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8AM - 6:30PM
2815 100th St, Urbandale
Mailbox Centers
“Always friendly and helpful! But last night they went above normal great customer service. I made it to the store a few min after close and even though I said I would come back, they re-opened and started system to give me a receipt for my drop off package! Thank you!”
“By far my favorite UPS store in the area!!! Every time I’ve been in the people are so patient and kind and if able, seem to always be trying to help as many people at once because they know everyone’s trying to get in and out as quick as possible.”
“The gentleman with the beard and long hair was friendly and very helpful, he helped me fit my package into the right box, he cut the box down to size. Great Customer Service.”
“I loved! They had everything one looks for Honduran! The name of the grocery store definitely suits them. This place has everything. From churros, breads, pastillas, cheeses, frescoes and even shirts and other things!”
“The customer service here is amazing. If anybody complains about the customer service, I would think that that’s a problem with the customer. I have never had anything but the best service and experience using this UPS Store. Thank you!”
“I really like the Johnston post office. That staff consistently makes an effort to be pleasant and keep the lines moving. It is certainly a busy place with passport service, but I dont have to schedule an extra half hour to mail a package like some locations.”
8:00 AM - 6:30 PM
2609 Dixon St, Des Moines
Mailbox Centers
“It's conveniently located near my residence. It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working. I've been receiving my mail and packages at this store for close to 20 years. Rick on the staff there has always looked after my needs and tried to help me with any Issues I might have. He would be might go to person if I had an issue, It's a small business and the owners are primarily at their Ankeny store, so they are not usually available. Like most service oriented businesses they've gone through lots of staff, Rick has remained a constant. Having said that all the staff I have dealt with have by-and-large have done there best to try and help me in any way that they can. They offer me what I need a place to receive and send packages from and hold my mail.”
“Extremely busy and I had a complicated situation. Was Extremely pleased with service and patience extended.
This location always provides great customer service however today was top notch.”
“Splendid service, overall. I say this as someone who’s used this place many times over the past ten years— for everything from copying to mailing to packaging to faxing overseas. Never a problem. The UPS store is an invaluable local resource.”
“People come to Google maps when they have one bad experience to leave 1 star cause they are upset. If you go here regularly, it's not bad.
Employees are nice. Occasionally there's a long line”
“Tabitha is perhaps the kindest postal employee we’ve ever encountered. There was an issue with our mailbox key and packages were getting lost. She went out of her way to track down all of our stuff and sorted our issues with a smile. Thank you Tabitha!!”
8AM - 6:30PM
2310 SE Delaware Ave G, Ankeny
Mailbox Centers
“Absolutely A Service Sucess Story of Exceeding Customer Expectations! Details oriented! Fast Service! Brought in extra help on Sunday to meet my needs! A Text book example of service that transcends any business !!!”
“I frequent this store because it’s close to my house. The ladies that work there are always friendly and helpful to me. I’ve had to print some things and ship some packages. I don’t mind the $2 tape fee when I forget to tape my package, it’s cheaper than driving home to tape it myself. I’ve seen a few crazy people come into their store and I have to say they handle them pretty well despite their bad reviews.”
8AM - 5:30PM
1165 2nd Ave, Des Moines
Mailbox Centers
“Every time I have visited this USPS location, I have only been treated with respect. The staff is always friendly and helpful. The letters and packages I’ve mailed from this location have always reached the destination by the time given on the receipt. I haven't run into many long lines either. I’m usually in and out in less than 10-15 minutes except, of course the holidays. I appreciate the thankless jobs the postal workers do especially with the cuts and longer hours. The USPS company may not be around much longer with all the technology but I hope it doesn't happen. There's nothing better than receiving a card or package from someone you care about.”
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“The person who helped me went above and beyond. I needed extra packing material to send back shoes and she was an incredible help! I haven’t ever been treated so well or had such great service at a UPS store. Thank you!!”