me with a smile, was very polite, and explained different shipping options. I was very impressed at how involved and detailed she was with every customer she interacted with. Angela kept the line moving considering she was the only one in that morning. Keep up the good work.”
“I had such a great experience today! Lisa was very nice and super helpful. I had no idea how to ship a package since I’ve never done it before, and she took the time to explain everything step by step. She was patient, friendly, and made the whole process easy for me. Thank you, Lisa, for your amazing customer service!”
“Shipped a 5-lb package to my son and his girl friend in Hilo, Hawaii. The postal worker was pleasant, diligent and on-point. For a December 16th shipment, it was not super busy, so everything went smoothly. A nice experience.
Visited 4/14/26
I've added a couple exterior video clips.”
“Yesterday a young man delivered a package from Temu to my neighbor that I thought belonged to me because he looked directly at my house before he walked across the street with the orange bag. To my surprise there where two young ladies passing by and they burst out laughing, they could see my silhouette in the front door. My package was already on my porch in the corner. He was pausing to see if they would try and take it. He is an amazing person. Thank you so much Sir.”
“Mark is the nicest employee for USPS of all time. He knows his stuff too. It was his birthday and a nice older lady brought him in cupcakes and another gentleman stopped by to wish him a happy birthday….all while I was there!! What a good human.”
“Passport renewal was 100 times easier than I expected. Staff was so friendly and accommodating and efficient. One of my best post office experiences ever, covering a half a dozen states.”
“I use this post office very regularly, and the staff at the front desk are above-and-beyond helpful, professional and kind. They have saved me from some costly mistakes on more than one occasion and have always been careful with handling.”
“Horrible Customer Service, Young manager was always talking in the phone and talk and treat the hispanic clients like kinder garden child's with so much actitud including me, I asked for her manager an she said she is the manager, also I asked her name but she didn't want to answer, and invited to walk out to a different post office, what a shame of public server.”
“They are the greatest! Unbelievable service, working for and being apart of the community! I can't believe it's a government office!!!! Fabulous people and service! Above and beyond!”
“The staff is always nice and helpful here! Super easy to hold mail and pick up here (or have carrier deliver). Plus, our neighborhood carriers dispatch from here and they are the best!!! Shout out to Dave and Freddy (and their subs on days off).”
“I needed to return something broken to the manufacturer and was struggling to do so. I was clearly out of my element, but Kim was so helpful, patient, and kind. She made what has been a stressful few months just a little bit easier and assisted me in making sure my item got returned correctly. Thank you Kim for your help and kindness. Northshore post office you have a gem of an employee in Kim. Thank you so much!”
“I had such a great experience at the post office thanks to Carmen! She was incredibly kind, patient, and detail-oriented while helping me with my passport application. She made sure everything was filled out correctly and that I had all the materials I needed, which gave me peace of mind. It’s rare to come across someone so thorough and genuinely helpful—Carmen went above and beyond. Thank you for making the process smooth and stress-free!”
“I just want to say Mike at the Shorewood Annex was so helpful. He went above and beyond to help me find a package that I was supposed to sign for and got to the bottom of it before the end of the day. It’s so refreshing to encounter people that truly care about their job that we all rely on and is so critical. Thanks Mike for being amazing!!”
“I have always received courteous and quick-as-possible service at this branch. The problems in service usually come from customers/people who aren't prepared prior to getting to the counter, or who basically don't know how to handle their own affairs, so these customers stand there with their heads up their own asses clogging up the line for those of us who do have our business in order.”
“Kay and the other young lady working today on 07/12/2024 were wonderful! Kay was very polite and was able to take me in for my passport appointment one week ahead of my schedule appointment. Very knowledgeable and efficient as well!”
“Michelle was great! I had a wrong address on the package & she updated it for me and was sent to correct address the next day! Even called and left me a voicemail with updates. Was greatly appreciated!”
“I completely understand all the bad reviews for the last minute closings at random times during the day. That's happened to me, too. So they get a star knocked off for not being able to manage staffing levels. But the staff that work at the counter are really amazing. Be a regular customer there and they will know you. I have a PO Box there and they grab my packages for me to pick up when they see me come in the door so I don't have to wait if there's a line. I had a big mail shipment that didn't have quite the right postage on it and they noticed before it went out and called me so I could come in and fix it. They really are great to their customers.”
“Dwight at the Teutonia Ave. Post Office is very friendly and very helpful, even though I have about a 25% success rate at actually getting letters and packages delivered to a post office box there... sometimes it takes WEEKS, even if mailed priority mail.”
“They get the golden big five stars! I visit this post office quite often. I find the staff here very polite, engaging, respectful, friendly, and happy to serve my needs. A big thank you to them for being such a great team.I have seen them handle some seriously difficult customers, and they are pros!”
“our clinic staff called the post office to get some help on a situation to help one of our patients and was directed to the manager, and the manager was so kind to help assist us and provide us with detail information. even though his Post Office could not help assist us, he directed us where we needed to go.”
“Wonderful staff here - Sadly, they are understaffed and overworked all the time. Please be kind and take better care of our United States Postal Workers. This is a team effort All. ?❤️?”
“Everyone that works here that I've met had a absolutely GREAT PERSONALITY, and talk to me as if we've been friends for years. There's only 1 Lady who works Up Front at the Customer Service Counter, that is way too picky and serious. She will never laugh. Our Apartment Building gets Prestamped Envelopes from our Landlord to pay Rent, and if the Date on the Stamped Envelope isn't the same exact day. This Lady makes me Pay for a Stamp to put on this envelope, and I'm Permanently Disabled and it's not like I can afford to buy a Stamp for a PreStamped Envelope!!! This Lady, I think, has some kind of MENTAL PROBLEM WITH BEING FRIENDLY TO THE PUBLIC, because I will tell a Joke, and everyone in the Post Office will laugh except for this 1 Lady. I don't know what her Name is, but I'm thinking that it's ,"FLORENCE." Besides dealing with her, this Post Office is 5+ STARS , and I recommend it to anyone that asks me. There's 1 Man, who will go way out of his way to make sure that you're happy, or you have gotten exactly what you went there for. I'm 95% Positive that this A+ EMPLOYEE'S NAME IS ,"JAMES!!" It's Employees like JAMES that makes any Company GREAT, and this Post Office should be TOTALLY GRATEFUL THAT THEY HAVE ,"JAMES", WORKING FOR THEIR COMPANY!!! Employees like this make people like going into the Post Office, and it's AWESOME WHEN YOU WALK INTO THE POST OFFICE, and SOMEONE SAYS HI _ _ _ _ , because he will remember your Name. THANK YOU JAMES FOR ALL YOUR YEARS OF THE BEST CUSTOMER SERVICE THAT SOMEONE COULD ASK FOR!!!! So people know. I never knew ,"JAMES", before I started going to this Post Office!!!”
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“the entire staff is the BEST ever!!!!! we love their customer service; without them, we'd be lost! we're so thankful for all their attention to detail, proficiency, and thoughtfulness. A++++”