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“Rommell is absolutely the best. When we need assistance with our plan, new phones, equipment, general questions, etc. We have been going to Rommell for many years. He has always provided clear, accurate information, recommendations, and assistance. He is a big part of why we have remained loyal customers for many, many years.”
“Steve was awesome. Steve did all the hard stuff, and let me just point and grunt “me want orange phone” and the Steve magically got me an orange phone, and the set everything up, transferred everything, and helped us set up another phone for a child (ours, not a random one.) all in all, Steve is awesome”
“This company was a pleasure to work with.
They are extremely knowledgeable and were able to fix our problem quickly and efficiently. We highly recommend Team UltraVue!”
“I went into this store today to upgrade my cell phone and the man who helped me was extremely nice and knowledgeable. He even stayed late to help me set up my phone and make sure everything was working. He even helped me get a great deal on my new phone!”
“Devon was extremely helpful and very knowledgeable. We encountered a lot of hiccups with the system and it took a long time to fix, but Devon handled everything beautifully and was so kind, courteous, and respectful along the way. We bounced so many numbers at him trying to figure out costs including suddenly adding another person into the plan, and he was extremely adaptable and efficient. He made the process as smooth as he could given the circumstances and overall provided a level of service that I haven’t experienced in a long time, especially at a place like a phone store. I sincerely hope he gets some sort of recognition for being professional, personable, adaptable, and an expert in his field.”
“Great store, great employees who take the time to explain anything you need explained and help you make the best decisions that are right for you! Trent is great!”
“Just wanted to say thank you to the staff of Verizon (University Ave, and Jordan Creek) whom I worked with today to get my 93 old mother an updated 5G phone. Truly amazing, kind, helpful, professional - each and every one. Just when I thought good service was a thing of the past - I found an oasis of excellence in Verizon today (two stores and one person on phone). Thank you sincerely - your help and exemplary service is deeply appreciated!”
“I typically dread going into the cell phone store bc whatever issue or question I have, it always seems to end up with me paying more money and not being satisfied. Well that streak ended recently when I went to the US Cellular store on valley west drive in West Des Moines. The gentleman that took care of me was named Wya Lukery. He was professional, courteous and most importantly he was efficient in handling my issue and resolving it quickly. I walked out with a new phone since I broke mine with no insurance and a case for $32 owned outright. I'm a prepaid customer so this wasn't with a new 2 yr contract. This was a huge discount and I'm so appreciative of him for helping me out. Make sure you ask for him next time you stop in
Jarad Wolfe”
“Jamie is an absolute superstar! She has been more helpful than 10 other T-Mobile associates. And Hunter, the store manager, incredible customer service! These two managed to salvage my opinion of how T-Mobile does business. Thank you!”
“Abi was amazing. I came in needing a new phone and she did a wonderful job explaining my options. Abi made the process easy to understand and provided excellent service.”
“Rocked it!
Had an emergency sim card issue... only five minutes before they closed. Paul was awesome. Didn't make us feel like a bother. Paul fixed my phone in no time at all. Travesty averted! Can't recommend they & Paul enough!!! Thanks”
“Fabulous experience here. Friendly and timely customer service. I got my phone taken care of without any hassle. Not all the stores are the same! Definitely recommend”
“Rylie was such a help and same with Dakota. Both were very friendly and supportive with choosing what I needed and the plan they helped me obtain was everything and more. I’ll 1,000,000,000% be coming back”
“I spoke with one of your technicians Deja she was very helpful very knowledgeable of her job assisted me with things that I needed for cable and internet provided me with the right information guided me to the right people I really appreciate her”
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“Alexa was by far the most knowledgeable employee at any retail business I have seen in a long time ! She really knew her stuff and was great at troubleshooting & good attitude! We had a complicated transaction and she rocked it !!! Give her a raise ! I wish I could have tipped her !!!”