{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
10:30AM - 8PM
4253 First St, Pleasanton
Mobile Phone Accessories
“WOW! Needed a case for my older I-phone, and Amer “HOOKED ME UP”! If I need more help with my cell phone or computer…, this is a great guy to bring your technical problems! Thanks Amer!”
“This is probably the best Verizon store in the East Bay, Brandon, the manager, was incredibly helpful. He assisted me and was able to get me in and out with my new device and all data transferred in about half an hour. The team did a great job; I highly recommend this location for their excellent service and efficiency!”
“I thought I needed a charging port replacement. The guy suggested a cleaning first and I agreed. He was able to remove lint from the charging port and my phone is back in working condition in minutes.”
“Jorge was amazing he helped me with joining Cricket , he answered all of my questions, and even made sure my phone was setup and working properly before leaving the store.. definitely worth it, the service and Jorge helped me set up auto pay which gave me a $5 off my monthly bill , and it’s HBO included.. love it happy to be back ????, definitely can’t wait to get back to the store. It was very welcoming.”
“Came in to do a cross upgrade for our phones, and we were approached by a staff member who handed us over to Marquis. Marquis was very helpful in streamlining the process and making sure that everything was in working order before we left. He was very engaging and courteous, which made the long process seem fairly painless. Would recommend asking for Marquis when you go in.”
“I needed a battery for my phone which is European version, not available in the US. He said he could have the battery in a few days, on a Monday. He called me first thing Monday morning and it was done by the time I walked the loop around the mall. Highly recommended!”
“I went in for a Samsung Warranty repair on my A54 5G usb c port and the staff found I just had debris in the port, cleaned it and didn't charge me anything. Seems to be working properly now. Great service and super quick too.”
“The sales rep, Mariane, was wonderful. She was very friendly, and explained everything thoroughly and patiently. I would recommend the AT&T Store for cell phone purchases, and particularly Mariane as your sales rep.”
“Terry is amazing. I went in to pick up a tablet with my husband and decided to upgrade my phone as well. Terry was knowledgeable, attentive and extremely patient.”
“Rohan was amazing! We came in for a device change and an upgrade and Rohan took the time to help us and was super patient. It was taking a while to back up our devices especially mine since I have over 200GB of data and we hit a snag with switching my device to my family member not activating the new device but he stayed well after store hours to get everything fixed and us leaving with our devices up and running. Overall 5 stars for Rohan!”
“I visited Verizon to inquire about the latest iPhone models and available color options. The representative who assisted me was exceptionally knowledgeable, courteous, and helpful throughout the entire process. He provided clear explanations of the current plans and promotions, which made selecting the best option very straightforward. I was able to transfer two lines and upgrade to new devices seamlessly. He also assisted with transferring my files and photos and ensured my new phone was fully set up before I left. Overall, I received excellent customer service and had a very positive experience.”
“The Lady who opened this morning was friendly, polite, and extremely helpful. I wish I had caught her name! Anyway, thank you! For great customer service, i personally appreciate it!Misty Drake ?”
“This is an AT&T store where we received the best customer support ever. The credit should go to Mario. Hope there is only one Mario. We needed a new phone and my husband's iPhone was so old that there were several complications. It took forever to transfer data from his old phone to a new phone. We were there for more than three hours (painful long) but Mario was patient and kind to help us. While he was helping us, he continued to answers the questions from his colleague about other customers. There were several times a rush of customers coming in to the store, yet he stayed calm and attentive to ever in the store. Thank you, Mario!!!”
“I had a very positive experience at the ATT store recently. After spending over an hour on the phone frustrated with ATT Help and the lack of knowledge I was getting, I made a visit to this store and was helped by the manager Kevin. He listened to the problems I was having with my change in phone subscriptions and the poor experience I was getting. Kevin was knowledgeable, professional and friendly in the way he helped me. I would recommend him highly and his manager should know how good of an ATT employee Kevin is. Kudos!”
“I recommend this location 100%- this location rebuilt itself from a bad reputation in the past. (Speaking from experience with bad reps they had employed at one point) the new gal there had integrity & is an amazing sales rep. Thank you!”
“I recently purchases AT&T phones at Costco and have had trouble connecting my lines, giving my numbers to the wrong phones. Lots of days on the phone with no help! I finally came to the store and ANDREW helped me! He is so helpful, nice, patient! If you need help come to him! Thank you Andrew, I appreciate you.”
“My wife bought a new iPhone . We came in to get all set up 20min before closing . They were really packed with people transferring their old phones to the new phones and Patrick assisted us . He was very kind and attentive even though he was very busy assisting a handful of other customers at the same time . He is personable and asks meaningful questions throughout the process. Thank you Patrick for your help !”
“I came in to pick up an Iphone 16 plus and transfer data from my old phone to my new one. Samir was kind, knowledgeable, and made the whole experience enjoyable. He was able to answer all of my questions.
The whole experience was very nice. I went in and was helped immediately. They had enough staff which was a pleasant surprise. Would absolutely come back for any additional upgrades or Apple products.
5 star through and through.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“The technicians were extremely knowledgeable and supportive!
My screen was a bright white, and they not only restored my phone, but transferred my data to my new phone. They were patient with all of the questions I asked... They were amazing!!”