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Open 24 hours
6021 University Blvd Suite 340, Ellicott City
Banks
“Eyrus Fantan was extremely helpful and so kind to me, she assisted me with my issues with my account and guided me within what to do. She also took time out of her own schedule to help me; which she could have been doing something else. I greatly appreciate you Eyrus and she gets 5 stars from me!”
“Darian was great!! I highly recommend opening an account with her. She was very hospitable and knowledgeable. I appreciate her approach with young adults opening any account for the first time. You can tell she genuinely wants her clients to use their account(s) efficiently. I’m grateful for how patient she was, too.
I look forward to working with her when I switch over. I will be recommending family and friends to her, as well.”
9AM - 3:30PM
10060 Baltimore National Pike G110, Ellicott City
Banks
“Eastern Savings Bank - Ellicott City Branch"Where everybody knows your name." (from Cheers)I have been going to this branch since it opened over 25 years ago. The branch manager has been there since the beginning and she and her staff are always very friendly and helpful. In all that time we have never had a problem with the bank. In fact, they watch out for you. In one case, I goofed with a transfer between accounts causing a possible significant overdraft situation and the manager called me to make me aware and helped me correct the problem immediately. Recently they made me aware of a special interest for CD's where I was able to consolidate a few smaller accounts into one at a much better rate. These were IRA CD's that had different expiration dates. Knowing that once I'm gone, these IRA's would have to be split and dispersed individually to the heirs made this a good reason for combining them. The penalties incurred would be quickly recovered with the new interest rate earned.My hope is that nothing changes. Oh! And if you are tired of lines and have difficulty getting an appointment, this is where you should do your banking.- BR, Ellicott City, MD”
“I want to acknowledge Joseph at the Bethany Lane Branch. There was a problem with my direct deposit this morning - apparently it was a M&T problem. Joseph called me twice to follow up on my account. I really wasn’t expecting any follow up, so he impressed me with his service. Thank you!”
“staff is very friendly always very helpful . new lady on the teller line very friendly and i like her customer service ,she great me from the door and she direct me to right direction .”
“I had the misfortune of my Debit card being compromised. The security team did a great job making me aware of the breach and shut down my card before I experienced any losses. I was advised I could go to a Tower Branch to get a new Debt card issued. I stopped by the Ellicott City branch on my way to work where I was promptly greeted by Reena, the branch assistant manager, and was quickly issued a new card after providing proper identification. My entire visit was less than 10 minutes in length and I was on my way. What a GREAT member experience, Reena was professional, friendly, and empathetic to my situation. Thank you!
- Blair”
“I have consistently had Great customer services from Sandy Spring Bank. Where else can you call and get an employee working from the local bank to answer all of your questions? I highly recommend this bank.”
9AM - 4PM
11125 Resort Road, Ellicott City
Banks
“Ms Yanqi Zhou was so helpful when i open a checking account for the first time. I made an appointment and was accommodated well on time by Ms. Yanqi. She explained everything so well and guide me through all the process of online banking. Thank you.”
“I had to stop to ask a question. Even though it isn't my account ... its mom & dad's & I took over the bills when we lost mom ... my name has been on their accounts for decades, they've gone out of their way to help me just like if I had a billion dollar account with them.”
Open 24 hours
9080 Baltimore National Pike, Ellicott City
Banks
9:30 AM - 4:00 PM
9230 BALTIMORE NATIONAL PIKE , ELLICOTT CITY
Banks
“So I just opened an account online and I finally had to break down and go inside the bank and speak to someone. parking was okay. The wait time to sit down and speak with someone was less than five minutes. They actually had enough employees working on this Saturday morning to get people in and out which was a plus. Let me tell you a secret... I hate the bank and I try to avoid it at all costs. LOL.. I am so glad it's 2019 and things are done online and through other electronic devices. While here I got everything accomplished in less than ten minutes. My bank rep was very knowledgable and knew how to accommodate all of my grievances. Hopefully everything will be great and I don't have to go to the bank until next year. I figured I would get a bank account across the U.S since I travel a lot. My poor little credit unions only have five Maryland locations. I know for a fact that Wells Fargo is better than Bank of America.”
“I come to this branch and see Heather Cadwell to help with my finances. She is very knowledgeable and I appreciate her expertise whenever I need her assistance. I highly recommend this location.”
“Google maps had the wrong hours, when I got there, the bank was already closed. Ms. Davis, the manager helped me do what I needed using the drop box. I've been their customer for 3 years, and I have only good things to say about this bank”
“I’ve been using their business banking services for years, and the experience has been excellent. The branch staff is always professional, helpful, and very knowledgeable. They make business banking simple and smooth for me, it’s always a pleasure working with them.”
“I always appreciate the personalized service and friendly conversation when I visit Fulton and Anna Mae. She stays engaged with my banking success and always remembers to show interest in my family’s success as well.”
“I had a great experience working with Sadiq Ali Syed. He assisted me in opening my new credit card. He is very professional, patient, and extremely knowledgeable throughout the entire process. He took the time to clearly explain all the details, including the benefits, terms, and any important conditions, which made me feel confident in my decision.
What stood out the most was his willingness to answer all my questions without rushing and friendly and approachable attitude.I truly appreciate his excellent customer service and I would highly recommend Mr. Sadiq Ali to anyone who looking for a good assistance with banking services.”
“(Translated by Google) My experiences at this branch is exceptional because thier professional attitudes toward customers. One person can save or ruin a business. Customers are left and right guests. If this one thing is thoroughly acknowledged, there will be great progress in service improvement. I pray that the Korean community will continue to be recognized as a good bank.(Original)My experiences at this branch is exceptional because thier professional attitudes toward customers. 한 사람이 비즈니스를 살릴수도 있고 망칠수도 있다. 손님은 좌우간 손님이다. 이것 하나만 철저히 인정하면, 서비스 향상에 크게 진전이 있을것이다. 한인 커뮤니티에서 앞으로도 좋은 은행으로 인정되길 기도한다.”
“I went in today to open a new business account and had a wonderful experience. Apryl and Stephanie were both extremely helpful and so kind and easy to talk to. The gentleman Anthony in the lobby was also extremely nice and accommodating. 10/10 recommend this branch for all your banking needs!”
Open 24 hours
9230 Baltimore National Pike, Ellicott City
Banks
“Ishy and her team helped our family with a banking issue and they were wonderful. The problems they solve on a daily basis for our community is truly needed in these times. They are incredibly patient, calm and friendly.”
9:00 AM - 5:00 PM
9150 Baltimore National Pike, Ellicott City
Banks
“Came in to deposit and I was greeted by a gentleman. The teller( Mr. Rabia) was phenomenal. He was very knowledgeable, and answered all of my questions. Going forward this will be my go to branch :) !”
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“Shawn Douglas is always a pleasure to work with. His knowledge sits above most and whenever there is a hiccup, he knows the way to get the deal back on track ??”