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“Best Verizon store in the area. Shaun was incredibly helpful, personable, and patient with all our questions. He made the process smooth, saved us money, and treated us with genuine respect. Highly recommend!”
“Fast, knowledgeable, friendly service. I had an excellent experience at Zagg Annapolis, thanks to Cassendra! She took care of my screen protector warranty exchange quickly and professionally. Her customer service was outstanding—she was friendly, knowledgeable, and made the whole process hassle-free. I truly appreciate how smoothly everything went. Thank you, Cassendra, for your fantastic service!”
“Mike made it very easy for me to switch phones, which is a task I really don't enjoy. Very friendly, answered my questions beforehand, and they accommodate walk-ins. Thank you!”
“Laylaa was very professional and helpful in helping me get my new phone. She listened to what I wanted and didn't push me to get what I didn't want. She also saw that I'd been having a hard day and extended a kindness that was above and beyond. Thank you!”
“Was in today and worked with 2 amazing young ladies. They put up with me and my mom all day changing over our phone plan and transferring and restoring and we’re just absolutely funny and real. Their professional graces were tops! They were informative and walked us through everything step by step. Will definitely be using this location for all of our needs. Kelsey and Tamia- Thank you for everything!”
“We worked with Edgar at the Annapolis Mall location over two days and he was excellent! He helped upgrade phones for our entire family! We 100% got 5 star service!”
“I received excellent customer service from Tamia at T mobile on my past 2 visits. I observed her helping multiple people while making each customer feel important. She went above and beyond to help a customer remove a charge for a lost smart watch and helped me organize my new phone so it would be more efficient.”
“I wanted to take a moment to highlight the service provided by Marquis and TJ on Saturday, July 12, 2025. My friend locked her keys in her vehicle, while waiting on AAA she opted to check her phone upgrade status. I didn’t personally utilize the services from Verizon, however, I was still met with amazing customer service. Both gentlemen were courteous, helpful, and sent above and beyond, which unfortunately is a rarity nowadays. Thank you, much success gentlemen!”
“I want to commend the Verizon representative Bakari I spoke with. Even though my issue couldn’t be resolved due to company limitations, he made every effort to help. He was patient, professional, and clearly did everything in his power to find a solution. It’s rare to come across someone who genuinely tries, especially when the situation is out of their control. I appreciate his effort and want to make sure it doesn’t go unnoticed.”
“Very kind and personable employees. I went into just get my screen fixed and as an added bonus they cleaned out my charging port. Now my phone has a working screen and doest’t give me anymore issues when charging. I would recommend them to anyone who wants a speedy and simple phone fix.”
“Kirk Cable, our AT and T expert, was very helpful, knowledgeable, patient and got our issue resolved. I would go back to him with any subsequent issues due to his level of expertise and ability to identify a solution. Thanks Kirk!”
“I had an amazing experience all thanks to the help of Asia. She solved all my problems quickly and was able to find me a really good deal for my plan. Thank you!”
“Samanthia was incredible. Helped save me money on my bill - switching from consumer cellular. Patient, customer service was top notch. Highly recommend. Never have I had such swift and efficient support - thank you!”
“Outstanding customer service all the way around!!!!! This is why I love T-Mobile. Always such happy and amazing people working here. Thank you so much for being phenomenal.”
“Good service. They stayed late to help us. Although we couldnt port in all 4 lines and get 4 free phones which is what it says on the commercial. I ported 4 lines to port in and only got credit for 2.”
“Absolutely love this location! The staff was very friendly. The store is very organized and clean. I even had a great experience at the Starbucks inside. They were very patient. This is my favorite Target to visit!”
“Nya is amazing! I went in to upgrade my FIOS equipment and she immediately provided assistance. Unfortunately, I neglected to switch to a new router and so back to the store. Nya again came to the rescue finding my needed router at a nearby store since they were out of them. Her customer-centric, can do attitude is refreshing and resulted in a successful technological upgrade.”
“I like this Target, their location, availability of parking, and wide selection. What I don't like is the checkout wait. We were there a few days ago and the line was so long, we put our merch back and left the store.”
10AM - 5PM
2476 Solomons Island Rd, Annapolis
Mobile Phones
“I typically dread going to Verizon stores but I had the BEST experience at this store w/ the team member Juan. He was incredibly informative, talked through all the different plans and pricing with me, and even lowered my plan by taking off things I didn’t use. Will definitely come back & recommend this store because of his incredible customer service.”
“The people in this place are super friendly, they make you feel like you are in your living room. I was able to see and hear while waiting for my daughter to change her cell phone to the young man (Dejon) who was so friendly to her, helping her with everything she needed. But I could also see that the other people were very kind to the people they served. I loved coming here. I will return with pleasure.”
“Though they are bad in curbside pickup and they cancel it if you go there around 7pm (NOT AFTER 7) they put you on hold and cancel your curbside pickup. But I like what I buy from there.”
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“Divine and Kyle both went way above expectations, when it came to our experience. They were both very professional, friendly and helpful. We've been with AT&T for probably 15 years and this was the best experience we've had in purchasing and upgrading.”