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“The Granite Bay locals love this Post Office. Excellent location and good hardworking employees. Sonia is one who rocks it over there and makes it happen. Thank you for doing a great job.”
“I really appreciate everyone in this store for their timely and high quality of service. They are very quick with communications and have made my life a whole lot easier. Thanks UPS team!”
“After being turned down by 2 banks to have an Identity Verification notarized for my financial aid, I went to UPS where Jeanne was able to assist me. She turned my frustration around with her professionalism and how friendly she was. We vibed well, probably because we are both Leo's ?”
“From start to finish my order was completed quickly and perfectly done. I had a directory printed with both data and color photos and they were beautifully done. There were no delays and everyone who works there is helpful and fun to talk with. I can see they know their business and cover a lot of areas of expertise. Definitely 5 stars. Thank you More Than a Mailbox.”
“I would like to express my appreciation for the exceptional service provided by Angels Moving Autos in transporting my vehicle across the border. The entire process was smooth and efficient. A special thanks to Dina, who kept me well-informed throughout and ensured everything went as planned. I highly recommend their services!”
“Nice folks and decent service. I've gone here for notary, shipping, returns and copy services. The staff is always very helpful and kind, I was overcharged once and they fixed the problem without making me feel dumb. A great place, I'm glad to have them in our neighborhood.”
“Dylan Valdez continues to provide exceptional customer service every time I come in. As a repeat customer, it's clear he remembers and values his clients. He's always incredibly friendly, knowledgeable, and efficient. Dylan makes the entire process smooth and stress-free—you leave the store with total peace of mind knowing you're in great hands. Highly recommend asking for Dylan if you want expert service with a personal touch!”
“Today I experienced excellent customer service at this location. The employee's name is Ryan and he greeted me as I walked in. I was not there as a 'regular' customer. I went in to return a medical device in a pre-paid shipping box and had no intention to purchase anything. I mentioned that one of the monitors I was returning was still 'beeping' (couldn't get it to stop) Ryan patiently re-opened the box and was able to stop the beeping. Several people had entered the store after me so it was starting to get busy. He treated me like I was a regular, paying customer and gave me a return receipt. I experience service like this once in a while but, sorry to say, lots of businesses don't understand true customer service. I thought this was important enough to recognize Ryan and hopefully UPS management will also recognize him for the exemplary employee that he is.”
“Best UPS location ever. All the employees are so helpful and friendly and the manager is fantastic. I made a mistake with one of my shipments, 100% my fault, and they were so patient and accommodating to help me fix it. I’ll come here for all my shipping needs.”
“This place is great. The people inside are super nice, and they packed everything great. But what really took the cake for me was the free label printing. That’s right, if you have your label ready to go, they will print it for free. I’ll be visiting this place again for sure.”
“Item I was looking for was currently in stock and available. Staples also honored price guarantee of online ad from another store. Very quick and simple visit at the store.”
“Went in quickly to return something to Amazon and to ship something to an Etsy seller who was going to create something from my dried funeral flowers for my dad. My brain wasn’t working well and the nice lady helped my boyfriend and I send everything off in less than 5 minutes I am so pleased!”
“I ship A LOT for work to many foreign countries. By far they customer service, shipping times and assistance at this location has been far superior to every other option I've used (all the main ones). Can't recommend them enough, especially if shipping out of country.”
“It's rarely crowded so lines are short. I like having the UPS drop off feature although they won't take large packages. Product selection is good and prices are very reasonable.”
“Jaime was super helpful and friendly. She helped me with all the different orders and packages I had making my process very smooth and easy. Also the Amazon self service desk is super helpful and appreciated when you don't want to wait in line.”
“I've been a customer here for over 2 years and they've helped me with everything from becoming my permanent mailing box, to shipping, to notary services. Everyone is so friendly, and help in so many ways with their long list of services.”
“I use Speedy regularly. Right around to corner. Fast, friendly n courteous! I noticed a bad shape bonsai on there counter. I asked Rachel if I can save it. We Both had trust in each other.”
“I went for shein return today and I didn't know the new process but the lady named Dastine(I think) helped me with it and she was so sweet, patient and helpful.”
“Great customer service, resumé printed in color & b/w, cool handmade items for purchase, CHICKEN MERCH! We'll be coming back for the 50 cent stickers, too.”
“They are always fast and efficient. I'll see a line thinking it will take forever and it never does. Plus there are 2 Amazon return kiosks to help keep the lines down.”
“James was AMAZING today working fast and efficiently even with the never ending amount of people coming into the store. A busy day for him but he made my experience very pleasant. Hopefully the impatient ones didn't show themselves to him too much today. Thank you JAMES.”
“I always go to Staples and use the print center to print and laminate for work. I was on a time crunch today, tried the normal location I usually go to and, unfortunately they were too busy. I came to this location and the guy who helped me was very nice and told me he could get the job done by end of day. I called a little over an hour before close and was told the job wasn't even started and that they had 24 hrs to finish the job. I explained that is not what was told to me at the time of placing the order earlier that day. Jacob on the phone made it right and told me I could come in and they would get it done by close. I came in and Isaiah was working very hard to get my order done. He was working very hard, what looked like, by himself. I appreciate him for working hard and get my order done!”
“I didn't shop around; so, I can't say how the pricing for PakMail compares to that of other pack and mail companies. But the service was fantastic. I arranged for the packing and mailing of a large painting from California to Wisconsin. I live in Michigan, so all of the arrangements were made via phone and e-mail. Desi at PakMail in Eldorado Hills was SO prompt, professional, and helpful in responding to all of my inquiries. When I explained that it would take a few weeks before my niece could drop off the painting, he even offered to go pick it up for me. Once they received the painting, Desi e-mailed me as each step in the process was completed, including packaging, mailing, transit, and delivery. I would definitely use them again.”
“I came in for some information and was warmly greeted by the owner Ray and his upstanding associate Tony. All my questions and concerns were thoroughly addressed, and they had gone above and beyond with assisting me with my needs. This company is incredibly considerate of their customers. I will be referring them many times in the future for those in need of their spectacular services. Top notch.”
“A very clean and welcoming postal center. They are polite, helpful, and thorough with choices on shipping. This is the only place I go for all my shipping needs.”
“Wow A+ experience. Everyone was knowledgeable and helpful. One employee in particular was sooo funny. I had some highly stressful matters to take care of and I felt so well taken care of. He not only made the process easy, but the friendliness and awesome jokes made for an exemplary experience. I found my place for office help! Yay! ?”
“This is the best UPS store in the Folsom area. Love the staff who are very sufficient and delivers great service. Wish the hours were longer but understanding that they too have a life away from this business. They are the Nicest staff in this business and always knowledgeable. Please have common sense when it comes to this type of business. Respect the staff because they care about us.”
“I could not get Through on main phone lines ….terrible how,companies have locked down Phones and made it so difficult to use the phone cues. I will not call again”
“I was able to get in, find what I needed, and get out in a timely manner. Very quiet store. Nobody offered to help me or greeted me. Even the cashier didn't talk. The store was clean and it was easy to find what I needed. I wasn't wowed by the store but I will go back”
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“Great service! I needed them to send a my MRI image to a doctor. It was a little complicated, but they accomplished it. The young man who did it observed I was in pain standing, so he got me a chair. bravo!”