1281 Atlantic Blvd, Neptune Beach FL 32266
“Customer service and knowledge of products doesn't get any better with Joe T. At the Proctor Ace Hardware on Atlantic Blvd. Beach location. I seen some hardworking people but Joe tops them all with his work ethic and positive attitude! I also would like to thank Lexie for her quick service and positive attitude. This Ace has it all: Great customer service! Experience and knowledge of products and supplies and a huge selection with all the things you might need for repairs, builds, maintenance and more!”
4643 River City Dr Unit 101, Jacksonville FL 32246
“My husband and I had a fantastic experience taking the pen-making woodworking class with Jim and John at Rockler. They were incredibly patient, knowledgeable, and always willing to help every student along the way. They made the class fun, engaging, and easy to follow, even for beginners. We absolutely loved creating our own pens and left feeling accomplished and inspired to learn more. Jim and John created a welcoming and encouraging atmosphere that made the experience even more enjoyable. We highly recommend this class to anyone interested in woodworking, and we'll definitely be back for more classes. Thank you, Jim and John, for such a wonderful experience!”
13164 Atlantic Blvd, Jacksonville FL 32225
“I went there with a very sick plant, and Cliff was so kind. He diagnosed the problem, sent me home with a treatment plan, and plant doctor orders to return in 2 weeks with results. 5-star customer service. Thanks Cliff!!! The Virgin Islands gal!”
870 A1A N, Ponte Vedra Beach FL 32082
“I walked into my local Proctor Ace Hardware store in Ponte Vedra Beach and thought I had walked into Publix Supermarket! I was immediately greeted by an Associate named Casey and asked if he could help find anything for me and once I was on the aisle looking for something, again I was asked if I was finding everything okay & if he could help me in any way! I was then greeted by Shawn & asked again if I was finding everything okay! Their level of Customer Service was equal to Publix! I felt valued and appreciated as a customer! Great job guys!!!”
2771 Monument Rd STE 12, Jacksonville FL 32225
“A new employee named Fred helped my dad and I get materials for a project of building a Star Wars Clone helmet. He was extremely helpful and knew ball on Star Wars and how to help us get the desired effect. 10/10 for Ace and Fred.”
784 Marsh Landing Pkwy, Jacksonville Beach FL 32250
“Happiest of holidays to the staff at Turner Ace Hardware, especially Mr. Bob Pollard !!! I came in before x-mas looking for a dependable Meat thermometer, I was preparing a expensive cut of prime rib, and needed a good quality meat thermometer, I chose the middle of the range thermometer ( big green egg meter) about 40.00$ ! It was the perfect choice!! Our Standing Rib Roast came out Perfect!!! Thank you Mr.Pollard, You made me an instant kitchen Genius!! I ,myself was so proud of of my ability to pull off the unthinkable! ( a perfect dinner for the family!! I would also like to say that I enjoy this hardware very much! Everyone working at this location knows what there doing!! They treat the customer Right!! Happiest of New Year! Liz-Gregg Welliver”
784 Marsh Landing Pkwy, Jacksonville Beach FL 32250
“We have been back twice in the last week. There is a cashier named Mikayla, working in the garden section, who has gone above and beyond to help us. She is amazingly sweet and patient! Mikayla is the type of employee that any organization would be lucky to have.”
1420 Mayport Rd, Atlantic Beach FL 32233
“The best place in Jacksonville for marine supplies. There is no place around that will go as above and beyond to help you as Specialty Marine. If they don't have what you are looking for they they will order it for you or try and fabricate it onsite. Greg has been an absolute rock star in helping me troubleshoot and fix issues I have had with my boat. Customer service and pricing is top notch. I wish I would have learned about Specialty Marine on Mayport Road sooner.”
12721 Atlantic Blvd, Jacksonville FL 32225
“I had an issue with an online order not being delivered on time. Contacted the customer service number provided, as directed via email a couple of times and was unable to resolve the issue. Some how I found myself transferred by customer service to the store. That's when I had the pleasure of speaking with Mason, one of the managers there. He was extremely professional and personable at the same time. He spoke to me with genuine empathy concerning my delay of delivery, and though it was not his fault he took ownership and responsibility to address and solve the problem with a sense of urgency. My delivery then arrived within just a couple of hours (after I had previously waited 4 days for a same-day order). Thank you Mason for going above and beyond to assist me!”
1202 Beach Blvd, Jacksonville Beach FL 32250
“Massive selection of door knobs and drawer pulls. Folks were friendly. There was a manufacture error on my order, but they sorted it out quickly. Highly recommend.”
11160 Beach Blvd Suite 121, Jacksonville FL 32246
“I went to woodcraft for my first time, and it was a great experience the store beautifully laid out and very well stocked. The staff is courteous and knowledgeable. There's no woodcraft in Canada and that's a good thing as I would spend way too much if it were handy. When I come again it's on my list of places to go to”
3790 3rd St S, Jacksonville Beach FL 32250
“What can I say that you all don't already know ? It's home Depot it's a great company and always have what you need if it isn't in the store they will order it for you”
11710 Central Pkwy, Jacksonville FL 32224
“Robert, Shanna, Bailey, Tony, Ryan - my people! I can't leave out Barbara even though she's now retired, and Hank even though in another department. These guys are top notch and leave no stone unturned. Thank you so much for always being willing to dive down the rabbit hole for whatever weird bit or bob I happen to be searching for on a given day. I often place orders with Robert and even when it's being picked up at another location, he never misses a beat letting me know it's ready to be picked up. You just can't beat the level of service these folks provide and consistently at that. It's a pleasure to work with you all each opportunity that arises to do so.”
12721 Atlantic Blvd, Jacksonville FL 32225
“I have had mostly positive experiences at this Home Depot. My comment for the whole company is about requiring veterans to register on the Home Depot app to receive a discount. I believe that if my Florida driver’s license indicates that I’m a veteran that should be adequate for the discount. HD wants veterans to apply via the app for the discount to track their spending patterns. Hogwash! Home Depot please do what’s right/ethical for the veterans who served our country. Don’t make us sign up for the app to give us a veterans discount if it’s already verified by the state and on our license. Thank you!”
12945 Atlantic Blvd, Jacksonville FL 32225
“Visited this Lowe’s location today to buy a grill. Spoke with a couple staff members that each gave me precise and accurate directions to purchase the grill. Yolanda was very helpful and made the trip efficient and helped us load the grill into the truck. One of the better teams I’ve seen at Lowe’s. Great job! ?”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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