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“Excellent customer service experience. Was changing storage unit from the smaller one to a larger one. Aniya Bassil took me through showed me the different units and was excellent. She got me what I needed.”
“Excellent run storage. Ariyana, the manager, is terrific. I’d hire her to run my office or manage anything. Super efficient and unfailingly courteous and friendly.”
“I had a wonderful experience securing my storage unit thanks to Keenan, the manager. It was my first day getting a unit and his first day at this location, and he made the process seamless. Keenan was extremely communicative, professional, and patient in answering all of my questions. He explained everything clearly and went above and beyond to make sure I was comfortable with the process. His professionalism and customer service really stood out, and I left feeling confident that I made the right choice in choosing this storage facility.”
“Brandon was very helpful and patient with showing me the different storage units that I was interested in renting. He also honor the discounted rates that were advertised on their web site.”
9:30AM - 6PM
2000 Bladensburg Rd NE, Washington
Self Storage
“LaKita was very thorough and understanding during the whole sign up process. She was transparent with the price and my options, one of the most stress free interactions I’ve had with a storage company. Would definitely recommend using their facilities and please ask for LaKita.”
“The staff at Extra Space Storage at the 2nd St. NE location are amazing!!! They communicate any changes or concerns with your rental immediately, and work with you to resolve your concerns quickly. Their rental units are well maintained. Highly recommend.”
“Donna is the absolute sweetest!! She makes this Public Storage spot so trustworthy because of the level of attention and care she puts into the needs and concerns of the customers. Thank you, Donna!! She deserves a raise!!”
“Clean bright and air conditioned space. More importantly Jan who has been helping me every time I go there is absolutely amazing. She is incredibly helpful and pleasant. Great experience so far. . Thank you Jan.”
“I have had a great experience with Extra Storage Space, they keep the building clean and if I need to have a question answered, they have always been able to answer my questions. The staff has always been professional and nice.”
“Scottie went over and above expectations to ensure my sons valuables were secured in his storage unit. Trying to coordinate a move as well as storage remotely from another city was a challenge in and of itself, but thanks to his assistance he spared me of one less headache.”
“Karina was so helpful and she got me a really great deal and a bigger space for less.
Like having more space for less money isn’t that crazy?
Thanks Karina!!!”
“I used this location for my college storage. I had accidentally left my personal dolly outside and they picked it up and held onto it and I was able to come and pick it up at a later time. Highly Recommend!”
“I highly recommend this location! The team here is awesome. Carl is so kind. He walked me through all of the possible unit sizes and hellped me make the best decision.
The buildings are clean and very well maintained and there is more than sufficient security and rhe location is vwry convenient.”
“Amazing place really convenient for space, location, work crew positivity and effort!
I really admire Albert's dedication, efficiency to problem-solving, and consistency on making guest feel prioritized.
Don't plan moving anywhere else!!”
Open 24 hours
811 4th St NW, Washington
Self Storage
“We had a great experience with AK Movers. We booked easily, and we had Jorge, José and René as our movers. They were professional, friendly and very efficient. I will be recommending AK to friends in the DMV.”
9:30AM - 6PM
175 R St NE, Washington
Self Storage
“Had a hard time moving out of my little storage unit today. Cube Smart is my number one go to as far as storage unit facilities go in the DC area.
This one in particular is a great location. The staff are very hard working, courteous, helpful and knowledgeable.
I will miss them as much as I will miss the facility.”
“Tanya was such amazing manager with helping us during the rental. She has great customer service skils and really cares about the tenants and helping with whatever needed. She was not only helpful with our new rental but she was also multitasking with other customers in the store with payments as well as her phone ringing.
I appreciate her and look forward to being a new tenant here at Store Space on Blair Rd ?”
“Tracy Williams was very professional. She walked me through the whole process of renting my unit.
Thank you Tracy for making sure i understood how business is done at CubeSmart Self Storage.”
“Staff was extremely pleasant I drove to DC from Miami, Florida and was very stressed they put me at ease and walked me around the facility to show me storage space very secure location as well great place and great price”
“I loved my cute smart experience. The attendant was extremely helpful and patient with me. He answered all of my questions. The units are spacious and clean. I’m glad I chose Cube Yeah Smart for my Storage needs.”
9:30AM - 6PM
301 New York Ave NE, Washington
Self Storage
“Iam writing today to complain about the poor service I have received at New York ave U Store far as the elevator. Which have been on and off inoperative for several months. Before this current management, there was less problems. I am a disabled veteran. And the elevator. It's very helpful because of my medical condition. Just recently, both elevators were broke. I had a difficult time trying to maneuver my items. Which caused pain throughout my body. I'm a faithful customer and I do appreciate the staff work. I'm seeking compensation for the loss of work wages. Lost.
And body pain. Yesterday the right elevator went out. I had to call 911.Because a gentleman fainted on the first floor. This letter will be forwarded.
To the department of veteran affairs. And the District of Columbia government”
“Great storage facility with excellent service. I had a fantastic experience working with the manager, Desmond. He is by far the best storage manager I’ve ever worked with, always professional and attentive to customer needs.”
“I love that their locations are conveniently located across the city but this location specifically is easy to access and very bright and clean. They have supplies on hand and have always made it easy to access the facility.”
“Pros:
-Easy pick up and drop off
-Good customer service
Cons:
-Rear camera misleading: When backing or parking it shows cars behind you as if they're far when in reality they're very close!”
10AM - 6PM
4221 Connecticut Ave NW, Washington
Self Storage
“My wife and I used Domaine to store the bulk of our wine and spirit collection while we lived out of the country for a couple of years. Their knack for service, positive dispositions and willingness to make sure we got our money's worth will ensure that we will only use them in the future for our storage needs.”
7AM - 8PM
1501 S Capitol St SW, Washington
Self Storage
“I have dealt with Ms Nakita on two occasions .She is very helpful. She communicates well, tried to locate the best storage for me. She is friendly and has very good customer service. Thank you. Tania Stanton”
“I've rented trucks and equipment from this location twice in the past month and they have been absolutely WONDERFUL!!! The staff inside were super helpful when I couldn't figure out the app and explained everything well, and Alvin (helped outside picking/dropping off) was friendly and fast both times I returned equipment so I could get back on my way. They all made a stressful time a very positive one!”
“I’d like to see the mobile check-in feature be more seamless, as it seems pointless to do everything online (including check-in), only to have to go into the store and complete and/or submit additional information.
That said, the gentleman working outside that helped me retrieve my vehicle on Friday. October 11th, was incredibly kind and helpful. Unfortunately, I’be forgotten his name by the time I remembered to write this post, but I wanted to make sure that he was acknowledged for his kindness and professionalism. Please keep him, and please pay this man well.”
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“The gentlemen were incredibly professional. We appreciated the approach of surveying what was moving and what was remaining, and also on arrival to new home. I appreciated the senior veterans of the group who spoke up and gave good corrective feedback in realtime and taught the less seasoned members of the team. They were all very respectful of our new space- taking off shoes etc to enter carpeted areas. They worked hard and efficiently, and cleaned as they went. They worked well together as a team, with positive energy and communication. They listened to each other and helped each other out. We could not have been happier with our move, and nothing is broken!”