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“John is the BEST! He's always so helpful and goes out of his way to help. My husband and live in North Greece and make the trip to Webster, knowing we're getting the best service team in Rochester.”
“Stopped i to the store because I was interested in home internet. I had the great pleasure of working with Mike Liberti. He was able to get me a great bundle deal on a s25 ultra and home internet. And I am receiving a 43 inch TV from Verizon. Now that is some great customer service. Thank you again Mike”
“Jasmine G, has amazing customer service and I can't wait to have her help me again. I went into Verizon with a simple question and she ended up helping me out more than ever, I feel like I made a friend and she is fantastic at her job, Thank you Jasmine!!!”
“GREG,BRANDON AND CHRIS ARE THE BEST, MOST PATIENT, HONEST GUYS ! I WONT GO TO ANY OTHER VERIZON STORE. THEY HAVE SOLVED SO MANY THINGS FOR US. IF THERE WERE 10 STARS I'D RATE IT A 10!”
“No complaints, was given a $10 discount on overall service. Added up everything once I was back home. The guy is knowledgeable and helpful, I was quickly serviced as well. I got the DREAM, it's been glitching, not sure of the problem, have to take it back if it continues. Yet besides that I'm satisfied. Thumbs up to this location!Update: Took glitchy phone back and without hesitation, was given another phone.”
“This is the most honest AT&T location ever!!! Bryan and Jeremiah Are so helpful and upfront. They take their time with you and make sure that you understand everything that you’re getting and being charged. I will never go to another AT&T location or Apple Store.. and if these guys leave I will follow them to another store.
I cannot say enough good things about them and what a positive experience I’ve had.”
“I've been a Cricket customer for nine years. Our original phones from cricket were old and outdated. My wife's phone was acting up and about to die. We dropped in to see Abdul at Cricket about the phone issue. After a discussion with him, we were convinced it was time to update our phones. Abdul was very helpful in his recommendations based on our budget and tech level with phones. We purchased two new phones at a very fair price. Abdul took care of transferring all our data to the new phones effortlessly. If you want a great customer experience with a phone service, see Abdul. I highly recommend going there. He is very helpful, friendly and patient.”
“I came into this location because my phone was not working and DJ assisted me! I love this location because of how well I was treated. Thank you for the help I will be back when it’s time to upgrade again.”
“Emily was the only person out of 3 different stores, a whole week dealing with it and many hrs of frustration! She was able to transfer my information from my old phone to my new phone. She is the best!”
“I had an unusual request and the gentleman behind the counter took care of me right away. My son's cell phone has a cracked screen. I will be bringing it there for repair right after the holidays.”
“I was recently dealing with an issue with apple where I had to be 1 hour drive from home . So I stopped in to check on upgrade options for my phone and plan. Hands down the best customer service I have ever had. Matthew went above and beyond to help get information and my issues resolved. My hat is off to him and his colleagues. I would recommend anyone needing service to stop in and see them.”
“Omg i love the store and steve is amazing he is soo professional in everything he does and i recommend this store to anyone who wants to switch to at&t . ?????? amazing service.”
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“Nymere was great to work with at the Fairport location. He was very patient with me and helped me setup and transfer everything to my new devices. He was very attentive and respectful. I would look forward and recomend to working with him again!”