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“Great staff and doctor. We visited twice, experiences were positive each time. There was a short wait after the doctor’s check-up, which was manageable. The area was clean and well-maintained, making the visit more comfortable.”
“Absolutely love this mom and pop pharmacy. Service went above and beyond and delivered a medication when I didn’t have the time to pick it up. Definitely recommend!”
“The pro at the patient service center is a 10. However the Quest test upload from Stanford didn't come through - for the second time in a row so he and I had extra hoops to jump through. He juggled the scheduling and did his typical painless draw. :)”
“Check in went smoothly. Receptionist was cheerful and welcoming
Waiting area clean.
Conversation between workers in waiting area was kept professional
Adequately staffed.
Lab technician pleasant and painless.
Improvement from visit 6 months ago.”
“Ignore earlier negative reviews. I almost cancelled but decided to keep my appointment,
Excellent on time, in and out service. The manager/tech/front desk young lady (she wears all the hats) was efficient, professional, and personable. Thank you again.”
“I had an appointment at 7:45, went in a few minutes later. The guy at the front desk was very polite and attentive, my phlebotomist Sienna was amazing, I didn’t feel a thing! Great experience! Thank you both.”
“Peng is the sweetest lady, so kind, and does a great job running the show by herself! Always timely and with great communication when I need to make my regular drop offs!
Anyone complaining needs to realize workers are still human beings and deserve a kindness and patience themselves ”
“I went to this labcorp location twice in the last two weeks. Both times I had excellent experiences. I didn’t have appointments and the wait times were minimal. If the first time I got there 15 minutes before opening and I was second in line. Not much wait. The second time I went just before closing and again hardly much waiting. Both lab techs were super kind and skilled. What a pleasant experience!”
“This location is so much better than their others in the area. Had a 2:45 appointment, arrived about 2:30 and checked in. Had my blood drawn and was done at 2:45.
Much less crowded, with plenty of seats in the waiting area, and well organized. A reasonably new facility.
Of course this was on a Monday. No telling how crowded they might be on a Saturday.”
“My 10 yo always has a hard time, stumping phlebotomist right and left. They can never find her veins. (Yes, we hydrate and stay warm, wear layers, etc.) we have tried three Labcorp sites. And at each site, they poke her twice without success. Finally, at the Walnut Creek site we found Marcelino, the very best phlebotomist. My kiddo says he is magical. He found her vein on the first try. We have gone back to him after other failed attempts elsewhere. He find her vein on the first try.”
“This Quest location is alway quick with my appointment time all my lab works are completed promptly. Always make an online appointment because the location does get full pretty quickly but if you have an appointment there's very minimum wait time.”
“Recently, I arrived the Bollinger Canyon location at exactly 12om for blood work and was told very abruptly they close for lunch from 12pm to 1pm. The person said to come back at 1pm.I was very disappointed and went to another Quest instead.I highly recommend making an appointment & researching office hours as each Quest Diagnostics has different hours.The Pleasanton office doesn't close for lunch and I recommend making an appointment as they are super busy and the staff are great ??”
“This place was so quick and efficient. I got in self checked in. They called me right away. And then maybe less than five minutes, they took me to the back. The staff were so friendly and so nice. The phlebotomist did a wonderful job. I didn't even feel a thing.”
“Out of all the Labcorps in the San Ramon/Danville area, this location is the best. The front desk staff are always very pleasant and welcoming. The techs who draw your samples are very gentle and kind. The office is efficient and quick.”
“Recently me and my husband had appointments for our life insurance medical exam . Our medical examiner was Beverly and we were absolutely satisfied with the service provided. She was very professional and courteous, made us both feel comfortable including my husband that normally gets very anxious in hospitals or any type of clinics. Thank you ExamOne!!!”
“I agree Ed is amazing. He needs to train all the blood drawers I’ve ever had in my life. I can think of three that didn’t cause any sort of pain in 40 years and Ed is one of them.”
“Love the new Labcorp location on Alcosta. Fast and quick service with an appt and even as a walk in. Very professional personnel and efficient. As someone who hates having blood drawn, I feel very at ease and comfortable when I come here.”
“This is hands down the best quest I have ever been to in my life. Annie my tech was so gentle and patient. She is super kind and caring! The space is kept really organized and clean. I really recommend this place!”
“Very clean office, receptionist is very nice, check in process was easy that I was able to get my blood work earlier than scheduled since I arrived 30 minutes earlier. Marissa did my blood work is friendly and professional! I like the lab room there a window I can look outside so, I do not have to look at the needle on my arm. Looking at the window is better than the wall. I will repeat Thank you staff members . Location is pretty good there a gas station right there and popyes fast food. All other restaurants are further away. Parking looks plentiful although I did not use parking since I use the bus.”
“The front desk lady was extremely helpful and nice. I made my appointment for the wrong day but was leaving town to where I live and do not have labcorp. She told me what other places also do morning walk-ins and what ones do all day but close for lunch. Then, when I tried calling other places with no answers at all. I went back in asking for help and she was very happy to. Since locations are very short staffed not all are taking walk-ins or have limited hours/dates for walk-ins. Don't mistake their rudeness for their limitations in dealing with rude people that have come before you. They are working long hours to continue provide a service despite labor shortages. I am grateful for them being there on a Saturday morning!!”
“My whole family goes here. My elderly parents, my wife and myself. The office staff is always professional. The doctors and nurse practitioner and other medical staff take time to listen and are always concerned for our well being. We've been going here for the past 5+ years and it's always been a very good experience for all of us. I recommend this facility without hesitation.”
“Went in for blood lab work today. I was worried that as a walk-in I would have to wait a long time.I was pleasantly surprised when I was called in very quickly. The Phlebotomist, Catalina was quick & very professional. Best blood draw I’ve ever had!”
8AM - 12PM
2425 East St #6, Concord
Medical Labs
“I have never had a complaint when I have been to this labcor location - the receptionist was cheerful and the technician hit the vein first time as usual - for some where you go and expect the worst these people make it so much better!!!”
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“I have been going here almost weekly for two years. They are friendly, expedite your draw & have never misplaced one of my labs. Brenda knows my veins well & has never missed. I used to really hate just the thought of a blood draw but they've made it tolerable and quick.”