Shoe Stores in Richmond, BC

27 locations found near Richmond

“I want to thank Delilah for her service, patience and help! Really she gave me the best customer service I ever had in Sketchers which I am a customer for 5 years. Thank you Delilah and for the sketchers team. Wish you the best!”

4.8 Superb129 Reviews

“Gorgeous Boutique. The staff and owner are kind and welcoming. Very friendly. I enjoy every visit. The clothes are beautiful. It is my mom’s and my favourite boutique. We are so happy with our beautiful clothes! A treasure in Steveston. ❤️”

5 Superb66 Reviews

“Excellent service of the team!!! Feel no pressure at all on trying many styles and sizes. The gentlemen who served us also professional on explaining the shoes functions. Finally both me and my husband got what really fit us.
Thank you ???”

4.8 Superb92 Reviews

“Mei poon displayed excellent customer service as she went thru various parameters and diagnosis to get the right type of Hoka footwear and brand new custom ordered orthotics.”

4.7 Superb92 Reviews

“I struggle with talking and advocating for myself as a result of an accident that resulted in my voice not recovering the sound of me talking gets me stares and workers always assisting me very hastily I’m always leaving empty handed because they would never take time to understand my broken words and sometimes I get embarrassed repeating myself but this store is truly amazing this young girl Rola came up to me assisting me with a smile and incredible patience she listened carefully until I got exactly the size and shoes that I needed her attentive attitude made me have a positive shopping experience I never felt judged nor rushed for having a speech disability I felt so comfortable! I bought more shoes that I expected because she was so nice! Thank you Rola!”

4.5 Superb117 Reviews

“Great service and helped me find my first Jimmy Choo on sale! Super warm and friendly to my philippino associate ❤️?❤️ with a super cute bucket bag ! Thank you Choo!!!”

4.7 Superb53 Reviews

“Thanks to Pv at Richmond centre Aldo we had the best and easy experience looking for the right shoes. His fast and quick service made us find the right items. If/when we had difficulties his quick problem solving fixed the issues right away. I definitely recommend coming to this Aldo location. Thank you Pv once again!”

4.4 Superb89 Reviews

“I had such a great experience at the Under Armour store in Templeton Station today! Samira was amazing—she had excellent knowledge of the products, was super quick at grabbing the right sizes, and somehow knew exactly what I was looking for even before I fully explained it.
The store was also having a 60% discount, which honestly felt unreal for the quality and style of the items. Such great deals and even better customer service. Huge thanks to Samira—I’ll definitely be back!”

4.3 Superb94 Reviews

“I just met Hong, she was incredible and super helpful extremely nice and friendly Toor what I wanted to buy I was highly satisfied with her service and my experience was super nice at the store”

4.4 Superb42 Reviews

“I felt so welcomed last time I was here a few days ago!! Kimii was very attentive and polite during my visit! This location didn't have the shoes in my size but she did her best to suggest alternatives that looked similar to what I was looking for”

4 Good252 Reviews

“Wonderful customer service from Vansh today. He helped my mom find comfortable walking shoes and made her try multiple pairs until she was satisfied. Very kind and humble”

4 Good66 Reviews

“The store was welcoming, and the staff were genuinely friendly from start to finish.
They were attentive, patient, and made sure I had everything I needed.
I was greeted right at the door and helped by several staff members, including the manager, which I only realized later.

While I was there, I saw them deal with a rude customer calmly and professionally, and then go right back to being friendly with me, like nothing had happened.
Seeing this made me really appreciate how well they handled the situation.
It’s easy for people to leave negative reviews and assume the staff could have done better, but maybe they should show a little more respect.

I had a genuinely great experience at this store.
The staff and manager really stood out with their friendliness and professionalism, making it one of the best shopping experiences I’ve had at this mall.”

4 Good55 Reviews

“Elaine is excellent. She made sure I got the right shoes, I have a high instep and need wide ones. She didn’t insist on the ones that didn’t work. That’s how you get loyal customers.”

4.3 Superb9 Reviews

“Just coped my essentials polo shirts from this store .It came in a Mystery bags ,it is something they would do from time to time to give back their loyal customers. It contains wide variety of brands like supreme’s Beanie and Supreme T-shirts with super cheap price would definitely come back again ??”

3.9 Good31 Reviews

“Saniya was super helpful!! Excellent service! Didn’t even ask her to help polish our new shoes, but she just did it, and even matched the colour of the polish to the shoe colours. Stellar service!Really good sales here!”

3.7 Good46 Reviews

“I would like to commend Pranjali Dhingra for her outstanding customer service during our recent visit. Even though we didn’t end up making a purchase, she treated us with genuine care and patience from the moment we arrived. She kindly offered us a drink, helped adjust our shoelaces, and even took the time to recommend a suitable shoe-cleaning product based on our needs.

Her warm attitude, attention to detail, and willingness to assist without any pressure truly stood out. Pranjali made our experience comfortable and pleasant, and her professionalism reflects greatly on the store. We sincerely appreciate her exceptional service and would gladly return because of her.

Highly recommended!”

3.6 Good53 Reviews

“Grocery store one of the most visit in this outlet mall price is perfect Great selection people are friendly, with the additional discount it would be a no brainer.”

3.6 Good110 Reviews

“Today, I had the pleasure of visiting the Geox store at McArthurGlen Vancouver with the simple intention of replacing my old Geox shoes. However, thanks to the outstanding service and expertise of a salesperson named KK, my shopping experience exceeded all expectations. From the moment I walked in, KK demonstrated exceptional customer service that is rare to find. His product knowledge was not just excellent; it was impeccable, allowing him to guide me effortlessly through their vast selection of shoes and jackets.KK's ability to understand my needs and preferences quickly was impressive. He didn't just sell me products; he provided a personalized shopping experience that made me feel valued and understood. With his help, I found the perfect replacements for my old shoes and, unexpectedly, left the store with not one but two pairs of shoes and two stylish jackets that caught my eye, thanks to his recommendations.The level of patience, professionalism, and enthusiasm KK showed throughout my visit made the whole experience delightful. It's clear that he doesn't just work to sell but genuinely cares about customer satisfaction and comfort, showcasing the best of what Geox has to offer.I highly recommend visiting the Geox store at McArthurGlen Vancouver, especially if you're lucky enough to be assisted by KK. His remarkable service and product knowledge will ensure you leave with exactly what you need, and perhaps a little more, just like I did. Thank you, KK, for making my shopping experience so memorable and enjoyable. I'm already looking forward to my next visit! 5-stars to KK”

2.9 Average10 Reviews

“Mercedes was very helpful in trying to find me a size of boot that was sold out everywhere. She took the time and effort to check other store locations and managed to find me a size. Thank you again for all your help”

3.4 Good35 Reviews

“People are nice, but have trouble answering questions in English, recommend not coming unless you already know what you want. No custom made things for at least a year due to the doctor being away, only over the counter things. Price seems reasonable.”

2.7 Average19 Reviews

“I had a really good experience at Coach Outlet with my exchange from black friday for a white purse for my mom’s gift. The purse was smudge with black marks because of the packaging. The male manager who helped me was super gentle, patient, and professional. He helped me to order a new one online. Great customer service overall!”

3.5 Good86 Reviews

“We went to Tory Burch at McArthur Glen branch staff was very welcoming polite respectful they didn’t put pressure on us bought one purse went to make payment to cashier Daniel very nice kind helpful A+ for him and Manager was excellent would go back …?”

3.2 Average79 Reviews

“Just wanted to shoutout Adele, she was the cashier on saturday November 28th, very friendly and helpful, a breath of fresh air from the usual workers at this location. 5 stars to Jenny but 4 stars to the location because this is the first time in several visits that’s it’s been good.”

3 Average64 Reviews

“Bhumika is amazing. Her customer service skills are 10 out of 10. She’s so helpful, she would go running to get the sizes, and just super friendly with a big smile.”

2.9 Average55 Reviews

“I had a really lovely experience at Aritzia McArthurGlen, all thanks to Alia(hope I am spelling it right)?. She was so kind, patient, and genuinely helpful, and made shopping feel easy and comfortable. Her positive attitude truly stood out. I’ll definitely be coming back because of this amazing service☺️.”

3 Average86 Reviews

“Boxing Day sale - got 40% off a jacket I had my eye on last week. Attentive staff, short wait at door. Friendly, easy-going spot, always have new and different stuff whenever I get a chance to drop by. (Only reason for 4 stars is cuz sale items are final sale so u should be 100% sure b4 u buy)”

1.9 Poor30 Reviews

“2025.07.30 My spouse was complaining of needing a pair of good shoes from all the recent walking in shoes that weren't comfortable. We walked in, it's best to come when it isn't busy for better service.

Hoka is a shoe brand that is known for comfort. The M Clifton 10 1162030/OLTM was the one we settled on, beige color. If you want waterproof, the black one offers Goretex. But during the summer, white or off white is better to deflect heat, black would absorb heat, making your feet hotter in the summer months.

The sales person was very pleasant, patient, helping us try out different colors. Hoka is a US product, and if comfort is what you need in a shoe, Hoka will fill that need. Foot Locker has always been a good shopping experience. Register as a customer for a slight future discount on a future pair of shoes.”

2.8 Average58 Reviews

Related topics