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“OMG went to the verizon Belleview store on Sunday and it’s all new staff but when i say AMAZING, simply amazing. Samantha and Ferrante was so Awesome. wherever they came from they are definitely an asset to Verizon. They connected with me and my children and made us feel like they have known my family forever!!!! the wait time was not that long and they were so comfortable with connected with my children to the point where my children has been asking can we visit them again. Thank you ladies so much for making our experience wonderful!!! we will be back.”
“Cleo and Michael were awesome. I talked to customer service 8 times and never got my issue resolved. They took care of the issue in no time. They deserve a big raise! Thank you Cleo and Michael!”
“Skyler Love was a wonderful salesman! He listened to me and understood exactly what I needed and made it happen. He went above and beyond any salesman I've ever dealt with in my life!”
“If there were more stars I'd give them. I have been to 2 other stores and on the phone with tech support for 4 hours trying to correct a problem. Brandon was/is the only one that had any idea how to fix the issue. I will drive the 18 miles to this store from now on. Top notch store and representative.”
“Truthfully a great experience with this gentleman. He serviced multiple guests all at once and greeted each person. Unlike your lady lake store who completely ignored us as if we didn't exist. Have Shakir train your staff and more people would actually want AT&T because they'd feel valued. Thanks again.”
“My phone wasn't charging, though I was going to have to get a new phone. Went to
Gizmo Depot,Inc and was told she could fix it. The part ordered over night and if was fix in an hour.
Thanks”
“I came in and got a new phone and Dre gave me all
Of these extra things I did not need and did not explain anything to me. I now have extra lines on my account i do not need and an internet I can’t use. The nice manager Kathy helped me get the internet fixed today.”
“Jenna was great! She cleaned up my phone so well while I was sick. I had my son bring in this haunted phone. It was talking back to me and things kept popping up and she got it taken care of. Bless her. You have a jewel working there.”
10AM - 7PM
326 S Main St, Wildwood
Mobile Phones
“Thank you for your attention to detail and your explanation of each option available to me. Because you took the time to understand my needs and my resources, I have a good phone and reliable service. I am recommending you to friends and family. A+ all the way.”
“The ladies at this location are professional, courteous, friendly and were an overall pleasure. Citlali and Naydelyn are beautiful inside and out. Thank you ladies for getting me up and running !!!!!!”
10AM - 8PM
552 US Hwy 27, Lady Lake
Mobile Phones
“Got my hue bridge to replace my old one! Great choices. I've been shopping at Best buy for years! Thanks for having what I needed. The hue sync setup in action. Definitely a great addition to any home theater setup.”
10AM - 7PM
13751 US-441, Lady Lake
Mobile Phones
“I am very impressed with John at this location, he assisted me with the purchase of my new iPhone. He was honest, straightforward and very helpful. I’ll be going back to the location for him to assist me with activating my new phone, I waited to do so until my “missing calendar/events” was fixed. Below is my review of assistance from Apple, support.
Shortly after a recent software upgrade I noticed all my Calendar and Events were gone! Needless to say I was frantic because my entire life events are stored on my iOS calendar. Went online had excellent assistance with Chat feature, was then moved up to a tech, we spoke via phone and almost immediately the problem was resolved and all my data was back. Very pleased with the exceptional customer service support. Thank you!”
“A neighbor had told me this was not the best place, that they had inconsiderate staff, I took a chance reguardless and went there to update two phones, the two staff persons, a young lady and man, were quite helpful, did not try to up-sell us on phones and equipment, had our phones programed and and ready very efficiently, both were very pleasant and helped us with all our questions, so far "other than my screen protector already has bubbles under it" lol, we were very happy with our experience coming here.”
10AM - 7PM
312 Shopping Center Dr, Wildwood
Mobile Phones
“Quynten went out of his way to solve my problem with class and expertise. Very knowledgeable.
District Mgr. Was present and also helpful. Please treat these employees as they should be treated and rewarded. Thank you, Sharon Campola”
“Best experience I've ever had at a Verizon store! Dale helped me set up new phone and was a true life-saver, heroically went above and beyond, did everything in his power to assist with very difficult challenges, could easily have not invested the time and energy he did in finding solutions, truly thankful and have so much respect for his patience and commitment to excellence, skillful expertise and creativity solving problems. Phenomenal work truly, can't recommend this location and team member highly enough, thank you for helping me navigate a very scary and challenging situation and get back on track, meant the world!”
“Let's start with my rating is specifically for a single person Jose.
The company cricket itself is trash.
My partner and I were in a boating accident and lost access to our phones one being completely fried from the water and one being at the bottom of the lake somewhere. They had put us through hoops to give our number transfer pin. Literally when someone is going through the traumatic event of losing everything on board and swimming for our lifes, we now have to fight to get our telephone number to go somewhere else. Because I pay monthly for insurance, and when it comes down for them to replace the phone they want 250 and it's for a used phone ... seriously that ridiculous! So I went somewhere else and the obstacles course cricket put us through was complete hell. I hope yall realize what an amazing employee you have on your hands. Jose knew I was an emotional wreck and was trying to be very comforting and was unbelievably helpful got me in to speak to someone, since I didn't have access to a cricket line to do this he made it to where I had an order for a transfer pin.within 3 hours my pin that I had been fighting for for a week was in my hand. Thank you Jose hope you have a great weekend and a great Easter, God Bless you.”
“I don’t even know where to start….
Seth started our experience off wonderfully when my husband called before we came in to let him know we were bringing our uncle in, who suffers from dementia and Alzheimer’s, and we needed to get him switched from android to Apple, but needed it to be smooth and seamless since he can get easily confused and agitated. Seth was amazing and assured my husband that they had the items we were looking for and would be able to take care of everything.
When we got in, Seth was helping another couple (who had a very complicated set of needs and he was beautifully patient, kind, and incredibly helpful to them), so we were helped by Kyle.
Kyle was a true saint. Under the best of circumstances, this would be a frustrating and long process, but add in medical complications, and this could have been a disaster. Kyle seemed to understand the value of not over complicating anything and truly made this switch pleasant. It’s worth noting that my uncle was NOT excited to change platforms, but we needed it for the sake of being able to utilize the amazing Apple to Apple locational services.
On top of the exemplary service in getting the right devices and without complications, Kyle spent so much time to set up the new devices to not just be ready, but be useful. My uncle walked out of their store with his new devices as identical as possible to the ones he walked in with, and that value to someone who needs consistency cannot be over stated.
I literally teared up at how kind and patient this whole team was to each and every customer that walked in.
Thank you!!”
“Sean the store manager went above and beyond with what we purchased. And happy before we left the store. The other employees in the store were polite courteous very attentive to other visitors to the store.
Unfortunately, we were there for several hours due to an issue with my phone that took some time to figure out. But Sean figured it out.”
10AM - 7PM
134 US-441, Lady Lake
Mobile Phones
“Have been a customer of Boost for years! ? And long before Sprint was purchased by T-Mobile, the plans were budget-friendly, the phones were solid, the reception was a little spotty in the rural areas, and our last 4G ?phones lasted almost 4 years!!! But they were finally dying. ? We decided it was time for New Phones! ? Thank you T-Mobile for the much-improved signal, and now with 5G, we have NO DEAD SPOTS! ? The audio is Incredible! The Motorola 5G phones are a Great Upgrade from our old LG 4G. And the Talk, Text and Data Plans and Perks have only gotten Better!!! We Love Boost and Highly Recommend Them! ?”
“If you are having problems with your Verizon service THIS corporate office is the place to go! The staff is friendly and go beyond to ensure you get what you came for. There is a kiosk if you need to make payments as apposed to paying online. They stay busy so be prepared to wait at least an hour before you get taken care of.”
10AM - 9PM
552 US-27, Lady Lake
Mobile Phones
“The Lady Lake manager helped me out with an issue that started at the Alafiya branch - at the end end of the business day - he was patient, problem solving, empathetic and also kind and respectful with his staff. I left with the solution I needed. Awesome. I've been coming to this location for years. Great service.”
“Dylan is the best of the best! I’ve been following him store to store then I couldn’t find him to help me with my phone. So I happened to order a iPad mini 17 & walked into a T-Mobile for help guess what I finally found him again. What a blessing. Best customer care ever! Thank God I found him again. I sure wish everywhere I go for help there were more people like Dylan. Thank you for all you do for me. Thx for helping me with my iPad mini 17. Blessings. Please don’t leave to another store. Thanks ?? again.”
“It is great everything we go in. Mr. Bill is amazing! His customer service is wonderful and he answers every questions as well as greet every person that comes in. I only go in when he is there because I know that I am going to get fantastic service. Thank you, Mr. Bill!!”
“Im older and not too good with all this new technology... I went in to upgrade my phone and the lovely young lady named Cat was very knowledgeable and very patient with me!! She even helped me put some apps back on my new phone!! She did way more than her job required... Thankyou Cat!!”
“I have been having trouble getting good phone signal in my house for a while. I finally had time to go into a store again to address my issue after multiple other locations when I stopped in, told me to go home and call customer service which took very long to do. The lady that I worked with today, didn't even hesitate, she called from the work phone on my behalf and helped me begin a ticket process. I was very grateful for her help. Enjoy the donuts!”
“This store was a better experience than any T-mobile store I have been to. Brandon took care of a minor problem with a SIM card and gave me his full attention for a small sale which is the way retail should be. If every employee of every phone store had Brandon's smarts and ability it would be great.”
“By far one of the greatest customer service experience I've ever encountered. Gino spent a great deal of time helping me with turned out to be an un-fixable technical issue with my cell phone. His product knowledge and expertise was second to none. Jeremy stepped in to help with the process and he was as equal of a professional as Gino's. Overall it was a phenomenal experience and I'd have absolutely no reservations with referring my friends and family to Spectrum Mobil and most specifically this store !!!”
9AM - 7PM
472 US-441, Lady Lake
Mobile Phones
“Emmanuel was the best! He took the time to help us with activating a new device. Plus he's a fan of good music!
Word of caution, don't buy a phone from Walmart, it will only give you headaches.”
“We went to Xfinity at Rolling Acres to pick-up our new modern. Taken care of the minute we stepped inside. The tech guy knew what he was doing and we were out pretty quick.”
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“Worked with Lena who was AMAZING! Another absolutely garbage Verizon store located in Bushnell, Fl. sold an elderly friend THOUSANDS in unnecessary hardware and services. They were very apologetic and went step-by-step through with us to make sure that Verizon would cancel all the unnecessary services and helped to bring the bill down more than $100 a month. Cannot recommend them highly enough.”