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8:30AM - 5:30PM
1015 Grupp Rd, St. Louis
Post Offices
“I want to give a Shout Out to a Postal Service employee that went out of her way to help solve a problem of my own making. Adrienne at the Walnut Grove, CA Branch was able to solve a very complex problem and went out of her way to keep me informed through the whole process. I'm not sure if she'll ever see this, but I hope her supervisor does, and let's her and her coworkers know that caring like this is noticed and appreciated. Thank you from the bottom of my heart.”
“I've been going out of my way to avoid this PO. I reluctantly tried it again today. You guys DO take cash! The lady who helped me (glasses, been to Rome and Paris) was friendly and gave me advice on my next mailing too! Am I at the right one?? The post master got rid of the guy that refuses to take cash and talks bad about customers after they leave (like a line of people could solve his problems in life). Yay!! To me he was the Seinfeld soup Nazi guy because it was so uncomfortable being waited on by him. You never know if you'd get what you want or walk away in shame still with your package, confused about what just happened. Thanks for your great service today.”
“Hooray to find a post office. Unexpected but convenient to pop in here, pick up ten post card stamps and be on my way in a jiffy. At 3:45 on a Monday evening, there was no queue and the clerk was actually pleasant. A nice surprise!
Of course, the stamps cost a fortune but that's a review for the USPS headquarters in Washington not here.
They do have a mailbox outside but you'll have to get out of your car to use it.”
“Visited at 11:15 on a Friday. No wait. The post office is small but brightly lit and well laid out. The woman at the desk was friendly and helpful. She may have been the only one working and I don’t know what her lunch break is, but I had a very smooth experience at the time I went. I recommend if you’re downtown.”
9:30AM - 5:30PM
7450 Natural Bridge Rd, St. Louis
Post Offices
“I have recieved courteous & professional service from postal clerks, and on the other hand recieved service from rude, unprofessional clerks. This is the location assigned to my residence. So I enter with a smile my on my face, picing up and discarding tickets & receipts from previous customers. We must be the change we want to see...”
“I must post how pleased I am with this location. I’ve tried several others and had such poor experiences with the workers. Every time the staff here have been polite, personable, and take their time to help resolve an issue or further investigate something. They are observed to be patient and never rude!! They do their job without attitude and with competence. I will only come here. I appreciate them and hopefully they see this.”
“I’ve utilized this post office for 4 1/2 years prior to moving and today I’ve had the best customer service experience. Mr. Hemphill assisted me with retrieving a package that had the wrong address on the shipping label. I spoke to him last week and after he got my information, I told him I will be in contact. By the time I called him the package was already in route to be delivered to the wrong address. He was able to contact the carrier and have the package held back at the facility for me to pick up.
Couldn’t have been more grateful. Thank you Mr.Hemphill !”
“I recieved exceptional customer service from the representative Ranisha and the male manager on duty. Ranisha immediately greeted with a smile and helped me solve my package issue with a positive attitude. She was professional and knowledgeable. I will be returning to this location for all my postal needs. Thank you guys again for saving the day!”
“The employees here are very nice and friendly. But the building is crap. One summer it got so hot in there because the AC units were broke for several months. I don’t know how they survived in that triple digit heat. Also, the front door that you enter. It is extremely heavy and difficult to get open. Multiple times it is banged back on me almost knocking me over. It’s too bad USPS doesn’t own their own buildings. Because in this case the landlord would be a slumlord.”
“Willie was fabulous. He had a whole lobby full of people and was doing an amazing job welcoming people and informing them how long it may be. He definitely knows what he is doing and is a pro. Thanks Willie!”
“I frequently need to go to the post office to send packages international, which is a bit of a convoluted and painstaking process, and the service at this office never ceases to impress! I have to drive double the length to get here compared to my local post office, and it is so worth the drive. The workers are congenial, helpful, and have never been in a bad mood when I've been there. 10/10 post office that gets things done quick and you leave without feeling like you've been there since 3am!”
“These folks have been extremely helpful on several occasions when I needed to track down an international package. They have contacted sorting facilities, checked personally with mail carriers, and actually called me back when they said they would. People here have really gone out on a limb for me, which I never expected.”
“This post office is right next to my work, so I frequently go there. The woman that works this small post office is incredible and provides exceptional customer service.”
“I don't live in this zip code but I utilize this branch frequently. I've never had any issues with shipping anything certified or priority. The ladies are usually kind and helpful. Hopefully it continues to be this way.”
“really good usps - i showed up 30 minutes after closing, expecting to use the self-serve but the lady cleaning the facility took my package and scanned it for me! she was really nice and a breath of fresh air compared to the usual disgruntled staff at these places.”
“I had an appointment for my passport application and Lottie was very helpful walking me through the requirements. She was so kind to wait for me to go and get cash since I only had the credit card with me. She was very professional and friendly, making the event smooth and pleasant. Thanks Lottie. You are amazing.”
“Excellent service. I only come here when there's an urgent matter, and I'm usually stressed out, but the gentleman at the counter is always very pleasant and patient.”
10AM - 1PM 2 - 5PM
116 Emma Ave, Dupo
Post Offices
“Everyone expects everything all at once. Untitled citizens shouldnt have the freedom to express their feelings about a great service. I love our STL post office staff. I've never had an issue in my 8 years of using this location.”
“Not busy at all at 5:30pm on a Friday. The gentleman who helped me was great - he helped me with my money order and checked my passport application before I mailed it in.”
“I’ve had a P.O. Box at this location for a while now, and the service has always been great. Cody and the rest of the staff are super friendly and always willing to help out. Whether I need help tracking down a package or just have a quick question, they’re always patient and on it. It’s honestly one of the most helpful post offices I’ve been to. Big thanks to the whole team”
“People really dislike this office but I’ve found it incredibly helpful. The woman is kind and patient and always has a candy and smile for me. Yes she may be away from her desk when you walk in, but as the ONLY PERSON working there, of course she has other duties. People need to be patient and respectful if they expect others to do the same. Only thing I will note is they are not open Saturday so the hours on Google are incorrect.”
“an international shipment to me was misaddressed by the sender (wrong zip code). it's been bouncing around in the system for over a month now. i finally went in to this post office and everybody i've dealt with has been very friendly and helpful. we're all at the mercy of the computers to some extent, but it sounds like i'm going to have my package in a few days thanks to the people at this location.”
“Great USPS location. I use this location several times per week and it is always clean, has available parking, and, best of all, the friendliest postal clerks in town. Good location!”
“Ray is such a good and kind worker. Tracy may come off a bit feisty but she is a total sweetheart once you realize that’s just how she comes off! Great USPS location (:”
“Great selection of fresh produce and a wide variety of products. The staff is always friendly and willing to help, making grocery shopping a pleasant experience. I love the convenient layout and their amazing bakery section!”
“This post office location is the sorting facility for the 63122 zip code. You cannot conduct regular postal business here. You will need togo over to the retail store on Kirkwood Rd.You may need to visit this location if the post office is holding a package for you. When you arrive be prepared to ring the bell as the inner door is closed and locked.The postal worker there the day I visited was friendly and helpful.”
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“Just stopped to mail.a letter. With the way the mail box service is in the city, I dont trust my mail to get where its supposed to be. So I just drop it off at the post office.”