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“Dustin and his team help make the transition to DirecTV at our MDU smoother than I could have anticipated. They have also been helpful with our phone system and internet service. If you are interested in their services, give them a call, and I think you will be pleased.”
“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”
“Great, quick and easy service. Dylan was able to effectively transfer service to US Cellular and made sure I was on the best plan they offer. Keep up the good work sir!”
“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”
“Great place to come and get a new phone! The employees were great to help me and answer whatever questions I had! I would come back again and again for the great hospitality! Timothy was a great person to help me with my purchase!”
“Deshaun greeted us immediately and listened even as we got a little long winded on what we were looking for. Both my daughter and I got a new phone and he made sure we were each happy with the options we selected for our phones and accessories. Even after we made a choice and changed our minds, he was patient and explained the choices again. Deshaun was professional yet made the experience fun. I didn’t need to switch my phone along with my daughter but did because the option to speak with a human vs an automated service on an 800 # is worth a little extra a month. I will recommend his exemplary service to anyone who asks.”
“After being treated very rudely by the T-Mobile employee across the street and being told we couldn't setup phone service. I walked across the street to U.S. Cellular to see what they could do. As soon as walking in they greeted me. Selena assisted us with phone service setup. Not one time did Selena try to find a reason to not help us like the rude T-Mobile lady. She was kind and interested in assisting with getting my clients phone setup.
Thanks to Selena's kindness and professionalism my client now has phone service.
Great service and treatment! Recommend this place and Selena is a asset to this store!!”
“I know nothing about Dish and needed to help a family member with upgrading/replacing equipment. Although I didn't purchase anything from Satellite City, the staff I talked to were knowledgeable and helped get me squared away”
“Joseph and Jan did an amazing job helping with everything I needed! They were super friendly and patient, but most especially, they were competent and efficient! Thank you Jan!”
“Jonathan was very helpful and very knowledgeable in what he was doing. I will return to us cellular at this location so Jonathan can help me. The US Cellular location in Grimes, Iowa is one of the best ones I have been to and I will return there.”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
9:00 AM - 6:00 PM
1451 NE 69th Pl, Ankeny
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“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“I am writing about my amazing experience at the T-Mobile store on 42nd Street in Des Moines. Although I am an intelligent older woman who has a background in many areas (ie music, art), technical issues are not my strong forte. I purchased a new phone and an iPad at T-Mobile over the last few days. I want to recommend a wonderful "Mobile Expert" at the 42nd Street store. How fortunate I was to be helped by John Eisenlauer! He helped me get set up on my new phone and iPad and also answered the many questions I had. He was truly an expert and was kind, generous and helpful with my confusion about technical issues. Thank you, John, for your attention to all of the details that I had trouble understanding. You were amazing and I am a very happy customer. - Judith”
“The person who helped me was very knowledgeable and saw what my issue was; the VPN software T-Mobile installed caused a conflict that kept my phone from connecting to the internet. Took less than five minutes to fix.”
“José and Co really came in clutch on helping me get my phone. Not only were they very approachable and friendly, they were good listeners and were able to give me advice i’d not yet known about with my new device. Great service from start to finish.”
“Spencer made upgrading our Androids very easy. He listened to our needs and found the phones we wanted. Very knowledgeable!Though we live closer to Altoona we will keep going to this locale.”
“Our customer experience with representatives of this T-Mobile location has been outstanding. Most notably, Mathew Dudek was the associate we worked directly with. While everyone was friendly and helpful, Mathew spent a lot of time with us for our carrier switch of 5 lines to a business account and upgrades. He is very thorough and knowledgeable about T-Mobile services and his positive and upbeat demeanor made what could have been an exhausting process a pleasant experience in the end.”
“Just wanted to say thank you to the staff of Verizon (University Ave, and Jordan Creek) whom I worked with today to get my 93 old mother an updated 5G phone. Truly amazing, kind, helpful, professional - each and every one. Just when I thought good service was a thing of the past - I found an oasis of excellence in Verizon today (two stores and one person on phone). Thank you sincerely - your help and exemplary service is deeply appreciated!”
“Hannah was fantastic to work with. My husband and I had our internet connection from another provider cut due to construction and it wasn't able to be restored for 3-6 months. Not an option for us because we both work from home. Hannah to the rescue! Not only was she extraordinarily kind and empathetic to our situation, she got us set up with a new US Cellular internet connection within an hour of contacting her. She was working on setting us up before we even made it through the door. The connection has worked great so far, and I definitely plan to return to Hannah when it's time for a new phone.”
“Mesha I'm sorry if I got your name wrong was fantastic stayed past his scheduled time to complete my transaction T-Mobile customer service was horrible and the reason we spent 2hrs there happy to deal w him and this store again but hope I never deal w customer service again”
“Очень рад что пришел сюда. Здесь вы найдете отличных специалистов и отзывчивых людей. Nancy супер, помогла мне решить мою проблему.”
“Ok so I usually go to the 3rd party store cuz its closer to my home...but never again. I will drive to ankeny to get the amazing service. Ryan was very nice and followed up like he said he would. Lauren helped me connect my new phone fast. Lauren's knowledge helped me save money and time. Rec. Them and ankeny tmobile highly!”
“I have always had a good experience at the Southside T-Mobile store. The staff is knowledgeable, helpful, and very personable. I have always felt they were glad I came.”
“Excellent service, everyone was so helpful and friendly! The staff is knowledgeable and was able to answer all of my questions and even sorted out some previous account issues that hours on the phone with customer service could not. Switching phones has usually been a headache for me but this was relatively quick, and painless. Thank you so much!”
“I have brought my iPhone to this location twice in the last couple of weeks with issues. Lexi has been enormously helpful both times. Honestly, she’s been the most helpful customer service representative I’ve dealt with at any company in the last 12 months. Thank you for a wonderful experience.”
“I had originally went to an authorized reseller location. That location created so many problems on my Verizon account that it was hard to even know where to begin to get it straightened out. This location on Delaware was so unbelievably patient, worked tirelessly to get my account straightened out, and were equally as frustrated with my experience. Everyone from the store manager down showed so much results in getting my account situated, and I am so grateful for them finally getting all the pieces put back together! It may have taken multiple visits, but each visit they got me a little bit closer to where we needed to go! Thank you again for fixing someone else’s mistake!”
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“Rommell is absolutely the best. When we need assistance with our plan, new phones, equipment, general questions, etc. We have been going to Rommell for many years. He has always provided clear, accurate information, recommendations, and assistance. He is a big part of why we have remained loyal customers for many, many years.”