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“Robb at AT&T is not just amazing at his job, he’s a total charmer too! He made upgrading my plan way too fun, with that perfect mix of expertise and charisma. If you want stellar service with a side of swoon-worthy smiles, Robb’s your guy. Can’t wait for our next ‘tech talk’!”
“I brought my IPhone in and it was all green screen and he had it fixed in about an hour where all the other places wanted over a couple of hundred dollars and more this gentleman fixed it for $100 he’s awesome, recommend this shop and I’m bringing my friend with her phone as I’m writing this review!”
“Steven was so nice! Helped me when the Verizon on Cupertino charged me a restocking fee when they gave me the wrong phone! Thankful for Steven at Cottle for making it an easy transaction and being so nice!”
“Her product knowledge is top notch. She cares about the customer. She asked my if I wanted to open the box. She told me her experience on why she always ask that question. She even transfered my data. I know I could have ordered it on line on the app, I'm glad I went into the store. The experience was great. Hats off to Jessica”
“Absolutely top-tier service!
Lucas is hands down the best employee in this company. He knows his job inside and out, offers the best options tailored to your needs, and handles everything with unmatched professionalism. You’ll leave not just satisfied, but with a genuine smile on your face. I highly recommend this department — they truly set the standard???”
“The two guy employees that were working Sunday afternoon and helped me switch from Verizon to Cricket were very communicative, kind, and helpful! They assisted me with trying to get my old number to my new phone since I switched over and they did an amazing job! Got the phone working within the next 2 hours which was really good and their customer service was overall excellent!”
“Today, I came in to the store right before closing and needed help transferring my sim to my new phone and Darisa was extremely helpful and quick with making sure I got what I needed so last minute. I really appreciated her customer service and will be back for any of my ATT needs in the future. Thank you Darisa!!”
“Wow, what an experience. I mean, you never expect much when going into a phone store, especially since the reason I went in was because my bill wasn’t the same when I went to Costco I spoke to the guy for like 10 minutes and he messed everything up anyways, I came in and saw William and Antonio. When I say their customer service was top notch. I mean, I didn’t even bother buying from them because of how much they made it seem like I wasn’t being sold anything there were some of the most friendly knowledgeable and easy to work with representatives at any phone store that I’ve ever been to. Not to mention the store was clean. The music was good. It smelt nice in there and to top it off. The customer service was on point to anybody reading this. I highly recommend this store and I’ll be referring people to come here if they ever speak to me about phone service Antonio and William, I have never met such great people and representatives such as you guys, you guys made my day even my year. My wife passed away two months ago, and you guys helped me realize the reason that I’m still here”
“Iven helped me figure out my phone number and get it back after a misunderstanding he resolved it. way to go iven you saved me so much time and money ⭐⭐⭐⭐⭐!”
10AM - 7PM
1922 Aborn Rd, San Jose
Mobile Phones
“I wanted to wait about a month or so before making a review. I stopped by about a month and a half ago to have my iPad Pro repaired. This is my honest review and experience. If you don't want to read all of this just skip to the last paragraph.My iPad Pro was not charging. I took it to a couple of franchised type shops in the area that either concluded that the problem was the charging port and or battery. Both other shops quoted around $400-$800 for the repair. Initially, I didn't not know what to make of the cost but it seemed that they both just threw out random prices, but that could be just what I thought. I also contacted their other locations that gave me inconsistent pricing for the same repairs. I won't mention the name of those shops here. I needed a third opinion so I went to Crystal International.After being recommended by two of my friends, I took my iPad to Crystal International. They conducted a quick test and similarly concluded that the charging port was damaged and needed to be replaced. I asked about the battery and they mentioned that it doesn't often go bad but they would check it once it was opened. I decided to move forward with the repair by Crystal because the cost was unbeatable and worth the chance and would save me from doing the work myself. I think it was a 24hr turnaround. I returned to pick it up and got it back with a new charging port. Battery was left alone because nothing was found wrong with it. A month and a half later, zero issues with changing or holding a charge or anything else. It has been working as it should since the repair.Summary:Excellent customer service. Extremely fair pricing! Excellent workmanship! They have a sheet with device models with costs of the types of repairs. So, if you are considering purchasing a repair kit off eBay or Amazon and working on your device yourself, DON'T! Just save yourself time and some money and just take it to Crystal International. They have the tools and experience to get it done right. Highly recommended!”
“I highly recommend this store location! A friend brought a new iPhone and the entire AT&T team, store manager, Daniel, and Nick are very friendly, helpful, and patient. We've visited a few times about iPhone and PC questions.”
“Super quick turnaround and same day work. I’ve gotten both an iPhone screen and an iPhone camera lens repaired by him and both were done quick and beautifully. Reasonably priced and super kind demeanor. Highly suggested if you need something fixed quick and efficiently!”
“I don’t usually leave reviews but the team over at ATT on Blossom Hill and Almaden were really fantastic to deal with. I just had a minor repair issue with my IPhone and they gave it their full attention and made sure I was fully satisfied. Highly recommend this team for your phone needs.”
“Very helpful and friendly. They had to order my new battery but got it quickly and did the replacement fast too. Will definitely be back for any other device repairs.”
10AM - 8PM
1705 Story Rd, San Jose
Mobile Phones
“Joss was very nice, helpful, and informative throughout the interaction. Glad he was the person that helped us. Looking forward to be part of AT&T. So far we are very pleased.”
“Came to this location because I was having issues with my phone getting service. Asio greeted me and spent the next hour with me getting my phone working. Asio was great at explaining what was going on (because I'm not tech savvy in the least). An hour later my phone was working! Definitely recommend this location!”
“Had a few problems with my phone like screen battery and camera and they had it all fixed within an hour and did it at the lowest price among any other shop in the area, would 100% recommend my friends!”
10AM - 7PM
5272 Monterey Hwy C, San Jose
Mobile Phones
“Alex and Jessica were so incredibly helpful! They patiently answered all my questions about my new phone and took the time to transfer all my pictures and contacts, which mean so much to me. Thank you again for all your assistance!”
“Bought from Canada and shipped it over to Point Roberts! Fast and efficient. Only thing missing was the BMU which I thought came with the laptop battery. It’s fine though as I can find it somewhere else. Nonetheless, products I can trust!”
“Amazing service here, would definalty om3 back. Stephanie was very patient and explained everything about our trade up until we understood. Very friendly would recommend.”
“Had the best experience with AT&T at the store at 904 Blossom Hill Rd. Dakota was the sales person who helped me and she was absolutely amazing. She is super patient and kind. OK”
“The representatives at this store are extremely knowledgeable, friendly, and efficient. From start to finish, the customer service was outstanding—the team went above and beyond to make the experience smooth and enjoyable. Their interactions with customers are exceptional; they treat you with respect, patience, and genuine care. Although my plans didn’t work out, they were very professional and processed my refund quickly and without any hassle. It’s rare to find a team that combines great service, integrity, and such a positive attitude. I highly recommend this store to anyone looking for excellent service and a trustworthy team!”
“Amanda was the best and I mean the BEST GREAT SERVICE GREAT PEOPLE and very good at her craft, very friendly. And went out of her way for to walk me through all apps. Wonderful young Landy... I will send my friends to this location for service, very pleased with Amanda”
“I was having problem with my billing so I went to the at&t store to get help. No problem, they helped me get my account on tract with ease. Now instead of trying to figure out the problem, I'll just go to the source and have them figure it out for me. No stress....”
11AM - 6PM
1628 Hostetter Rd Ste B1, San Jose
Mobile Phones
“I opened a phone line with this telecommunications company last weekend. I had a great experience after using it. I can watch unlimited movies and make unlimited calls. Calling my friends in Canada is also free, as is calling Mexico. I can go to many places. There are hotspots, and what I like most is that I can store a large amount of my favorite photos and videos. The monthly fee is only 60 yuan, no tax, and I only need to pay $55 when I pay automatically with a credit card! Especially their sales and technical staff, they feel very professional! I highly recommend it to those who want to open a phone line and transfer it to a cooperative family!”
“The representative that helped me out was cool and helpful. I was able to get the item I was looking for, so the setup process was easy and cheaper then the alternative. Therefore, I'm glad I thought of this place before making my decision on the website with the brand of the item.”
“Service and support provided by Vannesa Rodriguez was argueably the best support I have received by anywhere I have shopped at in the past 10-15 years. She was knowledgeable, capable and competent, provided fast turn around time, and had excellent customer facing skills. I hope ATT realizes she as an asset to the company and gives her every opportunity possible to grow in the company.”
“I had an outstanding experience with AT&T, thanks to Alberto. His customer service was professional, patient, and incredibly detail-oriented. He took the time to listen, explain everything clearly, and made sure nothing was overlooked. I never felt rushed and felt confident that everything was handled correctly.
It’s rare to come across someone who truly cares about doing their job well, and Alberto absolutely does. I sincerely hope AT&T recognizes and values an outstanding employee like him, because service like this makes a real difference. Highly recommend this location and ask for Alberto if you can.”
“I love coming to this tmoblie they are kind respectful attend to your needs with no Attitude always willing to help what ever your needs are.
Thank you
Ramon for your help
Connie”
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“I’m so greatful for Jim he brought my phone back to life ? he’s a great dude easy to work with and is honest and very fair on his price for the work he does it’s totally worth it 10/10 on every aspect here”