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8:30AM - 12:30PM
1505 St Alphonsus Way, Alamo
Medical Labs
“I have had my kids with Dr. Cortez for 6 years. He is simply the BEST! He is always willing to listen to every detail and concern. Plus, he follows up with test results and to check in when they are very sick after hours. I really appreciate his care for my kids”
“Went in in the morning for a walk-in , but unfortunately they said the morning slots were all booked up and gave us a slot in the afternoon. People were polite and knowledgeable.”
“The pro at the patient service center is a 10. However the Quest test upload from Stanford didn't come through - for the second time in a row so he and I had extra hoops to jump through. He juggled the scheduling and did his typical painless draw. :)”
“I had an appointment at 7:45, went in a few minutes later. The guy at the front desk was very polite and attentive, my phlebotomist Sienna was amazing, I didn’t feel a thing! Great experience! Thank you both.”
“Absolutely love this mom and pop pharmacy. Service went above and beyond and delivered a medication when I didn’t have the time to pick it up. Definitely recommend!”
“This location is so much better than their others in the area. Had a 2:45 appointment, arrived about 2:30 and checked in. Had my blood drawn and was done at 2:45.
Much less crowded, with plenty of seats in the waiting area, and well organized. A reasonably new facility.
Of course this was on a Monday. No telling how crowded they might be on a Saturday.”
“Check in went smoothly. Receptionist was cheerful and welcoming
Waiting area clean.
Conversation between workers in waiting area was kept professional
Adequately staffed.
Lab technician pleasant and painless.
Improvement from visit 6 months ago.”
“Ignore earlier negative reviews. I almost cancelled but decided to keep my appointment,
Excellent on time, in and out service. The manager/tech/front desk young lady (she wears all the hats) was efficient, professional, and personable. Thank you again.”
“Guessing there is new staff at this location because I was super impressed with the friendliness and competence of everyone I encountered in my visit today. So much so that I was thinking wow, you don't see pleasant people like that every day, I need to praise them on Yelp. I was very surprised to see all the negative reviews about the front desk - maybe that person is no longer there? I saw staff helping folks who had trouble with the check in monitor, and I was greeted with true warmth. The phlebotomist who did my blood draw was a delight - and I have been told I'm a "hard stick" - she made it easy and very comfortable for me. The online appointment system was easy to use and there is a ton of parking. I'd visit this location again for sure.”
“Very clean office, receptionist is very nice, check in process was easy that I was able to get my blood work earlier than scheduled since I arrived 30 minutes earlier. Marissa did my blood work is friendly and professional! I like the lab room there a window I can look outside so, I do not have to look at the needle on my arm. Looking at the window is better than the wall. I will repeat Thank you staff members . Location is pretty good there a gas station right there and popyes fast food. All other restaurants are further away. Parking looks plentiful although I did not use parking since I use the bus.”
“Peng is the sweetest lady, so kind, and does a great job running the show by herself! Always timely and with great communication when I need to make my regular drop offs!
Anyone complaining needs to realize workers are still human beings and deserve a kindness and patience themselves ”
“I dropped into this Labcorp location for routine lab draw. The lobby had a few folks waiting and it seemed pretty busy. The woman working reception also turned out to be the phlebotomist. My experience with modern lab offices is they typically understaff their locations leading to backups and frustrated customers. I witnessed phlebotomist Marissa courteously and professionally handle the workload with a friendly demeanor and attitude. It's clear that some of the clientele were repeat customers who enjoyed their interactions in this office. When it was my turn, my visit was prompt and uneventful. Marissa was able to draw quickly with minimal pain. Nobody enjoys going for a lab draw, but my experience today means I won't dread the next visit here.”
“I agree Ed is amazing. He needs to train all the blood drawers I’ve ever had in my life. I can think of three that didn’t cause any sort of pain in 40 years and Ed is one of them.”
“My 10 yo always has a hard time, stumping phlebotomist right and left. They can never find her veins. (Yes, we hydrate and stay warm, wear layers, etc.) we have tried three Labcorp sites. And at each site, they poke her twice without success. Finally, at the Walnut Creek site we found Marcelino, the very best phlebotomist. My kiddo says he is magical. He found her vein on the first try. We have gone back to him after other failed attempts elsewhere. He find her vein on the first try.”
“This place was so quick and efficient. I got in self checked in. They called me right away. And then maybe less than five minutes, they took me to the back. The staff were so friendly and so nice. The phlebotomist did a wonderful job. I didn't even feel a thing.”
8AM - 12PM
2425 East St #6, Concord
Medical Labs
“I have never had a complaint when I have been to this labcor location - the receptionist was cheerful and the technician hit the vein first time as usual - for some where you go and expect the worst these people make it so much better!!!”
“Love the new Labcorp location on Alcosta. Fast and quick service with an appt and even as a walk in. Very professional personnel and efficient. As someone who hates having blood drawn, I feel very at ease and comfortable when I come here.”
“Recently, I arrived the Bollinger Canyon location at exactly 12om for blood work and was told very abruptly they close for lunch from 12pm to 1pm. The person said to come back at 1pm.I was very disappointed and went to another Quest instead.I highly recommend making an appointment & researching office hours as each Quest Diagnostics has different hours.The Pleasanton office doesn't close for lunch and I recommend making an appointment as they are super busy and the staff are great ??”
“The front desk lady was extremely helpful and nice. I made my appointment for the wrong day but was leaving town to where I live and do not have labcorp. She told me what other places also do morning walk-ins and what ones do all day but close for lunch. Then, when I tried calling other places with no answers at all. I went back in asking for help and she was very happy to. Since locations are very short staffed not all are taking walk-ins or have limited hours/dates for walk-ins. Don't mistake their rudeness for their limitations in dealing with rude people that have come before you. They are working long hours to continue provide a service despite labor shortages. I am grateful for them being there on a Saturday morning!!”
“This is hands down the best quest I have ever been to in my life. Annie my tech was so gentle and patient. She is super kind and caring! The space is kept really organized and clean. I really recommend this place!”
“This Quest location is alway quick with my appointment time all my lab works are completed promptly. Always make an online appointment because the location does get full pretty quickly but if you have an appointment there's very minimum wait time.”
“Recently me and my husband had appointments for our life insurance medical exam . Our medical examiner was Beverly and we were absolutely satisfied with the service provided. She was very professional and courteous, made us both feel comfortable including my husband that normally gets very anxious in hospitals or any type of clinics. Thank you ExamOne!!!”
“Went in for blood lab work today. I was worried that as a walk-in I would have to wait a long time.I was pleasantly surprised when I was called in very quickly. The Phlebotomist, Catalina was quick & very professional. Best blood draw I’ve ever had!”
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“I have been going here almost weekly for two years. They are friendly, expedite your draw & have never misplaced one of my labs. Brenda knows my veins well & has never missed. I used to really hate just the thought of a blood draw but they've made it tolerable and quick.”