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“This company was amazing. I've been looking for a place to print and mail single letters for years and I finally found LetterStream. I am using it for small mailings. The site is very easy to use, the prices are very reasonable and the service was great.”
9:30AM - 3PM
14747 N Northsight Blvd #111, Scottsdale
Shipping Centers
“I recently visited this ups store.The service was quick and the staff were friendly and welcoming. Gurpreet helped me with packing and shipping my stuff. She is very knowledgeable and patient. I highly recommend this location .”
“George has gone above and beyond to meet his customers needs and I could not be more impressed with his dedication, patience, and professionalism! He was able to find a package I lost over a month ago and was so supportive and kind during the process. Thank you George!!!!”
“NAVIS WAS PHENOMENAL! Pricing was fair, several options wee provided, and the staff was such a pleasure to work with. Antique China and Crystal made it from Glendale AZ to Alameda CA within 2 weeks and every single piece was intact! Delivery was professional and efficient. Thank you Navis.”
9AM - 2PM
3409 N 7th Ave C109, Phoenix
Shipping Centers
“These guys are great! They have always come through and have never been NOT able to help me. Prices are great and everyone there is friendly and never seem annoyed.”
“Mailing things from here is so much easier than going to the post office. The staff are super friendly and helpful. I’ve worked with Ralph most recently and he is amazing - super efficient and just lovely all around. Cannot recommend this place enough.”
“Great service! The staff are very friendly, welcoming and most importantly, thorough. They seem to have everything you could need to make shipping easy and hassle free. I also appreciated them mentioning their other services. Will be back in the future.”
“Pace was incredible!! The best customer service experience. I had to stay within a budget and he helped me strategize how I could fit everything in one box and stay within my budget. I originally went to FedEX and they weren’t willing to help me. I’m so glad I went to UPS their rates were better and so was their customer service.”
“Shout-out to Sam and his team at The UPS Store! They absolutely crushed our Every Door Direct Mail campaign, helping us send out 10,000 real estate mailers. Our leads are booming! The whole process was simple, easy, and even fun. Highly recommend them!”
“Regular customer to this store since 2019. Staff has been consistently friendly and knowledgeable, resolving my hardware/software issues which included scrubbing for identity theft in 2022 and preventive maintenance since.”
“We have used this Pack n Ship location as a mail and general business service center since 2010. The business has changed hands 3 times in the following 15 + years and each owner offered reasonable services. It changed dramatically for the better though, in about 2017/18 when Les and Deborah F. acquired the location and began a series of service improvements.
These have included refinements and upgrades from mailing options to passport photos, to fingerprinting, to document shredding, printing flyers and brochures, document finishing, a range of office supplies, coordinated shipping with FedEx/UPS/DHL/USPS, stamps and even notary public services.
I used other groups/companies for many of the above services - until I discovered how unique this location was, beginning when Les and Deborah acquired the business.
Les seems like he is always there . He and his associates make this family owned business a pleasure to work with. Highly recommended!”
“I had the best experience with Mail Room AZ. My mom passed away and I wanted to ship a very important piece of artwork, she had, from Scottsdale to Milwaukee. This piece of artwork was very special to me and I wanted to make sure it was shipped safely. I spoke to Idalia, the owner, and she walked me through everything. Idalia agreed to pick up the artwork from the skilled nursing facility, and she packed it so well. A few days later, it arrived at our home in Milwaukee in perfect condition. I highly recommend Mail Room AZ for any shipping needs, including art work.”
“Come and see the unique gifts that they have! Looking for a quick, special gift last minute, there are lots of things to pick from. Packing and shipping needs too! Much more than your average store!”
“I have a mailbox there. Great people and great Service. I’ve become friends with staff and owners. I find myself using more their printing service more and more due to the ease and quality.”
“Needed something notarized on a Saturday and Michael was SO helpful!!! It ended up being so busy while we were in there but Michael helped everyone so quickly, he was composed, and patient. Very impressed with Michael’s service!”
8:30AM - 4:30PM
18291 N Pima Rd, Scottsdale
Shipping Centers
“Lori the owner went out of her way to explain the different options and packing styles available. We compared pricing and made the best decision. That personal touch is appreciated.”
“David was incredibly kind and patient taking care of everyone in line for TSA Pre-check. He is the only one taking care of a nonstop line of people all day and he is so professional and knowledgeable. David is so great!”
“I would like to express my sincere thanks for the quick clarification and prompt handling of my problem at your service point.
Your employee with pink hair (sorry, I forgot her name) made my day with her friendly and pleasant manner in resolving the issue.
Thank you from a German traveler on the Pan-American Highway.
Ralph”
“My wife asked me to drop off a package. It was an odd shape package so it would have cost a lot more to ship but Evan suggested putting it in a UPS box and it reduced shipping costs by 70%! That is customer service! Thanks Evan!”
“As a whole Southwest Airlines did a great job ensuring my checked package made it to each of my flights which I am extremely grateful for. The gate staff on the other hand could use a refresher on displaying great customer service.”
10AM - 2PM
3218 E Bell Rd, Phoenix
Shipping Centers
“Mark was absolutely awesome in helping me ship out my completed cosplay to my customer, he expertly packed my item to be safer than I expected and shipped it out asap. Great service and at a competitive price! Made a repeat customer today! Highly recommended.”
“Friday August 23rd 8:30 am people are lined up at the store and Isabelle is working by herself. She was kind, patient, helpful to all of us despite some idiot that kept speed dialing the phone despite Isabelle asking them to hold while she helped the customers who were in the store! Isabelle you did an amazing job and you will be successful in life, don’t let the rude idiots of the world get in your way. Give Isabelle a raise! She deserves it!”
“Andy always looks out for me. Reminds me of the tv show Cheers where everyone knows your names. I enjoy now having to check my mail box. Also really like Chai, super friendly guy who will get my mail when I forget my key. Love this place!”
“Amazing customer service. I had a heavy treadmill to return, and Scott at the store came out to my car brought the package in himself. I ended up having to wait 48 hours to return the product due to an Amazon issue, and Scott then picked up the 70lb package and brought it back to my car himself. He didn’t have to do all of that so I was extremely impressed with his customer service. Thank you again Scott!”
“Highly recommend this family-owned business for all of your mailing, postal, packaging, fingerprint, and passport support needs! Thomas (retired Veteran) and his sister are just amazing. They are experts and competitively priced. Super professional, efficient, and knowledgeable! We will be coming here for all our needs going forward!”
“Alex was such a HUGE help with several packages that needed to go overseas. The mailbox service is also top notch. I had a move overseas and he ALSO helped my friend with getting several boxes left behind squared away to the right recipients. And most of this was done while I was already overseas. I'm forever grateful for Alex and ShipRite for all their help!”
“These guys are amazing and very competitive on the pricing. All I ever hear is how well things are packed and they have been so helpful through all the stages of the shipping/delivery of my work.”
“I recently obtained one of UPS's mailboxes. At first, I thought the cost was expensive. But it was something I needed. The level of service I've received by The UPS Store staff has been above all of my expectations! The only name I can remember right now is Isaac. But there's another gentleman and a young woman who also provide outstanding service. I feel valued. Whomever does the hiring, they are doing it right. Thank you for making picking up my mail a happy event. Isaac always greets me with a smile and asks if there's anything else I need.”
“Absolutely the best UPS store in the country if not the world. Every single person that works here is very helpful and courteous. We got talking and the staff was praising their manager and the owners. It starts at the top and one can tell the owners and managers care about their staff and the staff in turn cares about their customers.”
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“Been going here for decades. they are very professional, helpful and clients should be patient during the busy seasons, taxes, holidays, etc. Certainly not as packed as the regular post office locations are. Staff is very helpful and patient with the clients. I'm thankful it's here, as most other sub stations got closed down. Job Well Done, PV. :-) God Bless Each of You too.”