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8:30AM - 6:30PM
101 Middlesex Tpke, Burlington
Mailbox Centers
“Tim and the UPS team were excellent.
They went out of their way to make sure my package was delivered on time.
Tim was helpful, professional, and really cared about getting it done right.
I truly appreciate the extra effort and great customer service.
Highly recommend this UPS location!”
8:30AM - 6:30PM
1337 Massachusetts Ave, Arlington
Mailbox Centers
“Laurie at the Heights UPS is terrific and she has a fantastic team! They're all great and a special shout-out to Lanna who helped me send a quick test fax to my balky fax machine on Sunday and she refused to take any money. This UPS store is a treasured local resource and we are lucky & grateful to have them in the Heights neighborhood! Thanks again, Lanna!”
8:30AM - 6:30PM
831 Beacon St, Newton Centre
Mailbox Centers
“I consistently receive outstanding service at the UPS Store in Newton Center. The staff is always professional, efficient, and genuinely helpful. Whether I’m shipping packages, sending certified mail, or handling more complicated requests, they take the time to make sure everything is done correctly and smoothly.”
“I love coming here Sejal and everyone knows exactly what to do for me! I am clueless with my phone and shipping stuff and my memory is poor. I end up with a bunch of receipts and they help me with everything, I just keep coming back. Very happy customer.”
“These guys know how to pack a box! Every time I go here, Geo provides amazing customer service. It truly brightens my day. I highly recommend The UPS Store for all your shipping and printing needs.”
“I love the UPS Store in Coolidge Corner, Brookline. It’s one of those places that truly makes the neighborhood special. The service is always excellent, and the staff are consistently kind and helpful.”
“Exceptional notary and printing services. Kevin and Ryan were both extremely friendly and walked me through the whole process with ease. I’ll definitely be back for any future needs.”
8:30AM - 6:30PM
675 VFW Pkwy, Chestnut Hill
Mailbox Centers
“Customer service at the UPS store on VFW Parkway in West Roxbury, Mass is amazing! Very personal service and care into everything they do. Makes sure you’re not over spending for something you don’t need. Andre is the best!”
“Nimi you are a star! Can only recommend this shop for your shipping needs.
Had to shop important documents with FedEx and the employee named Nimi helped me and handled it extremely professionally, made sure everything was correct and went above and beyond to make sure it was all filled out perfect.
Was efficient and quick but took the time needed to make sure everything is the right way.
Will come back for sure.
Thanks for great service.”
“Extremely efficient and quick service at this UPS location. I was worried my package was messed up going in because I ran out of packing tape and the box was weird due to it but the guy at the store said “no problem I will get it ready” and did it so quick!!”
“I like this place, including the hours they have. I ship and pick up boxes all the time for the past 6 years and never had a problem. If you are going to send something make sure you check your address and make sure its correct. If you give the company the wrong info, don't be shocked that the package was sent somewhere else. Make sure you read up on their policy when picking up a package. Go ahead and ask questions so you are all clear when picking up. Customers should be accountable when they make a mistake. it's common sense.”
8:30AM - 6:30PM
955 Massachusetts Ave, Cambridge
Mailbox Centers
“I am so grateful that this is my local UPS store, because everyone that works there is wonderful. Not only are they fast and good at what they do, but they are always friendly, warm and helpful, even though it's almost always extremely busy, and in a pretty small space, too. I hope the people that work at this location know that they are appreciated and add a little bit of brightness in this world! If you have any UPS needs that require a patient and helpful employee, this would be the one to go to.”
“Professional and caring staff. Kevin went above and beyond in customer service. He’s my go-to guy when I need something mailed when I’m in Boston. Thank you!”
“I had such a positive experience at this UPS location today. The two guys working were so kind and helpful, it brightened my day! They went the extra mile to help me figure out everything I needed.”
8:30AM - 6:30PM
405 Waltham St, Lexington
Mailbox Centers
“Nicholas is the MAN! He had a full line of customers, and bazed through them, including me. Tip: be as well prepared as possible before you come in. If you are, Nicholas will surely get you on your way fast and very professionally.”
“Daisy is the MOST KINDEST PERSON EVER! She help me ship out a package that was going to Germany she made the shipment so EASY! She was very fast and helpful with everything I WILL BE RETURNING BECAUSE OF DAISY KINDESS I RECOMMEND THAT YOU GO TO THIS STORE DAISY IS THE MOST HELPFUL AND LOVELY PERSON THANK YOU DAISY I WILL BE BACK”
“Justin was amazing at your Belmont store! I was standing in line and a customer went right in front of me ( aggressively ) and he was very customer service oriented . He deserves some recognition.
I will definitely be back to your Belmont MA store to drop off packages. Thank you so much for hiring him!
Very helpful and very quick to take my return! So friendly and I will recommend UPS Belmont to many of my friends.”
“Excellent staff and very quick service. My relatives always complain about the pain of shipping items and returning items so I used to avoid both as much as possible. Then I came into this ups for a return earlier this year and I was blown away by how friendly and quick it was. In town FedEx is 20 mins at counter apparently, but this was in and out in under 3 mins for shipping past week. Glad for this option!!”
“I always have a great experience at UPS, Boston Post Rd, Weston.
And I want to give a shout out to Nick. He is incredibly helpful, patient, and genuinely friendly!
Its rare to come across someone that genuinely cares about their customers like Nick does.
Highly recommend!!”
“I recently had a great experience at this UPS Store thanks to Ryden. I’ve been a long-time customer and I’ve seen him when the store is slow and when it’s packed in a holiday rush. He is always professional, welcoming, and genuinely helpful. Today, he took the time to answer all my questions with patience and never made me feel rushed. It's rare to find someone who combines that level of expertise with such a friendly, customer-first attitude. Ryden is an asset to this store!”
“Excellent service here. I come here because my town USPS is so terrible lol. USPS has been gutted by the gov to push private companies to take over but the problems from that isn't the fault of the location. The employees here have always been super helpful and friendly.”
8:30AM - 7PM
200 F Main St, Stoneham
Mailbox Centers
“I visited UPS because I wasn't sure what to do with my package. The staff was incredibly helpful and walked me through the entire process step by step. They made everything easy to understand, and the whole experience was quick and efficient. Their friendly customer service made me feel confident and relieved, and I left very happy with the experience. Thank you for making what could have been a confusing situation so simple!”
“Staff is friendly, welcoming, efficient, knowledgeable, polite and professional- best UPS store in the nation! Location is ideal with street parking, bike racks etc”
“the indian guy with the cool middle part haircut was tremendously helpful and knew exactly what he was doing. he helped me and solved my request in less than 1 minute.
i am definitely coming back to this store anytime i need to return something”
“Brian is the GOAT!! I had two packages get returned to sender due to an error and he immediately worked to intercept the packages so I could pick them up, he found both and was very communicative and nice. same with all the other workers at this location.”
7:30AM - 5:30PM
776 Main St, Waltham
Mailbox Centers
“Came to get my passport and Lily was very helpful!! Super kind and attentive, she made sure everything was done correctly and in a timely manner. There were 2 other people working as well and they seemed to handle customers just as well. This is definitely one of the better post office’s I’ve been to.”
8:30AM - 6:30PM
396 Washington St, Wellesley Hills
Mailbox Centers
“The guy closing on 6/1 did a good job keeping his cool despite a man coming in with more than a dozen individual Amazon return minutes before closing Very smooth and easy experience overall.”
“currently under construction so pretty hard to spot it for the first time. u need to pass the traffics light to see the way in. can emergency park the car when turning right into the small alley next to the supermarket”
“Went here to get fingerprinted but the people being helped for packages seemed happy too. Turns out there's a number they can call for remote assistance with fingerprints and it makes a world of a positive difference. This is the third location I tried and the one I'd return to.”
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“Came here twice to ship important international packages, and Tom was incredibly helpful and kind both times. Both packages arrived on time with no issues. This is the only store I’d trust with shipping important items internationally.”