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“This company was a pleasure to work with.
They are extremely knowledgeable and were able to fix our problem quickly and efficiently. We highly recommend Team UltraVue!”
“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”
“Steve was awesome. Steve did all the hard stuff, and let me just point and grunt “me want orange phone” and the Steve magically got me an orange phone, and the set everything up, transferred everything, and helped us set up another phone for a child (ours, not a random one.) all in all, Steve is awesome”
“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”
“Great place to come and get a new phone! The employees were great to help me and answer whatever questions I had! I would come back again and again for the great hospitality! Timothy was a great person to help me with my purchase!”
“Exceptional customer service, went in to upgrade my phone and was quickly greeted by Nate who was extremely personable, patient, and helpful. He gave great advice on accessories and services and put the work in to find every way to save on the transaction he mentioned the home internet which he couldn’t have had better timing because I have been wanting to switch from my current provider to something new and now that problem is solved, you will not be disappointed if you go to this location”
“Noah Seniva was the associate who helped me today. My partner of 31 years had died, and I wanted his voicemail saved to a file on my phone, so I could listen to it. Noah did that for me, he switched the account to just my phone, and he dealt with customer service about an outstanding bill. This last thing was time consuming, not the least because he was put on hold for quite awhile. He was patient and competent through all these procedures and was kind to me during something that was very sad for me. You have a fine young man representing your store in Noah.”
“I know nothing about Dish and needed to help a family member with upgrading/replacing equipment. Although I didn't purchase anything from Satellite City, the staff I talked to were knowledgeable and helped get me squared away”
“Joseph and Jan did an amazing job helping with everything I needed! They were super friendly and patient, but most especially, they were competent and efficient! Thank you Jan!”
“I went into this store today to upgrade my cell phone and the man who helped me was extremely nice and knowledgeable. He even stayed late to help me set up my phone and make sure everything was working. He even helped me get a great deal on my new phone!”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
9:00 AM - 6:00 PM
1451 NE 69th Pl, Ankeny
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“Jamie is an absolute superstar! She has been more helpful than 10 other T-Mobile associates. And Hunter, the store manager, incredible customer service! These two managed to salvage my opinion of how T-Mobile does business. Thank you!”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“I am writing about my amazing experience at the T-Mobile store on 42nd Street in Des Moines. Although I am an intelligent older woman who has a background in many areas (ie music, art), technical issues are not my strong forte. I purchased a new phone and an iPad at T-Mobile over the last few days. I want to recommend a wonderful "Mobile Expert" at the 42nd Street store. How fortunate I was to be helped by John Eisenlauer! He helped me get set up on my new phone and iPad and also answered the many questions I had. He was truly an expert and was kind, generous and helpful with my confusion about technical issues. Thank you, John, for your attention to all of the details that I had trouble understanding. You were amazing and I am a very happy customer. - Judith”
“I typically dread going into the cell phone store bc whatever issue or question I have, it always seems to end up with me paying more money and not being satisfied. Well that streak ended recently when I went to the US Cellular store on valley west drive in West Des Moines. The gentleman that took care of me was named Wya Lukery. He was professional, courteous and most importantly he was efficient in handling my issue and resolving it quickly. I walked out with a new phone since I broke mine with no insurance and a case for $32 owned outright. I'm a prepaid customer so this wasn't with a new 2 yr contract. This was a huge discount and I'm so appreciative of him for helping me out. Make sure you ask for him next time you stop in
Jarad Wolfe”
“José and Co really came in clutch on helping me get my phone. Not only were they very approachable and friendly, they were good listeners and were able to give me advice i’d not yet known about with my new device. Great service from start to finish.”
“Abi was amazing. I came in needing a new phone and she did a wonderful job explaining my options. Abi made the process easy to understand and provided excellent service.”
“Our customer experience with representatives of this T-Mobile location has been outstanding. Most notably, Mathew Dudek was the associate we worked directly with. While everyone was friendly and helpful, Mathew spent a lot of time with us for our carrier switch of 5 lines to a business account and upgrades. He is very thorough and knowledgeable about T-Mobile services and his positive and upbeat demeanor made what could have been an exhausting process a pleasant experience in the end.”
“Just wanted to say thank you to the staff of Verizon (University Ave, and Jordan Creek) whom I worked with today to get my 93 old mother an updated 5G phone. Truly amazing, kind, helpful, professional - each and every one. Just when I thought good service was a thing of the past - I found an oasis of excellence in Verizon today (two stores and one person on phone). Thank you sincerely - your help and exemplary service is deeply appreciated!”
“Mesha I'm sorry if I got your name wrong was fantastic stayed past his scheduled time to complete my transaction T-Mobile customer service was horrible and the reason we spent 2hrs there happy to deal w him and this store again but hope I never deal w customer service again”
“Очень рад что пришел сюда. Здесь вы найдете отличных специалистов и отзывчивых людей. Nancy супер, помогла мне решить мою проблему.”
“Ok so I usually go to the 3rd party store cuz its closer to my home...but never again. I will drive to ankeny to get the amazing service. Ryan was very nice and followed up like he said he would. Lauren helped me connect my new phone fast. Lauren's knowledge helped me save money and time. Rec. Them and ankeny tmobile highly!”
“I have always had a good experience at the Southside T-Mobile store. The staff is knowledgeable, helpful, and very personable. I have always felt they were glad I came.”
“Excellent service, everyone was so helpful and friendly! The staff is knowledgeable and was able to answer all of my questions and even sorted out some previous account issues that hours on the phone with customer service could not. Switching phones has usually been a headache for me but this was relatively quick, and painless. Thank you so much!”
“I have brought my iPhone to this location twice in the last couple of weeks with issues. Lexi has been enormously helpful both times. Honestly, she’s been the most helpful customer service representative I’ve dealt with at any company in the last 12 months. Thank you for a wonderful experience.”
“I had originally went to an authorized reseller location. That location created so many problems on my Verizon account that it was hard to even know where to begin to get it straightened out. This location on Delaware was so unbelievably patient, worked tirelessly to get my account straightened out, and were equally as frustrated with my experience. Everyone from the store manager down showed so much results in getting my account situated, and I am so grateful for them finally getting all the pieces put back together! It may have taken multiple visits, but each visit they got me a little bit closer to where we needed to go! Thank you again for fixing someone else’s mistake!”
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“Rommell is absolutely the best. When we need assistance with our plan, new phones, equipment, general questions, etc. We have been going to Rommell for many years. He has always provided clear, accurate information, recommendations, and assistance. He is a big part of why we have remained loyal customers for many, many years.”