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“I had issues with my iPhone charging. I brought my phone in and even though it's an older 7 model Robert worked on it to see if it was a minor issue and it was. He cleaned it and he said no charge because there were no repairs or replacements needed. Totally rare to find honest and gracious people. I'll definitely be back if I ever have any issues with any of my tech equipment.”
“I am satisfied withe the outcome. I recommend this repair shop. It’s just the location I got confused a little. It’s INSIDE the Santa ana plaza swap meet building.”
“I was extremely impressed with my experience. I made an appointment, and my phone repair was completed in under half an hour. I know that may not always be standard, but the efficiency and customer service were outstanding. The quality of the repair is excellent, and my phone feels brand new again. I honestly feel like I’m in love with my phone all over again. From start to finish, the service was smooth, professional, and exceeded my expectations. Highly recommend.”
“Daisy girl! I didn’t forget about you ☺️ Daisy was an absolute blessing and lifesaver for me. She went way above and beyond to make sure I left there with what I needed. Daisy not only drove to another boost store to get me the iPhone I wanted, she came back and took extra time to call customer service as we needed a little extra help to get me taken care of. She was not only very pleasant and kind, she was funny and made my experience there (getting new service and new phone) awesome. A + Daisy… Boost Mobile needs more employees just like this awesome girl. Thanks Daisy… ~ Aimee”
“Had an amazing experience Gladys had Excellent customer service was super quick and efficient despite being alone. Definitely will keep this as my go to location for any other needs :)”
“Patrick was amazing. Incredibly helpful with alot of upgrades, a new iPad and phone, and figuring out how to keep my cost all but the same. He was knowledgeable, friendly, efficient. A real joy.”
“The Sales Rep Maha, she was amazing. This Metro on Redhill in Tustin is my "go to" cell phone store. They are very helpful & Maha took very good care of me on my Birthday. Also a shout out to Adell. He ordered me an iPhone & it was there the very next day waiting for me to pick up. Thank you both for helping make my Birthday awesome.”
“Replaced, while I waited, the batteries in two of my Apple Tags and determined the issue with two others. I appreciate his patience in taking the time to explain to me the issues.”
“The cricket store on bolsa avenue Little Saigon garden Grove is excellent
The salesperson Edgar went above
and beyond to help me when I had
My phone stolen
I cannot say enough about Edgar he should be paid 100,000 or more
and should be running the whole
store”
“I had a great experience at this AT&T store. The staff member who helped me with my phone was very patient, knowledgeable, and made the whole process easy to understand. Shoutout to Kimberly. Everything was handled smoothly, and I left feeling very satisfied with the service. Highly recommend this location.”
“The manager in that location is the best and the most honest person that u ever can do business with.
Delivers excellent knowledge and excellent customer service.
Extremely knows what he's doing and a good problem solver.
If the company really care about their employees they should consider a raise for him and Recognition.
Manager Sam is more than a great guy!”
“Came in to switch phones but wanted to keep the same number. Brianna helped me prevent my account from being disabled for 72 hours and made it so much easier to communicate with support. I was able to change my PIN number, was in and out within 10 minutes and made it to work with spare time. THANK YOU. Definitely coming back to Upgrade my phone soon!!”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“I was having serious issues with my phone and had to switch lines and get a new one. Daniel was amazing and so helpful throughout. Anyone looking for assistance should search for Daniel if you’re in the store! He was amazing”
“I was at Verizon store located on 3770 w. Mc fadden ave suite h Santa Ana CA .
Was help by representative Mr. Fernando thru out the time I was here he had answered all my questions and very thoughtful. ?”
“Yes, Selene was the epitome of great customer service. She explained things clearly and answered all of my questions. She was very helpful and went above and beyond, all while keeping my concerns in mind. I didnt feel pressured or ignored. She deserved a promotion if you ask me. Thank you Selene for making me a happy member of the AT&T family.”
“It took quite a while to move me over from TMobile back, yes back to Verizon but worth every patient minute! Everyone was so helpful from customer service on the phone to my guy Avery helping to make it all happen!”
“Seth was literally the most knowledgeable, intelligent, and down to earth dude I've ever worked with in a phone store. He was practical and logical about our situation, and those are two of my favorite values in a human.
Thank you, Seth!!”
10:30AM - 6PM
1425 S Main St, Santa Ana
Mobile Phones
“(Translated by Google) They helped me transfer my information to my new cell phone, great service and a lot of knowledge.(Original)Me ayudaron a pasar mi informacion a mi nuevo celular, gran servicio y mucho conosimiento.”
10AM - 6:30PM
2710 Alton Pkwy, Irvine
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“I had a problem with my Galaxy phone and he was able to assess and fix the issue right away. I highly recommend his mobile repair stand! I changed the screen protector as well and it was done in a few minutes. His price is reasonable and will use him again in the future!”
“Jose, Christian and Michael were really great to work with! So many people were in and out and their attentiveness to customers deserves all the stars. Thank you Christian for making my upgrade experience 5/5!”
“Writing
I had an outstanding experience at Metro PCS by T-Mobile, all thanks to Khan. From the moment we walked in, he was professional, knowledgeable, and genuinely attentive to our needs. Khan went above and beyond to make sure my girlfriend got an incredible deal on her new phone, including a brand-new activation line and even waiving the fee—which we truly appreciated.
What really stood out was his honesty and dedication to giving us the best value possible without any pressure. It’s rare to come across someone who combines great customer service with real integrity, but Khan delivered on both.
If you’re looking for top-tier service and someone who truly looks out for you, ask for Khan. Highly recommend!”
“I came in the store today to get some info on an iPad and all the fixings to come with it. Paul was so kind and patient, he answered everything I need to know. He definitely went above and beyond. And not to mention it was busy, he was quick but didn't make me feel rushed or anything. I will make sure to come back when I purchase so he gets all the sales credit! All the staff here at this location are truly the best. I've been to other locations or have called & they are garbage. Definitely not trained the same! Keep up the great work guys!”
“Bardia was such a great representative, he was humble patient and kind. I was so impressed on how he handled an angry customer. He was humble and patient even though the customer was rude and disrespectful to him. He also helped me with my problem and went over and beyond to assist me
THIS STORE ROCKS☺️”
“Sal, the store manager, was excellent with us. Honest, professional, great customer service and very personable & engaging. Sal got us switched over from T-MOBILE and was very helpful. It's clear why this location is so highly rated. Great job, Sal.”
“Manny my Verizon representative was very professional and helped me get an upgrade to iPhone 17 pro max. Got me some savings along the way. Would definitely recommend Verizon at Beach Blvd. & Atlanta HB to friends and family!!”
“Emily was excellent at helping my dad take care of all of his concerns. She multitasks -hamdling all his business quickly and was able to even find some discounts!
She is an excellent assistant manager.”
““Had a great experience here thanks to Bella! She was friendly, professional, and really attentive the whole time. She made sure all my questions were answered and went out of her way to help me. It’s not often you get customer service this good—she made the whole experience smooth and enjoyable. Definitely appreciate her help and would come back again!””
“There the best they have been in business for 11 years I think honest and really informative att sucks now my daughter had a glitch in her phone and they knew right away. What to do AT&T did nothing. They just sit there with their mouth open and catching flies. I think I’ll go with a different carrier gadget parts is the best And then it ripped me off by fixing the phone”
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“Herman !!!!!! Best sales representative. He was dealing with me & another client simultaneously while helping his co workers. Super nice guy with a lot of knowledge. Thank you Herman!!!”