“I’m long overdue to rate and share my experience with the store. ;-] I went in, in person to Mattress Firm Belle Towne Centre. Upon walking in, Ethan (an associate) greeted me. I expressed my situation and health issues so that I could get the mattress that was perfect for me and my constant chronic pain and fatigue. He let me try nearly every single mattress in the store and I struggled wearing a knee brace and all. Not once did he laugh or make fun of me, he was ABSOLUTELY and UTTERLY patient with me and that’s so appreciated because I do not like salesmen who are pushy and don’t listen to me. So thank you, Ethan. It wasn’t his fault but the Queen mattress that was delivered to me had a hole in it but as soon as I called to tell Ethan, he went into action to make it right and to have a new one given and delivered to me for no extra charge or delivery fee. =] * whew * The only thing I wasn’t a fan of is the delivery people and I saw a total of 6 mentioned that they need to receive a 9 or higher in order to be considered “satisfactory” and they left a flyer on my bed upon leaving. Each person was kind, respectful, communicative, and professional but I don’t think them telling me and them being told their rating has to be 9 or higher in order to be considered “satisfactory” is ridiculous. In my opinion, anything over 7 is great and I’m just going to say it here, thank you everyone for your patience, respect, helpfulness, and muscles. ;-] The bed is difficult to move regardless of how much I weigh. 😉🤣 As for the mattress, it is medium firmness with enough softness I don’t sink in, and it feels much bigger than a Queen. I am VERY pleased and I look forward to it lasting me for several years, hopefully a decade to be honest. ;-]”
“No sales pitch and no upsale! And uh, a free frame, free delivery and 10 year warranty. Are you kidding me? Very professional and down to earth staff as well. I will absolutely recommend to Family and Friends. 100% 5 stars and more! Christy was amazing. Made everything so easy.”
“We did not intend buying a new mattress but we figured out that sleeping could be so much more comfortable. We have been in the dark ages. Matthew was very helpful and informative. Great customer service.”
“Could not be happier with my decision to buy here. Easy low pressure sales process. Ended up taking advantage of their exchange policy 45 days after my original purchase.which was so easy . Nate the sales associate who wasn’t the original person who I bought from took care of the exchange with a smile and ease that was unexpected. If you don’t ask for Nate you are doing yourself a disservice.”
“Kevin helped me & he was beyond kind & answered my many questions. Nothing felt forced & it was an easy experience which made settling on a mattress very simple.”
“Chris at mattress firm was very helpful, Knowledgeable, and professional. He helped me pick out my second Tempur-pedic mattress. I bought my first one from the same store 12 years ago and it’s been a great mattress for me. Excited to get my new one soon!”
“Miguel was wonderful. He is an excellent listener. He was very helpful in picking out matresses He is very knowledgeable and I appreciate the time he spent with my husband and me.”
“We had great service from Karen, she was attentive and extremely friendly to our family, she took the time to answer our questions! Smooth buy, no complications!”
“Mona was the most wonderful human being I could have asked for extremely helpful very understanding explained every single detail about the furniture I could think of if I had a business I would steal her in a heartbeat simply the BEST!!!!”
“Big thanks to Andrew at Office Furniture now very respectful and great prices better than going on marketplace and having time wasted definitely reccomend to come shop here , unbeatable prices! Great furniture!”
“Great antiques and collectables collectable store very clean and organized. Plenty of parking behind the store. Friendly atmosphere. Thanks R AND K SOCAL”
“We had a very good experience. They have a good variety of furniture and the prices are extremely reasonable. We were able to get in and out quickly. Oscar was great and explained everything well. Definitely plan on returning in the future.”
“Thank you to the Amanda for finding the perfect pillow fit for me and to the rest of the Purple Camelback Colonnade crew- Shay, Jason, and Scott for helping me exchange my defective pillow!”
“I only bought small things, but I like what I got (a heavy metal tray with two pitchers that looked great with it). I would never have bought these pieces if they had not been displayed. I bought them just as they were displayed. I have no designer vision. I love them. I saw things I loved, but most were over my price range. Still, I had a great time browsing through the store and will return on a fairly regular basis as the merchandise seems to turn over quickly.”
“This place is a gem! So many good finds at reasonable prices. Set aside some time to look in all the nooks and crannies because you just might find something amazing!”
“From the beginning, Darlene was friendly, responsive, and genuinely easy to work with—it made the whole process feel seamless. We loved that the furniture is made locally in Arizona, and you can really see the quality and craftsmanship. Everything was ready exactly when they said it would be, which we really appreciated. What really stood out was how thoughtful they were. When they found out our furniture would be going in an oceanfront setting, they added a special protective coating at no extra charge. It was such an unexpected gesture and meant a lot. We wouldn’t hesitate to recommend them or purchase from them again.”
“Excellent customer service, great prices easy & efficient & fast! Ariel was amazing he assisted me with purchasing a sectional & was extremely friendly & knowledgeable. I truly appreciate his help & guidance! He also provided same day delivery on all in stock items.”
“We had a great buying experience. Then, there was a little issue with the bed several months later. Customer service went above and BEYOND to get things taken care of. Seriously, the best customer service experience I’ve ever had.”
“I have purchased furniture from Dania/Scandinavian designs over the years, but I have NEVER experienced the level of customer service provided by this store Manager Richard. To say that he truly cares it's just not enaugh. I had an issue with the furniture that I bought and thanks to Richard,the issue has been resolved beyond my expectations. Anyone looking for quality furniture and amazing customer service should give this location a try... Thank you so much Richard.”
“I found this store accidentally. They have sometimes more goods, sometimes less... It's truly a bargain. When I need to get something for my house, my first choice is this store. The staff is helpful and polite.”
“Got a pair of matching nightstands from them for a great deal. Super cool place. All their furniture is quality and has character. They do custom furniture restoration, alterations, and builds too. Friendly and welcoming staff. Definitely worth a visit!”
“Great selection, super helpful, and very friendly. The owner even stayed late to allow me to wait in the AC for the truck to arrive. Not to mention the buffet look great in my new place!”
“Tom has been there since 1992 and I am pretty certain it hasn't changed one bit in the last 34 years. That's a good thing!!! Built on great service, quality product, and reasonable prices, Tom will custom build whatever your futon needs are. I came in with a vision and Tom is bringing that vision to life... organic, high quality mattress for my custom Sprinter Van life. Super knowledgeable and he obviously cares. I love dealing with small business owners that care about their customers and the product they deliver.”
“You can get lost in here, there’s something for everyone. Prices are a questionable, but this place is only open twice a week so that may be the reason. The owner was kind and not intrusive.”
“Backwoods Custom did an amazing job on our doors. The quality of their work exceeded our expectations, and the installation was completed incredibly fast without cutting any corners. They kept us informed every step of the way, which made the whole process smooth and stress-free. Very professional from start to finish—I would highly recommend them to anyone looking to have work done.”
“I went into the storefront in Ahwatukee and immediately felt like I was in good hands. They asked questions to narrow down options that would work best for our home and were great to work with”
“We recently updated our dining room chairs after nearly 30 years with our original set bought from Retablo. We went back to Retablo, the same store we bought from decades ago, and were so impressed to find matching chairs that perfectly completed our table. The quality is outstanding, and it says a lot that their designs have held up beautifully all these years. Excellent craftsmanship and consistency you can really trust what you buy here.”
“MEGATRON AKA GREG IS AMAZING!!! I will be back because of him. He is a natural born Salesman. Additionally he is very helpful and kind and made everything super easy. I walked out of the store with a new table and bench!”
“Outstanding service by Kari! She spent so much time with us to make certain we purchased the patio furniture we really wanted. Also, prices were much lower than we expected--other stores were quite a bit higher. Furniture was delivered promptly and staff were extremely helpful.”
“Delightful store. Carefully curated products of high quality. Prices are very reasonable. I bought some very nice things to stage a house for sale and did not spend a fortune!”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.
