{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Long wait, good service. The clients waited patiently and had a look of satisfaction walking out the door. The store was uncluttered, spacious and noise free. The salesperson was talking freely to the customers when they entered the store and he did not forget their placement (who was first, second, etc.). I waited from 6 PM to 7 PM (everyone waited patiently). It's my belief that the salesperson set the tone. He was calm, friendly and personable. It was a good vibe.”
“Well informed and friendly service. Answered all questions and provided us with the necessary help so we were all set when leaving. Couldn’t have been easier or better. Highly recommend!”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“I had the most wonderful experience at this location. I was working with King, who was so extremely helpful and personable. At various times throughout my new phone purchase, the store got super busy and King handled what could have been very an overwhelming situation, seamlessly. I have been to other Verizon locations in other areas/states and I can genuinely say that this was the most pleasant experience that I have ever had getting/setting up a new phone. King really seems to be a genuinely wonderful person and is exactly who should be in a customer facing role like this. 10/10 would recommend this location and I will absolutely be returning for any future phone service needs.”
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“I have been a loyal Tmobil customer since I bought my first cell phone. Always pleased with the products I have purchased. Today I went in to purchase a new phone & the customer service at this location is EXCEPTIONAL. Katherine ( Katie ) was extremely personable professional & knowledgeable. Impressive 5 star service. I am so happy with the products I purchased by most of all with Katie's customer service ! So kind patient & answered all of my questions / concerns regarding Tmobil products & service. She spent time with me and also let me know about a new product being offered which I immediately purchased. New phone. New tablet and a life long customer of Tmobil who just wants to let you know how much I truly enjoyed shopping there. Kudos to Katie and I thank you so much for the time you spent assuring me of all the information I needed for purchasing a new phone / tablet. Warmest of regards & a sincere THANK YOU.
Marc J. Robson”
“Ledi and Nate solved an issue that 4 hour of customer service couldn't.
Best T mobile store in the greater Boston area.
Hands down.
I highly recommend ? ?”
“Customer service was great! Friendly staff my mother needed a new phone and didn't want another iPhone she ended up getting the new Motorola mobile phone she happy with it! They T-mobile guy help set everything up and would recommend coming here!”
“Leisha and Brian were absolutely outstanding. Leisha went above and beyond to help me reactivate a new phone after I had accidentally broke my original one. She was patient, informative, hospitable and helpful beyond expectation. I will definitely be coming back for service at this location for future service. Thank you both for helping! :)”
“Chris and Julio provided a phenomenal service as a courtesy even though my phones were purchased online they went out of their way to address my issues. Will be back here for future Verizon needs”
7:45AM - 4PM
136 Access Rd, Norwood
Internet Service Providers
“The people at Norwood Light & Broadband are very helpful. They helped me schedule the electric and cable installation for my new apartment. I would highly recommend it!!”
“I went to T mobile on Wednesday Nov 13 2024 at 5 it was a cold afternoon and I met kwame at T mobile and he took his time and services my me and my aunt. I like how he was personable explained all of the plans and talked to my aunt about trying a new plan do you know how hard it is to get Selene over 50 to change their mind. I left there a happy customer I’ll be back thank you”
“The entire staff at this store is nothing short of amazing! They all were extremely kind, helpful, knowledgeable, patient, and professional. Gardy(the store manager) personally assisted me and two other customers at the same time and I was not bothered by it one bit. He showed the same amount of attention to each of us. Multitasking and active listening are definitely skill sets of his! He addressed all my concerns and he took the time to educate me on other products that could be useful for me as well. What also stood out to me was I didn’t feel pressured or overwhelmed as I did visiting other T-Mobile storefronts; which prompted me to walk right back out. This is by far the best T-Mobile I’ve ever visited!”
“Noor Alwaz was very knowledgeable, great communication/attitude and helpful. She let me know where I stood with upgrades and was able to get me the deal that suited me and my family best. Would highly recommend.”
“Had a great experience! Roy was super friendly and answered all of my questions while setting up my new phone. He was very helpful, patient, and attentive. Best T-Mobile experience I ever had. Thank you!”
“Stephen is the absolute best! The wait was an appropriate amount of time. I was then met with a smiling face. I was VERY cranky coming in to the store since I spent almost 2 hours trying to get virtual help from Xfinity with no resolution. I may have been in the store for 15-20 minutes and had everything fixed. Don’t hold the virtual help and in-person help to the same standard. Stephen is an Asst Manager so I could only imagine his professionalism and efficiency trickles down the chain. 10/10. I will now stop trying to convince my mom to switch back to Verizon because of this in person experience today.”
“This store has always been totally reliable for years.
Thank you Sammy.
Follow up: I returned 1 month later with a problem which Sammy fixed for me in 5 minutes, no waiting, no problem! Love this store! Thank you Sammy!”
8:30AM - 1PM 2 - 5:30PM
3 Batterymarch Park Suite 200, Quincy
Internet Service Providers
“We have been with Breezeline (MetroCast previously) for many years. We utilize the service for our expanded cable TV and our internet service. We are very pleased with the service provision overall in regards to reliability, customer service/support and functionality. A five star rating is withheld because of a very few interruptions and the lack of seeking customer input with periodic surveys regarding programming and internet services.”
“I recently went to pick up my internet equipment in-store, and I had a great experience. I met David during the visit, and he was incredibly helpful and friendly. He made sure I had all the information I needed and even took the time to answer my questions. David's customer service was top-notch, and I left the store feeling confident about my new internet plan. Highly recommend this location for in-store pickups!”
“I was assisted by Omar after an unpleasant experience with xfinity virtual assistant. He was knowledgeable, patient, and thorough with his support. I walked away feeling like my concerns were heard, honored, and addressed. Thank you to Omar.”
“On last visit to T-Mobile, I had multiple problems with the phone which were plaguing me. The expert who looked after me (Danielle), was very efficient and extremely encouraging and handled the problems one by one to fruition. I’m very grateful and appreciative of the excellent service that was accorded me.”
“Marlena is the best of the best! She resolved an issue with my phone, and went above and beyond to ensure my new service was up and running. She was kind, patient, and extremely professional. Marlena demonstrates what exemplary customer service should look like. ????????????”
“The female staff members in the day time are very pleasant and professional! I enjoy the courtesy and professionalism they use with their customers, ESPECIALLY when dealing with rude and aggressive customers. The store is always clean and inviting. The attitude of staff members makes it an easy choice for my check cashing store needs!”
“I was looking for a phone charger and I happen to stop into the Verizon. I was reluctant because I feel like a lot of salesman try to off charge me or convince me to buy things I don't want. So I usually be a really upfront and just say I want what I want. My salesman today was Martel. I asked him for a charger wire in a block. Instead of trying to charge me for the most expensive item showed me the item I was looking for I was completely honest with me. It was the first time I had a good experience at Verizon. I would recommend coming to this Verizon location and if you're not happy with your salesman ask for Martel he will treat you right.”
“Vincent and Anyeli are super knowledgeable, work well as a team and are extremely professional, demonstrating outstanding work ethics and assisted all clients from beginning to end in a time efficient manner. It's a honor to be served by them! This will be my home base location as long as they are here!!”
“Aly and Angel were very helpful when I visited the store to resolve an account data issue. Highly recommend visiting this store with any T-Mobile related inquiries. You will get quality and transparent service. Thank you Team.”
“Switched over today because I was in need of a new phone and was able to take advantage of their trade in deal and got a new iPhone 16. Ronny R helped me out he was super fast and quick and he even knew a lot about apple itself and was able to transfer everything without a backup and walked out with my phone fully functional with all my info. I highly recommend Ronny he really knows his stuff well and his multi tasking skills are very impressive I noted that as well”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Sophia really knows her stuff and explains it well. Doesn't just tell us stuff she thinks we want to hear or say things in hopes we'll ask fewer questions. Quickest most productive visit!”