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“Small easy access UPS store front. Quick service & employees are professional, friendly, & provide quick service. The gentleman was very patient even with all of my individual shipments I had to go through. Helped package some items that I didn’t have boxes or package slips for & helped me get the best price.”
“I had the pleasure of being helped by Huyen, a wonderful UPS employee, and I cannot express enough how much her outstanding service left a lasting impression on me. From the moment I walked into the store, Huyen greeted me with a warm smile and genuine kindness that immediately made me feel at ease.
Huyen’s customer service is nothing short of exceptional. She goes above and beyond in every way; always willing to assist with any question, providing clear instructions, and making sure I understood each step. What truly sets her apart is the way she approaches her work with such a friendly and caring attitude. It's clear that she doesn’t just do her job; she truly cares about helping people.
She doesn’t hesitate to take the extra time needed to ensure that customers feel supported and well-informed, and her patience and willingness to help are beyond what you might expect. Huyen’s dedication is evident, and it’s clear that she always puts her heart into her work.
For anyone in need of UPS services, Huyen is an absolute gem! I highly recommend seeking her out. She’s the kind of employee who makes the experience not only efficient but also enjoyable and comforting. Thank you, Huyen, for going the extra mile to make sure your customers are taken care of; and your kindness and dedication make all the difference!”
“I want to give a huge shout out to your associate Denee. Twice in the past 7 days she has packaged two separate shipments for me to deliver out of state. Great work ethic, customer service and attitude!”
“10/10 no notes. The people at this store are the absolute sweetest and so helpful. They’ve done a good job with every return I’ve brought here and almost always have short wait times. Definitely a good one.”
“I visited the USP store at Plaza de San Jose for a fingerprinting service and to return a few Amazon packages. The staff was incredibly friendly and efficient, making everything go smoothly. The store is clean, well-organized, and easy to navigate. I didn’t have to wait long, and the process was quick and hassle-free. The staff made sure to explain everything clearly, and I really appreciated their professionalism. It’s also conveniently located, so I’ll definitely be returning for any future needs, whether for services or package drop-offs. Overall, a great experience and highly recommended!”
“The team has consistently provided EXCELLENT service in a friendly and professional manner. My visit today is another example of a wonderful business! Congratulations and thank you Nolan for your service.”
“I visited postal annex recently for passport renewal and it is the best place I have ever visited in Bay Area. Margarita is so so nice and helped me a lot for my documents . Thank you very much.”
“Here is my story.
I had 2 small Amazon returns (but only one in the original UPS box). The overworked (and grouchy) UPS store owner on Hollenbeck refused the one without the original UPS box, and mentioned they don't get compensated on this (as if I care).
Then the Postal Annex (at Homestead) put that remaining small package in a UPS envelope, smiled and shipped without a problem (and I know they don't get compensated either).
What a difference in attitude and in the service.
Thanks, Postal Annex.”
“Man! The manager of this store name is Jimmy. What a wonderful wonderful man! I just had back surgery weeks ago and I need to drop off a heavy load regarding the Amazon return. Dude has no hesitation and help me out so nicely. What a man! Wish all the best to you and your family! Highly recommend this store to everyone!”
“This UPS Store has the best service ever! It’s my second time doing a big printing job for our school, and the staff is always super helpful and patient. All I had to do was send an email — they even guided me over the phone to make sure every detail and file was correct. Within an hour, everything was ready and waiting for pickup. Couldn’t ask for better service!”
“Love the convenience of this location which has saved me in emergencies. There’s parking right in front and a big lot nearby. Tony is quick and I highly recommend this UPS store.”
“I went in to have a paper notarized and faxed. The wait wasn't that long. I didn't like how two associates were helping one customer which made the wait longer than I liked, but Lupe's customer service made up for it. She was very nice and prompt and I appreciated her help with the services I acquired.”
9:30AM - 5:30PM
14435 Big Basin Wy, Saratoga
Mailbox Centers
“The young man who helped me today (7/7 am) was fantastic. He multitasked to reduced my wait, assisting 2 customers at same time on different computers. Super efficient and courteous-much appreciated. Thus is my go to UPS store.”
“Stopped by today to have family keepsakes packed and shipped to cousins - eight boxes to six locations, from Florida to San Diego. Took almost three hours. Alex and Eli were courteous, patient, and professional, both with us and handling other customers as required. Thank you, gentlemen!”
“Flawless service! I’ve been visiting their store at 1346 The Alameda for the past four years. They are diligent, polite, and helpful with returns, photographs, notarization, PO Box, printouts, shipment, and supplies. The store is well-staffed, ensuring speedy task completion, and they have self-help kiosks for returns. I definitely recommend it!”
“Wow !!! What great service ! And Reasonable prices … Jandark is customer service attentive.
Had our printing done during our visit I’m so impressed will be return customer.
They do custom sticker printing too.
Something I’m planing to do with my bicycle .
They are so much better than Chain stores .”
“The UPS Store at 181 East Tasman in San Jose is definitely the best location that I have subscribed to thus far. The owners of my local UPS store focus on customer service and their staff shows this philosophy - and that makes a difference. So if you are considering a mailbox service, be aware that not all UPS stores are managed equally, and if you are in Santa Clara County I highly recommend checking The UPS Store at 181 East Tasman in San Jose.”
“Victoria the owner is so helpful and kind. We need a trust signed & scanned - she helped to get a notary plus scanned everything at the end, on a Sunday no less!
Absolutely use their services here!”
10:15AM - 7:30PM
720 S Wolfe Rd, Sunnyvale
Mailbox Centers
“This location offers the latest and most extended hours in the South Bay! A quaint postal outlet that features a one-stop convenience for a variety of mailing services. Great rates on private mailbox rental services, especially for the Sunnyvale area. Specializes in international shipping and receiving. This is truly an old fashioned, independent and heart felt "mom and pops" shop. So don't expect the polished glamour of the faceless corporation style commercial business; and you won't find 3 clueless kids pretending to be working there who can't answer any basic logical questions. (But also be a grownup, and don't be in a huge rush during prime hours, nor be offended by old world price haggling either.)I personally rather do business with independently owned and operated outlets, as I've had enough of the callous faceless corporations lately.”
“helpful service. was returning 3-4 Amazon packages. process was quick and painless. thanks to Thao for excellent customer service and offering my little boy stickers.”
“Efficient, friendly, and professional UPS location!! This place is well run and is always tidy. There are two automatic return kiosks in the back which staff are more than happy to help you use. Aside from this, I’ve interacted with the staff here on many occasions and they have always been pleasant. Hate doing returns but love this UPS.”
“Satish was the friendliest and kindest person I've ever met at a postal office! Most other post office employees I've met are kinda grouchy and tired (which I totally understand), but Satish seems to never run out of patience.
I've never had such a pleasant experience elsewhere, and am glad to have visited!”
“Brenton went above and beyond to help me and my elderly father print out a form for the DMV so my mom could get her disabled persons placard. We were having issues with the PDF not printing correctly, and Brenton came over and had us sorted and on our way in less than five minutes. That kind of know-how and excellent customer service is very uncommon these days. Please accept my compliments for the exceptional experience at your store. I was really stressed out when I arrived and Brenton definitely turned my frown upside down by the time we left.
Thank you very much!”
“Dana at the UPS Los Gatos office provided an exceptional experience in notarizing my legal documents. Her professionalism, kindness, and extensive knowledge made the signing process smooth and efficient. I truly appreciate her patience and dedication in handling our family’s documents. Thank you!!”
“Savannah (sorry if spelled wrong,) was awesome! She had great customer service, timely support and great follow up and follow-through. I had been having the worst and beyond frustrating experience with UPS online and on 800# and out $40 by the end of it…but Savannah helped me keep my sanity and not cry.”
“New owner is cool.They have really clean water here. The service is very nice and they always greet you with dignity and respect. Variety of services/products like CBD, money transfers, and don't forget their home-made chili oil!@!!!!. :)))))”
“Great place -- EXCELLENT customer service. I've stopped in a few times over the past year. It's been the same guy each time, and he is very helpful. Yesterday I went in with my baby and this complicated UPS package with Canadian customs forms and the guy sorted it out for me in a minute. Much appreciated!”
“The guy who works here is the best. He’s super fast at doing returns and is always kind. Sometimes there’s this woman who’s rude and condescending, but he makes up for it”
“Helpful, professional acting employee suggested surprisingly low cost shipping method, despite having to handle a long line by himself. I normally use FedEx but next time will go back to this UPS store.”
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“Leila is a superstar when it comes to customer service, friendliness, and a gleaming smile!
I am thankful for her outgoing attitude and mindfulness.
This UPS store is in an ideal location, but she’s the top reason I visit this store.
Thank you!”