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“Troy at the UPS store in Pleasant Hill was very professional, friendly, knowledgeable, patient and quick. He was aware of every customer and helpful on the ball! Well done!”
“The loveliest people own and run this store. They're always so nice and super helpful. Props to Amanda and Dinesh for building a solid business within the community.”
“This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.”
“Intelligent Office is an amazing option for all business types. The Management (Sierra Van Derkamp) is very hands on. The offices are beautiful, conference rooms ideal and the public areas (lobby, restrooms & coffee area) immaculate. Free parking is a definite perk. This is a perfect alternative to a home office!! We just had our holiday party there and everyone loved the location and ambiance!”
10AM - 4PM
3559 Mount Diablo Blvd, Lafayette
Mailbox Centers
“I hate shipping DHL items, it’s never convenient. Well I might be taking that back if all shipping experiences are as lovely as going to the Lafayette Pack and Ship!! I had a label and a package and assumed I’d need to buy packing tape and probably even be charged for the scissors used to trim down the label like other stores. Not so! Very pleasant experience with this shop, and appreciated the detailed explanation from the gentleman who helped me with my DHL return. Great experience!”
“Jessica is such a helpful and sweet associate! I’ve always had the worst experience at the local USPS but this place tops it by far! Jessica quickly helped me package and mail five different items to 5 different addresses in no time. Plus, she was super thankful for me choosing their store.”
8:30AM - 4:30PM
4425 Treat Blvd, Concord
Mailbox Centers
“I have been using this UPS store for a long time and with all my Amazon returns and so forth. Have used them a lot. They are always very friendly and helpful and overall just great customer service!!!”
“The guy who does the notary’s here was very helpful and courteous. I really appreciate how customers are treated here. Wish I could say the same about the store in Lafayette.”
7AM - 11:45PM
4424 Treat Blvd, Concord
Mailbox Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“Super efficient notary, mail service, and live scan fingerprint vendor. The lady behind the desk informed me where to wait for fingerprints and the technician knew exactly what he was doing and got me in and out in about 5 minutes. Highly recommend!”
“I am partially blind. I needed help making copies . A young man named Christian was exceptionally kind & went above and beyond to make sure I was totally taken care of to my satisfaction.
He was such a God given blessing I can see why his name is CHRISTIAN! Blessings to you!”
“Customer service is amazing here! Big shout out to Ben, the manager! You can tell the moment you walk in that there is a good work environment as the staff are super helpful and always in a good mood! Any time I have an issue, the team members go the extra mile to help me out which I really appreciate! :)”
10AM - 3:30PM
1480 Moraga Rd Suite C, Moraga
Mailbox Centers
“I wish I'd gotten his name one of these times, but there is a guy who works here who is so nice, smart, and helpful that when I need to ship something, I will literally only go to this UPS location. He makes the process painless, while every other place (ie Lafayette UPS and post office) makes it a huge hassle.”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“I love the efficiency of this DHL outlet. After researching several locations wherein I could trust my family's precious documents to send out overseas, THIS place consistently answered the phones for questions BY the owner himself AND it felt safe that he has had an ongoing relationship with DHL for 20+ years! Other DHL outlets closer to where I live never answered their phones or had questionable dependability. In the middle of a busy work day, it was worth it driving the extra few miles.”
“Love this place! Incredible staff and thoughtful and caring service. I only come here from now on - for best rates, best overall service, and great interaction. We always leave with a smile on our faces, and feel that this is how businesses should be run! The owner is personable, and we are 150% satisfied with this mailing experience, and will definitely be back!”
10AM - 3:30PM
1630 N Main St, Walnut Creek
Mailbox Centers
“Amazing customer service. Thomas was beyond expectations helping me with unbelievable packages situation helping and multitasking with very demanding schedules and customer! Great employee to have on this location!”
“Thank you again ! At this location you have always been amazing and helpful to me ! Today once again Megan was above and beyond incredibly helpful, patient and so professional, she completed my list of needs and made it such a pleasure to once again depend on you .Highly Recommend!! Cindy”
“My experience was great at this location. I had multiple Amazon returns and the ladies working helped me send them out with ease! I highly recommend this friendly place.”
10AM - 3:30PM
5100-B1 Clayton Rd, Concord
Mailbox Centers
“Tony at the Concord UPS store on Clayton Rd exceeded my expectations today. I had 3 bags full of clothes and a box of shoes I needed to ship to a colleague who lost everything in the SO Cal fires. Help helped me bring the bags and shoes in and got a huge box to fit everything. I was so grateful for his customer service and empathy. I thought it would have cost me $250 but to my surprise it was only $166. Thank you Tony and UPS Store.”
“I had a bunch of packages to drop off, I thought it was going to be a hassle but the dude working there was chill, I was chill, and everything got sorted and done in no time at all.”
“Love this UPS location. Neil and Everett go out of their way to help me with my family’s shipping needs and make the process easy. We appreciate their contribution to the community.”
“Pro: free parking, can notarize & ship things & do passport photo.
Con: kinda small store so if there's 3 customers you may have to wait a little.”
“I relied on this store for mail and packages in the last couple of years.
It is one of the best run UPS stores I have dealt with in at least two states.
They care about the customers and always strive to do a great job and to provide excellent customer service.
There can be a wait sometimes because so many people count on them. But the wait is worth it for the outstanding service they provide. Thank you for helping me with my mail and packages these last couple of years. It provided me with consistency in a time of transition.”
“Team member was very helpful, quick, nice, polite, and the price was RIGHT! I will refer friends and family members to your store in the future!! Thank You for your services, Awesome Job!”
“Hey so! The folks who work here are TOP NOTCH! I've gone here many times and am so thankful they have SUNDAY hours - and are always friendly and accommodating. I appreciate them and how hard they work. THANK YOU!”
“I am greeted with a smile and friendliness everytime I come in. And, doing any notary work is so pleasant and simple. Very fortunate to have this team in place.”
“My spouse and I had three packages to be mailed. We had the pleasure of being exceptionally well-treated by Deana. She was friendly, helpful, and thorough while wrapping, packing, and posting my items. Who knew a trip to UPS could be fun? Deana is a wonderful example of how a smile can be priceless and free at once. Thanks!”
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“Having a Stable, Valid address to keep important documents, personal space for possible letters from family or friends who want to reach out has Been INSTRUMENTAL in How I am able to every day Be Forward in my Goals to be Healthy, Mentally, Spiritually and Physically,
The staff at my Specific Location from Day 1, been compassionate, kind , supportive and nothing but good to me . I have chosen concord as home , I am a Bay Area Oakland , Alameda woman who has found The Area of Pleasant Hill , ( concord , Walnut Creek , Martinez ) a special place to want to call home . Life is challenging for all of us and UPS Store at 52 Golf Club RD continues to support me in all my goals .”