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“The place is clean and organized. Staff was friendly and very helpful. I was looking for tools not on the shelf and the staff was able to check inventory and get me what I was looking for from overstock in the back of the store.”
7:30AM - 5:30PM
6825 S Kyrene Rd Suite 102, Tempe
Hardware Stores
“Definitely a go to place for any appliance parts. What makes this place great is every time I needed a part they had it. Along with the guys knowledge on repairing appliances their kind service in helping customers I'm one happy guy especially when I can get fresh made popcorn..”
“The only ace, in my experience ,where where the employees treated me like they were taught manners and common courtesy, and didn't follow me through the store like I was a little girl and they were the president. I really appreciate it and I hope the kindness spreads. The gentleman who helped me went above and beyond for my item search and wasn't at all rude or condescending. Best ace hardware experience of my life, I hope you guys get recognized for your hard work and knowledge . Every other Ace I've been to could learn a lot from this store. Thank you for the new experience”
“Your associate, Eve, is a keeper!
She is extraordinarily knowledgeable about how to fix the problems I am confronted with as a homeowner. She also knows where everything is located within the store.
Eve, is ALWAYS cheerful. Today, as usual, she greeted me by name with a smile. Eve makes me feel important and welcome in the store. I came today with 2 different problems. Eve walked me to the section of the store where items were located. She showed me what options were available in the store and explained the differences and similarities between the various products. She was so patient and kind. She also saved me money by taking me over to look at other similar products in the liquidation room! Awesome experience!”
“I read a great article about how ACE Hardware beat out Loew's and Home Depot for their great service and huge variety of products! I gave an awful description of something I was looking for to the greeter at the door and they took me right to it! WOW!”
“First off I would like to say…I am a guy that doesn’t write reviews. I had an issue with a 118” Makita Track Saw Guide. It wasn’t cutting true. I reached out to Fisher Tools and they told me to bring it on down and talk to Tom, I felt like I traveled back in time…. You know, when there was Customer Service . Tom assured me we could resolve my issue. Tom immediately reached out to the Makita Customer Service Rep. When the Makita Service Rep called me, he said how about I just order you a new one and bring it to you. So I would give 10 stars to Fisher and Makita for standing by there products and outstanding customer service. Also by the way, this was 4 months after I purchased the saw guide, when I first used it I made one rip to exact measurements and noticed a couple of the cabinet sides were not square.The next time I used the Guide I made another rip and decided to double / triple check everything. This is when I noticed that the guide had a slight bow in the middle, no questions were asked regarding when or if I filled out the Warranty registration..so again, a BIG Thank you to Fisher tools and Makita.
Paul Scarlett”
“About a month ago I stole a rat from the garden section at this home depot and took it home to be my pet as I was quite lonely I named him Bobo and even got him a collar we go on walks and every so often I take him back to his original home and let him run free in the jungle of the home depot garden I feel such sadness though when I encounter the rat traps they're so inhumane please if you see a rat bring it home to be your best friend”
“The Manager, Brent, was so helpful, professional, and quick getting my paint order ready. He went with me down the aisle to find the other items I was looking for. It's not everyday that you get such great customer service. I appreciate it and will definitely be back.”
“I have used Tempe Abrasives for all my gear over the years. For over 10 years to be exact. Angela and her family are extremely helpful and always have the best products!”
“My husband and I needed a plate to cover the two shower knob holes in our bathroom. This is our first time getting any type of materials for our shower so we were confused. The minute we called in, the customer service was incredible! During the call, the customer service rep told us what location had the part we needed and put a hold for us. When we got there, the staff was super helpful too. We were considering getting a shower kit there (trimmings, valve) and the staff were so thorough with explaining the different brands and the pros/cons of each of them. If we need any materials in the future, we will definitely come here!”
“Although I did not buy anything from this store, I called and asked a few basic (Dumb) questions and the gentleman was extremely helpful, thorough and patient! Thank you for your help! I ended up buying from your Peoria store and he at that store was just as helpful as the Tempe crew!! I recommended you guys to two people today after my experience.”
“They had exactly what I needed- Even though i didnt know the name of it, i just explaoned what kind of a cap i wanted, and the gentleman brought me right to it!)Convenient location, knowledgeable & friendly staff.. I should also mention they were half the price of Lowes!”
“Love the outdoor patio plant section. Great carts to load your potting soil bags and plants. Easy open gate to the parking lot. Quick and easy shopping. The service is awesome with knowledgeable help.”
“I was ready to purchase some hose. I needed a staff member to cut the length I required, but after walking around the store for a couple of minutes not finding anyone, I gave up and left.”
“Nico in rentals is awesome! I came in and the place was packed with people. Nico obviously knew what he was doing. Nico handled 3 separate customers including a return effortlessly. Great customer service! 10/10. Thanks Nico!”
“1/28/24: Wade was EXCEPTIONAL!! Everyone was accessible and friendly. First, I spoke to Brian at the service desk to ask where to find a Klein Level. He directed me to aisle 31. I got there, but couldn't find what I was looking for. Close by, Wade was happy to help. He found my item was available in store, found where it was stored, and grabbed a ladder to get it for me. He was knowledgeable, friendly, and efficient. I walked past another girl on my way out, and she asked how I was doing. This store is full of kind people, attentive, and good at what they do. THANKS again to Wade and this whole team!!
1/30/24: Bruce helped me with finding the right bolts for my grandma's old dining table-- thank you!!”
5AM - 10PM
1330 W Baseline Rd, Tempe
Hardware Stores
“I rented a box truck to pick up a grandfather clock. Usually use Home Depot for short trips. However, this one took a few hours and ended costing more than Uhaul.”
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“Not really liking the new layout and merchandising strategy. We have been successfully shopping here for years and was totally disappointed in our visits this week.
It's still a nice place with a lot of product, especially if you're doing epoxy stuff from the looks of the shelves.
And they have always done a great job with custom cuts etc”