“Fuller Rd location. Website easy to use and reserve car. Car was ready when I arrived. Very nice and clean car. Agent at check out was very friendly and showed me how different controls worked, which I was very grateful for. Agent at check in also very friendly and asked me how the rental was. Very good experience!”
“I work for this company 10 years ago and I worked for the company for 3 years. A year ago I came back to the company and it has been absolutely wonderful. They value their employees and the persons they serve. They show they care about their employees. I wish I never left 10 years ago but I am really glad I came back. I don't plan on going anywhere.”
“Thanks to the Enterprise Family Since I've been able to drive I've never rented a vehicle for any reason. So my 3 adult son's and I decided to go on a road trip and I agreed to rent the vehicle I choose Enterprise Rent-A-Car I reserved a suv but decided to go with a van the employees there on Douglas was very nice,helpful,and friendly. I selected the 2026 Chrysler Pacifica instead because it was 5 of us and we needed more run and I must say that was the most comfortable,spacious and smooth 9hr drive I've ever been on. I will most definitely stick with Enterprise for all my rentals. Thank you sooo much I will definitely be back again soon.”
“Fast and efficient. I was in and out in about 5 minutes for both pickup and drop-off. Car was great, added an extra day with no issues. Would definitely use again.”
“Pickup and drop off of vehicle was very efficient, didn't take up much time at all. Staff was friendly and helpful. Vehicle was very clean and worked well for us.”
“We had a great experience in Downtown Iowa, with picking up and returning our vehicle. The staff was polite and professional. I did not have to sit for a long period of time. The staff even helped us put our luggage in the vehicle. They were a top class.”
“I came in without a reservation, just hope and a whim! Jessie at Enterprise was able to help me get on my way! Plus, I got to drive a minivan, and let me tell ya, it was comfortable! Did it cost more than a smaller vehicle? Yes, but that seems obvious. So if you are choosy, make a reservation for a smaller one. I didn’t, but I needed a vehicle. The service was stellar, staff was friendly, and the minivan operated as it should (and was comfortable). Need to rent a car? Check them out.”
“The best Electronic Wheelchair transportation service I've used. Dependable, professional, and caring. I appreciate the help and ease of use JoyRide gives me as a 23 year warrior of Multiple Sclerosis.”
“If you in the Johnston, IA area and you need a rental, see Candice Carr. She will take care of your needs by giving great customer service. She's also very polite.”
“We were attending a conference in Des Moines and gave 2 other colleagues rides to the airport with us after the conference. When we returned the rental, one of the colleagues remarked, “wow, that was really easy. What company is this? Are they always that friendly and professional?” I was happy to tell them that we love Alamo bc Yes, they are consistently friendly and professional, and you make the process as frictionless as possible. I especially love when I have the opportunity to skip the line, but even when I can’t, I can honestly say that I’ve never had a bad experience with an Alamo employee. The Des Moines team’s process was dialed in - efficient and friendly. It was a top-level experience. And my colleague is booking Alamo next time he needs a rental car!”
“Des Moines Rental Car provided a smooth rental experience. The staff was friendly and efficient. The car was clean and well-maintained. Competitive rates with no hidden fees. Highly recommend for a hassle-free rental experience!”
“Service was good agent helped us was very polite. The 4 rating is for location and confusing signage and return area it needs to be marked a lot better. Even the taxi driver had hard time finding the place.”
“Highly recommended by this satisfied customer. Very affordable. First time I ever used them. If I need a moving truck in the future, it's Budget Truck Rental that I'll be using!”
“I would highly recommend Aziz at Avis budget groupl for your transportation needs! He was very polite, professional and helpful. He got me a great car for a great price which set the tone for my whole trip! Thanks Aziz I will definitely be back again!”
“So even though they didn’t have any cars ready(despite having a reservation), Matt Lee made the experience enjoyable; he was friendly and funny. Please give him a raise and a trip to the Bahamas. #sag4ever”
“I rented from Hertz three times in the course of 2-1/2 weeks. All three experiences, including this one were good. Hertz management might have been reading previous reviews. ;-) Not very happy with the rental car changes at DSM but that's not Hertz's fault.”
“I feel like I should do a review since there are so many bad reviews on this place. We rented two vehicles and didn't have any major issues. We had reserved 2 mini vans and when we came to the counter we were told that they don't have any minivans but that they would give us 7 passenger SUVs for the same price. Other than the fact that the AC didn't work in the one SUV, everything worked out good. The one vehicle was a little dirty but nothing terrible.”
“Got into DSM and unfortunately there was a long wait (2 hours or so) to get my vehicle. Vanessa and her coworker were very apologetic, kind, and explained the situation of the wait. They offered to cancel it for free with no attitude or frustration, they were both very professional and polite. I was in no rush so I waited. They upgraded me to an SUV for the inconvenience and were working hard to get through the list of people. The manager and other staff members were coming in and out of the parking lot doing their best to speed up the process. During one moment, a man raised his voice and was very disrespectful to the ladies. They were not rude or disrespectful and told him that he could get his vehicle somewhere else if he was going to be rude. I know tensions can get high but the ladies were incredibly professional even when getting yelled at by this disrespectful man. They did the best they could, it's not like they had a magic wand! Even if folks were coming up multiple times to see where their name was on the list, the ladies were still very professional. It's unfortunate when there is a long wait and no cars when you need them but the customer service was excellent. I will be using them again in my annual visit to Iowa. Thanks again ladies, you rock!”
“Didn’t have the vehicle I reserved, but the one offered worked perfect for our trip. My daughter especially loved the ride and its cool features. Thanks so much!”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
