Macy's eSpot Kiosk in the furniture department, particularly for mattresses, has received positive feedback from customers. Shoppers have praised the knowledgeable staff, specifically mentioning Michelle from the Fashion Square Mall for her expertise in explaining the differences in mattress firmness and models. Another customer highlighted Andy H, who provided attentive service while helping them quickly find a high-quality mattress within their budget, ensuring a speedy delivery. The overall customer service across various departments is noted to be excellent, with staff members like Eleana, Ermila, and Mat recognized for their exceptional assistance and friendly demeanor. The store is described as clean, organized, and easy to navigate, with ample parking available. Customers appreciate the positive shopping experience and recommend visiting Macy's for furniture needs, particularly for mattresses.
This Macy's is a two story operation and is pretty well stocked with brand names. They even have a separate shoe area where a Finish Line is located. I found a shirt on sale here for $10. My only issue was all the registers in the immediate area were closed. I had to circle around a few times to find a register to pay at.
January 2022
The store was pretty clean and somewhat orderly feeling and Martha in the mens department was soo nice and helpful! BUT the music was sooo LOUD!! It made shopping very stressful! We had to yell "What do you think of these pants!!" And "Do you like this?!!" How frustrating lol. But, Martha, the mens captain was amazing!
June 2021
Julie was wonderful. I just purchased a top for work the cashier called Julie (the manager) and honored the 25% coupon. Also, Carmen and Joe are amazing too. You all rockstars are fashion mall.
