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“So far it has be a very good experience. I like the professionalism and ability to provide answers to questions at a short notice. QuickBooks knowledgeable also.”
8:30AM - 5:30PM
1015 Grupp Rd, St. Louis
Post Offices
“Dottie was so helpful to me this morning when doing a passport application. She checked every document and explained the process to me. I really appreciated her taking her time and making sure I had everything I needed!”
11AM - 6PM
375A S County Center Way, St. Louis
Post Offices
“Went in for a passport application and was the first person there. Ahmena (clerk #15 on the receipt) was super nice and helpful! She had me in and out in just about 15 minutes or less! I'm glad she works there!”
“Whoever Crystal is, she went above and beyond to help locate a package, I assumed was scattered across the cosmos. Within fifteen minutes, it was here. ? Even if it wasn’t, her kindness made my day.”
“This is a review for mail carrier Eric Ramirez. Eric took over for our regular mail carrier who went on maternity leave. We had a problem receiving some mail and he went out of his way to find out what the problem was even after working many hours. He's a valued employee and his positive attitude and friendliness was a pleasure and a rare commodity today.”
“These folks have been extremely helpful on several occasions when I needed to track down an international package. They have contacted sorting facilities, checked personally with mail carriers, and actually called me back when they said they would. People here have really gone out on a limb for me, which I never expected.”
“Visited at 11:15 on a Friday. No wait. The post office is small but brightly lit and well laid out. The woman at the desk was friendly and helpful. She may have been the only one working and I don’t know what her lunch break is, but I had a very smooth experience at the time I went. I recommend if you’re downtown.”
“Jennifer is absolutely the best customer service personnel I've come in contact with! She's polite, knowledgeable, and friendly! The reason I use this usps location!!”
“I recieved exceptional customer service from the representative Ranisha and the male manager on duty. Ranisha immediately greeted with a smile and helped me solve my package issue with a positive attitude. She was professional and knowledgeable. I will be returning to this location for all my postal needs. Thank you guys again for saving the day!”
“Came here because package had not arrived when it was expected to arrive. Had called the general USPS customer service line and didn’t quite get the answers I needed with their automated service. Came here and everything was taken care of for me!
No line when I arrived. Friendly staff who communicated clearly. Grateful for my helper who quickly listened to, then acted on my concerns. Professional, effective, respectful and personal too! She tracked down the package and brought it to me before it got out on the truck for delivery today. Now I have my long anticipated package!! Thank you!”
“We still feel the need to take letters INSIDE the post office, after a number of our letters placed in the drop box were stollen last year and thief’s took the checks and forged them for large amounts of money.
I was assured there is a new box that locks better, but we are weary.”
“This post office is right next to my work, so I frequently go there. The woman that works this small post office is incredible and provides exceptional customer service.”
“Stopping by the post office in Clayton wasn't busy during my visit around noon on a Thursday. It’s a quick spot to get stamps, and the staff was super friendly. My only complaint is that the automatic door in the front wasn’t labeled.”
9:30AM - 5:30PM
7450 Natural Bridge Rd, St. Louis
Post Offices
“I have recieved courteous & professional service from postal clerks, and on the other hand recieved service from rude, unprofessional clerks. This is the location assigned to my residence. So I enter with a smile my on my face, picing up and discarding tickets & receipts from previous customers. We must be the change we want to see...”
“Had to ship a return item. It was quick and effortless. My only qualm was that I needed to tape the return label to the box and was informed that I needed to purchase my own tape.”
“Postal clerk greeted & acknowledged everyone who walked in. Wait was short, and from my observation there seems to be a good rapport between the usual customers and clerk.”
“as an adopted American they don't make getting your passport an easy process, but Annie went out of her way to make it seamless! she's very kind too and just brightens the day even waiting in long lines”
“Not sure why this location gets low ratings—I've always found it incredibly convenient for the neighborhood. I typically stop in just to drop off a letter or package, and it's a quick, easy process. The attendants are consistently pleasant, efficient, and helpful. It’s a dependable spot that makes mailing errands painless.”
“Not busy at all at 5:30pm on a Friday. The gentleman who helped me was great - he helped me with my money order and checked my passport application before I mailed it in.”
“I was not home when my lettercarrier tried to deliver a package that required a signature.
She left one of those notices to arrange another delivery attempt or go to the Post Office.
Later the same day in the evening, she came back and was able to get my signature and delivery my package.
Thank you for the extra effort.”
“G this is the worst post office I my area I’m about to share multiple experiences postmaster general needs to do something about this one get some new staff and a new postmaster in there. There staff absolutely hate their lives! Went in today 2/3/2024 tried to send certified mail to get a receipt with no postage necessary and federal law retaining to no postage on my letter envelope. Lady didn’t even look at it put the label over and tries to charge me which is a felony according to the law. Another incident I was in there mailing some stuff and I decided to take a picture of my envelope and the public lounge and one of the ladies who hate her life said I couldn’t film or take pictures inside public areas so I proceeded to film according to my first amendment They proceeded to call the police on me for the police to completely ignore me to go in and educate the postmaster of the posted rules on the wall! you guys are meant to uphold the constitution as an officer and a servant of we the people I only put five stars so my post actually gets seen because there’s so many bad reviews at this location! And absolutely please do not go to this office for your passport they’re way better places That know how to handle special American passports A.k.a. American non citizen US National passports they have no clue on the constitution and And how to actually run this post office!”
“This is my local post office. They are always friendly and helpful. Yesterday my wife applied for a new passport and they went above and beyond to help her get through all the paperwork.”
“I have never had any issues at this post office I live in Florissant but will make the drive to this location. Clerks always speak and are knowledgable and service is in and out on week days”
“The lady at the front counter was sooo polite, and kind. I was complete fridazzeled that day, and she calmly walked me through the process and assisted me. She was so kind to me and everyone that came to her counter. Delightful and helpful staff. Wish you were my local post office.”
“Bad stuff first: The hours are VERY RANDOM. They close down for lunch at times that aren’t posted. I attempted to drop off packages today and was greeted with: “OUR COMPUTERS ARE DOWN” handmade sign and locked doors. This was on a Saturday, so it’s fitting, and I still had other open post office options. There is no parking lot, so it’s street parking, but that’s never been an issue for me. You won’t find much in the way of packing supplies, so don’t expect to find priority boxes in many sizes/quantities, packing tape, etc.Next, the AWESOME stuff: this spot is very close to my place, the staff is VERY, VERY friendly, which, as we all know, is a rarity when your faced with going to the USPO. There is hardly ever a wait, and if so, it’s less than 5 mins TOPS. I once got bit*hed at by some lady that assumed I jumped the line (obviously not the case, and then offered her my spot), so this is to say that the clientele is pretty, uh, interesting, BUT the workers behind the counter are AWESOME: super efficient, helpful, and friendly. It sometimes feels like my own personal post office, as I get in and out quickly.”
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“Update 4/15/25: I went back again to mail taxes and Anecia was again knowledgeable, professional, efficient, and courteous. I am actively going to this post office now even though it's farther away because I've had a good experience here.
Anecia was knowledgeable, professional, efficient, and courteous while helping me to renew my passport.”