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“I had a great experience with the Reyna Rueda today. They were friendly, professional, and very efficient in helping me with my needs. They took the time to answer my questions and made the process quick and easy. Excellent customer service and a positive attitude. Thank you!”
“Outstanding, customer service they went above and beyond to their duties to help my wife and I no bank has ever make us feel so very please with the service. They treat as persons not numbers. Excellent”
“I am a member of the Cal State Fed Credit Union since 2000 and I always have been treated with respect and generosity.
Yesterday and today I went to do business with Jasmine Padilla and she was very professional, efficient, and kind in her demeanor, solving my requests in a timely manner.
I give 5 starts to her and her work.
Dr. Manuel Aguilar Moreno”
“I needed a copy of an old check to prove I made a payment and was having trouble using the app. I went in to the branch inside the John Ferrero building and Nadia Vallecillos and Angel Rodriguez were amazingly helpful. Not only were they able to obtain the copy of the check, they did so after going above and beyond an effort I was expecting. The level of professionalism and kindness they showed while I was stressed out will not be forgotten. They deserve a billion stars. Thanks Nadia and Angel!!!!”
“I called today and had some questions and I talked to Jenna over the phone and she helped me understand everything! She was so nice and very helpful. I never felt rushed to get off the phone and she truly wanted me to understand. So nice!! Thank you :)”
“I am very content with the service I have received from First City Savings Federal Credit Union. I have been a member for over 30 years . I have always received fast courteous and efficient service. I will always bring my banking needs to 1st City.”
“Loved my experience, Sr. Torres was very understanding and adequately explained all the processes that I had to go through. Even went over his work time! Super sweet.”
“Vanessa was amazing to work with. She helped me finance my car and made the entire process smooth and stress-free. She was extremely professional knowledgeable and always willing to answer my questions. I truly appreciate your help and highly recommend to anyone looking for a great experience. Thank you, Vanessa.”
2 - 5PM 9AM - 1PM
209 S Broadway, Los Angeles
Credit Unions
“Danila helped my friend and I simultaneously!! ????✨✨✨✨
She replaced my friends debit card and opened a 2nd checking acct for myself in less than 30 minutes!! (We know cause we payed for 30 minutes of parking)
She also informed us that there are 5 designated parking spots behind the bank on Broadway.
While we were being helped another representative came and offered us snacks and drinks! We left handled and happy!! Thanks DANILA and staff! ! This is definately our new and favorite branch!”
9AM - 5PM
9204 Flair Dr Suite A, El Monte
Credit Unions
“Opening a savings account for the first time was made easy and pleasant. The workers were very professional, courteous and extremely helpful. I highly recommend opening an account with them.”
“Cecilia is the absolute best!! I opened a business account here and it was very seamless. Cecilia was truly attentive to the process, updated me along the way, and was overall very helpful with the onboarding. I feel good about being at a local credit union as a business owner and this is the place to do it!!”
“I have used E Central Credit Union for car loans in the past and they have done a great job on the loan. Also, when I go into their location for banking services they are quick and friendly.”
“So far so good. I recently have a year with them and have had no issues. When I opened my account it was fast and easy. Also, when I did try to reach the credit union for a question I had, they answered right away. Not sure why some comments say they didn't answer them. I will update this review if needed.”
“I love F&A. My parents opened my account since I was born and I have been with them for over 40 years. They are quick to answer calls. Currently I have my mortgage, savings, checking, credit card and IRA through them. Everything is always quick. Even though I have moved over 3 hours away from the branch I do not switch due to the best rates and service. Everything I do is online or over the phone with them and I have not had any issues. I have banked with two other banks as well but F&A has definitely been the best.”
“I had an appointment at this Logix branch to open a new account and this was the closest branch to San Diego. So, I had a bit of a drive. However, I digress, and this review focuses on the following: (1) parking; and (2) service. PARKING LOT Keep an eye out! There is a parking lot behind the building, but it is next to a parking structure. The signage is small for the parking lot for Logix customers, and it looks like it's only for employees because of the size of the lot and the gate. I would have liked to know in advance where to park because the bank validates for its customers that park on the smaller lot. However, I parked in the structure because it looked more convenient and it was not too expensive. Logix does not validate parking in structure. SERVICE When I got inside, there was a receptionist that took my name and confirmed my appointment with Eduardo. I was early and she said it would be about 30 minutes, but Eduardo finished early and assisted me within minutes of my arrival--before my scheduled appointment. It took no time to open the account. Everyone was really nice at this location. All the customers inside the branch were either being helped or seemed to have been helped and waiting for an appointment. Logix had a lot of staff that were working hard to assist the customer. It never felt like customers were waiting on the employees to get through a rush of customers that weren't being helped. Quite the opposite. In conclusion, based on my current experience, I recommend this Logix branch.”
9AM - 4:30PM
100 Main St #110, Los Angeles
Credit Unions
“2/5/25: Building is nearly impossible to enter. YOU MUST ENTER OFF Los Angeles STREET through the staff parking lot. If you do not know this, you will waste 20 minutes walking around the stupid building. It is infuriating. God help you if you are disabled and trying to do this. Also, they basically just trapped all of their employees in a giant fire hazard, so they will all burn to death because they won’t be able to leave the building quickly enough, in the event of a fire. Staff at the bank is fine.”
“I’ve been with Nuvision Credit Union before it was Nuvision CU, it was called Dougles Aircraft CU, I’ve had most of cars loans and home mortgage through this organization, great and friendly staff through out my years.”
“Been a member for about 8 yrs ...and was about to become a member somewhere else but Armando the branch manager @ Arcadia LISTENED to my issue. A true asset to the Foothill community hopefully the entire board of directors know what an outstanding employee they have with Armando. Now I'm looking forward to many more years to come with Foothill.”
8AM - 5PM
1053 Sunset Blvd, Los Angeles
Credit Unions
“I've finally found a promising Financial Institution. They're always on point, helpful.
Everyone for sure is on the same page. I don't feel like I'm coaching customer support with what I've learned or concluded about the Banking system.”
“Love love LOVE this credit union! As I read a review before I started mine, I'm just finding out that 7-11 and other credit union atms are surcharge free!I mainly deal with Ashley at the Carson branch and I love her. I always tell ppl "if you don't have a bank account at the moment DONT GET ONE! Credit unions are so much better and more specifically, CCU; you're not just another account number there, they truly operate with your best interest in mind."”
“I absolutely love come in to the bank, all of the team is just the most inviting. Mrs. Brenda always has the best smile, and is so sweet. I have never been so overjoyed with a banking institution as I am here at Pasadena federal credit union. Tha k you all so very much for being the very best”
“I got help from, Gus, Melanie, and Jasmine. They were all great and so kind, answered all my questions. I am thankful for their patience and assisting me with getting a loan and opening a savings account. Shout out to their supervisor whose name I didn’t catch who I assume has worked with his staff to make a strong team.
…give them a raise!!🙊😂”
“I love this credit union. The decorations make you feel like you are in Hawaii. Lines are always short and the service is fast. The staff is professional, friendly, and understanding. Usually, it's only one teller however, they do not rush you. They make you feel good about being a member of their bank. Great interest rates on loans, savings, checking, etc. Plenty of parking in the rear lot or on the street. Note: They do not have a money-counting machine to count money they do it by hand the old-fashioned way. They do not have zelle yet. The ATM is only Available during bank hours.”
“I recently financed my vehicle through
SCHOOLS FEDERAL CREDIT UNION, and I couldn't be happier with the experience. The entire loan process was smooth, transparent, and incredibly fast. The staff was professional, friendly, and took the time to explain every step clearly. I felt supported and valued as a member, not just a number.
They offered a competitive interest rate, and there were no hidden fees--just honest service. I highly recommend Schools Federal Credit Union to anyone looking for an auto loan or any kind of financial service. Thank you for making the process stress-free and helping me get my loan.”
“We have been with FCCU for 34 years, since 1989. We have known Laura Jimenez since then. She has been professional, very friendly, helpful, looks out for our best interest, makes financial recommendations, easy to talk to, attentive and other qualities we don't think are common with other bankers. Ms. Jimenez has provided that stability rather than having to deal with a new person every so often. The staff in the Palmdale Branch have also been very helpful, professional, friendly, etc. No request is frowned upon, like the request for a $2 bill which we know they don't always have. We feel part of the FCCU family than just a mere account number. Banking with FCCU has saved us a lot of money. Who doesn't want to save money? The interest rates on our loans have been very competitive. Constantly beating offers from other Credit Unions and banks. Even the big auto dealerships were unable to match the interest rates we've been offered by FCCU. We don't see moving our financial business elsewhere. Thank your for all these years of working with us. Thank you Laura and to all the Palmdale Branch staff. Keep up the excellent work!”
“Nicest experience I had for a car loan! Berenis, Anthony, and Bryant were my team and they were extremely kind. Very communicative each time I came in office, and super accommodating to our schedule and on weekends. They saved us from a bad auto dealer!”
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“I've read the few negative reviews. I'm sorry that was your experience. I've had nothing but great experiences with this bank. When I bring my doggy they welcome her with treats.”