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“I visit this location to renew my passport. Melanie and Laylla were very nice and profession. Layla take care of my picture and explain how to fill up the form. Thanks both for the help.”
“Great Service every time. Never had an issue here and the staff are very polite and always have great attitudes! I never mind making the 15min drive from Lanham to come here when I need to send a package because they always get it right unlike at other locations!”
“I want to extend my heartfelt thanks to Kay for her incredible patience and kindness. Being new to a specific mail procedure, I arrived at the office with a stack of envelopes and a lot of questions. Kay took the time to guide me step-by-step, ensuring I understood how to fill them out correctly. Her pleasant demeanor, great conversational skills, and willingness to go above and beyond truly made my experience exceptional. I couldn't have asked for a better person to assist me—thank you, Kay!”
“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”
“The post office on Gallatin street is walking distance from my house but I will gladly drive to this location instead from now on. I have only gone twice but the service was sooooo much better at this location. Not only do they greet you with a hello, they are very helpful.”
“Isiaq is the best!! Very patient, kind, resourceful always.
He seriously deserves a promotion, his customer service keeps me coming back to this location”
“This USPS location is decent compared to others in the Hyattsville area, though not quite as good as the other ones in Bowie or Crofton. If I could, I’d give 10 stars to the Indian-looking lady who works here — she’s amazing! Always knowledgeable, courteous, and very polite.”
“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
“While I very much like the USPS employee that is typically at the window. She's extremely friendly and helpful. I have a major complaint with the fact that regardless of which Saturday I go, the door is never unlocked despite both the door and website displaying these supposed PO Box Access hours of 10AM - 2PM. I arrived at 1155 this morning and the same foolishness. Its extremely frustrating and it's professonial. Do beeter USPS!”
“I love coming here. The employees are always professional, helpful and friendly! I actually have two post offices closer to me than this one, but I'll always come here.”
“Overall, the staff has always been friendly and cooperative. I have lived in Clinton for 20+ years and have never had a bad experience there. The one exception is sometimes there is a very long line - some days are busier than others!”
9 - 11:30AM
5471 Southern Maryland Blvd, Lothian
Post Offices
“I give 5 stars! The staff really works hard there to make sure your mail is safe and delivered.So all the negative comments on here is not true. I've been dealing with this post office for over 20 years. Give them a break!!!! Especially in a time like this...Anyway be safe and be well EVERYONE!PEACE, LOVE & HAPPINESS...GOD BLESS EVERYONE!!!!”
“Great and quick service. Almost never has a line. All the staff are hard working and friendly. Seems like all the bad reviews are from 3-5 years ago so Im assuming the staff was terrible back then.”
“My name is jing. And I am a neighborhood with 3 min driving distance. Today I came in at the very last minute today, and Clerk Stinson (S-T-I-N-S-O-N) at this USPS location was incredibly helpful. She reacted quickly, helped me pack everything properly, and handled everything with impressive efficiency. I’m truly grateful for her assistance, and I sincerely apologize for coming in so close to closing time. Thank you, Stinson!”
“The best postal service. The lady who provided me service was gracious, deliberate and professional. It can be tough serving the general public; however, I have come to respect and appreciate her efforts over the years.”
“We came here for a money order and the young woman that was working the counter had it ready for us super fast, tucked away in a little envelope. She was patiently helping an older woman pack her box when I came in who was struggling with getting the most bang for her buck out of a prepaid mailer. I think she might have been the only person working, they're probably super understaffed. She was on her stuff and got me in and out of there quick before going back to helping pack the box. It's a really small post office tho so have patience if you roll in there over lunch time or something, if it gets busy they probably don't have a lot of bandwidth.”
“Dropped off our wedding invitations here and had a good experience. The postal worker confirmed we had the right stamps and got them mailed quickly, even after dealing with a difficult customer right before us. Appreciated their professionalism and help!”
9AM - 2:30PM
4806 St Barnabas Rd, Temple Hills
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“This review is for Walter’s consistent excellent service. We visited today again and he made sure we had everything we needed and were treated with warmth and care.”
“I went Saturday morning. There was a long line. Sharon was apologetic for the long wait and was very friendly. Her energy was radiant and calming. Phenomenal service. People like her make the world a better place.”
“Friendly staff and helpful but DO NOT USE THE AUTOMATED SERVICE! Worst helpline I've experienced, call this number for the office instead:
301-464-8693”
“It was my first time visiting this post office. I was very skeptical initially because of the bad reviews but I desperately needed a package shipped and this post office was the closet to me at the time. I met Vincent and he was very helpful to me and I also met Louise and she was one of the nicest most pleasant person I have ever met. I was very pleased with the customer service.”
6:30AM - 4PM
6511 Baltimore Ave, Hyattsville
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“This is the best post office I've been to. The regular woman who works there is great. I'm pissed today because my package was refused due to using FedEx packaging. I mean, really, who cares, so I had to cover up everything fedex and them take it back. Never have this problem with the regular person, but always with new people. 2 more things: 1) this location has always closed at 5, not 5:30 and 2) this place is a mess because of the nasty people that go in there and throw their trash everywhere but the trash can. I see strips pulled off of letters on the floor, boxes left etc etc and it's no one but these trashy customers who would never just toss their trash on there own floor. Or would they. How about we police ourselves”