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“Staff was amazing! I loved my interaction with all the employees there. Very friendly and knowledgeable of the nail services. Super helpful and always smiling! Its my 2nd time at this post office and I'll forever keep coming back. Clearly the government can do better with updating the building and facility. The people is what makes this post office a safe and inviting place!”
“I visit this location to renew my passport. Melanie and Laylla were very nice and profession. Layla take care of my picture and explain how to fill up the form. Thanks both for the help.”
8:30AM - 5PM
6270 Kenilworth Avenue, Riverdale Park
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“Great Service every time. Never had an issue here and the staff are very polite and always have great attitudes! I never mind making the 15min drive from Lanham to come here when I need to send a package because they always get it right unlike at other locations!”
3:30 - 5PM 9AM - 2PM
6525 Belcrest Rd Lbby 180, Hyattsville
Post Offices
“I want to extend my heartfelt thanks to Kay for her incredible patience and kindness. Being new to a specific mail procedure, I arrived at the office with a stack of envelopes and a lot of questions. Kay took the time to guide me step-by-step, ensuring I understood how to fill them out correctly. Her pleasant demeanor, great conversational skills, and willingness to go above and beyond truly made my experience exceptional. I couldn't have asked for a better person to assist me—thank you, Kay!”
“This Post Office has the most courteous, professional, knowledgeable and all out Epic Postal Team Staff in the state of Maryland. I deliberately, both purchased my P.O.Box and gladly drive out of my community/town to this post office. The excellent service is worth every mile driven to and from this Postal Facility. Thank you Bowie, Pointer Ridge Postal Team for your excellent Customer Care and Excellent Customer Service.???”
“Listen, I drive from Bowie Maryland because the South Bowie Post Office, the staff is simple horrible, they also has lost my mail including CHECKS several times, had to once write a letter from a lawyer about this. That post office needs to be audited and change the way they train their staff.
I drive all the way from souther Bowie to go to this post office.
The staff here is the best!”
“Isiaq is the best!! Very patient, kind, resourceful always.
He seriously deserves a promotion, his customer service keeps me coming back to this location”
“Friendly service! What a relief to find a postal employee who doesn’t seem to hate you the minute you walk through the door. It’s worth the extra distance to use this post office instead of the Hyattsville one”
“The lady who works the passport counter is extremely friendly. She helped sending off the renewal request with a smile. Very pleasant experience. Thank you for being you and making our day.”
9AM - 1:30PM 2:30 - 5PM
13030 9th St, Bowie
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“While I very much like the USPS employee that is typically at the window. She's extremely friendly and helpful. I have a major complaint with the fact that regardless of which Saturday I go, the door is never unlocked despite both the door and website displaying these supposed PO Box Access hours of 10AM - 2PM. I arrived at 1155 this morning and the same foolishness. Its extremely frustrating and it's professonial. Do beeter USPS!”
“Staff is friendly and they try to get customers in and out.
It would be nice if they repair the 24 hour drop off barrel. It has been broken for a couple months”
9AM - 1PM 2:15 - 5PM
3843 Pennsylvania Ave. SE, Washington
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“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
9AM - 4:30PM
5471 Southern Maryland Blvd, Lothian
Post Offices
“I give 5 stars! The staff really works hard there to make sure your mail is safe and delivered.So all the negative comments on here is not true. I've been dealing with this post office for over 20 years. Give them a break!!!! Especially in a time like this...Anyway be safe and be well EVERYONE!PEACE, LOVE & HAPPINESS...GOD BLESS EVERYONE!!!!”
“I had a wonderful experience at the U.S. Post Office in Suitland, MD, when I went to pick up the keys for our new post office box. The staff were friendly, professional, helpful, and made the entire process easy and pleasant. It’s refreshing to receive such great customer service. Thank you to the team for making this experience a positive one!”
“This is my neighborhood post office and I have had such great service every time I’ve come in. Today it was even more pleasant as I was greeted with a warm friendly face. Thank you Tammy for the amazing customer service.”
“Pleasantly surprised by how easy the passport process was. The staff members were nice and the woman operating the passport services was incredibly kind and professional.”
“Great service! Greeted with warmth and given the correct information and guidance I needed. Very fast! Didn't have to wait in line long. Two people working the counter at this time. Wonderful.”
“I have loved my experiences at.this post office. The lines are short and move quickly and the staff is always so friendly and give great advice. Highly recommend!”
“The Postal Service Clerk was very helpful by providing me with Express packaging options. She also explained by signing up to track the delivery, I would be informed what stage of delivery the package was at. She was right. I was impressed in the effectiveness of the app. More importantly, I was impressed with the US Postal Service. I paid for the fastest service, and the package arrived in less than 24 hours. Note, the package went to another state. From beginning to the end delivery, thank you. Great job.”
“Fast friendly service from the staff. It's the only PO I visit in this area. It is a small facility so it can get crowded quickly. There's a larger facility nearby.”
“My name is jing. And I am a neighborhood with 3 min driving distance. Today I came in at the very last minute today, and Clerk Stinson (S-T-I-N-S-O-N) at this USPS location was incredibly helpful. She reacted quickly, helped me pack everything properly, and handled everything with impressive efficiency. I’m truly grateful for her assistance, and I sincerely apologize for coming in so close to closing time. Thank you, Stinson!”
“We came here for a money order and the young woman that was working the counter had it ready for us super fast, tucked away in a little envelope. She was patiently helping an older woman pack her box when I came in who was struggling with getting the most bang for her buck out of a prepaid mailer. I think she might have been the only person working, they're probably super understaffed. She was on her stuff and got me in and out of there quick before going back to helping pack the box. It's a really small post office tho so have patience if you roll in there over lunch time or something, if it gets busy they probably don't have a lot of bandwidth.”
“This review is for Walter’s consistent excellent service. We visited today again and he made sure we had everything we needed and were treated with warmth and care.”
“I often see negative comments on Nextdoor about this post office, but I have never had a problem with them, and I have used them plenty of times for certified mail, mailing packages, and mailing Christmas and Lunar New Year cards. Very rarely are the lines long when I go, except at Christmas. When there are lines, they move at a reasonable pace. The staff have always been courteous and professional to me. I wanted to share my experiences here, as I think it's complainers who are more inclined to post reviews. It just really bugs me that the staff are being trashed; they deserve better.”
“It was my first time visiting this post office. I was very skeptical initially because of the bad reviews but I desperately needed a package shipped and this post office was the closet to me at the time. I met Vincent and he was very helpful to me and I also met Louise and she was one of the nicest most pleasant person I have ever met. I was very pleased with the customer service.”
“Dropped off our wedding invitations here and had a good experience. The postal worker confirmed we had the right stamps and got them mailed quickly, even after dealing with a difficult customer right before us. Appreciated their professionalism and help!”
“I went Saturday morning. There was a long line. Sharon was apologetic for the long wait and was very friendly. Her energy was radiant and calming. Phenomenal service. People like her make the world a better place.”
6:30AM - 4PM
6511 Baltimore Ave, Hyattsville
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“This is the best post office I've been to. The regular woman who works there is great. I'm pissed today because my package was refused due to using FedEx packaging. I mean, really, who cares, so I had to cover up everything fedex and them take it back. Never have this problem with the regular person, but always with new people. 2 more things: 1) this location has always closed at 5, not 5:30 and 2) this place is a mess because of the nasty people that go in there and throw their trash everywhere but the trash can. I see strips pulled off of letters on the floor, boxes left etc etc and it's no one but these trashy customers who would never just toss their trash on there own floor. Or would they. How about we police ourselves”