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“I made an appointment with Phil at the Verizon in Webster and had a great experience. He was extremely helpful and professional and was able to answer all of my questions. He made the whole process of getting a new phone super simple and easy and would highly recommend working with him if you ever need anything.”
“Stopped i to the store because I was interested in home internet. I had the great pleasure of working with Mike Liberti. He was able to get me a great bundle deal on a s25 ultra and home internet. And I am receiving a 43 inch TV from Verizon. Now that is some great customer service. Thank you again Mike”
“Jasmine G, has amazing customer service and I can't wait to have her help me again. I went into Verizon with a simple question and she ended up helping me out more than ever, I feel like I made a friend and she is fantastic at her job, Thank you Jasmine!!!”
“GREG,BRANDON AND CHRIS ARE THE BEST, MOST PATIENT, HONEST GUYS ! I WONT GO TO ANY OTHER VERIZON STORE. THEY HAVE SOLVED SO MANY THINGS FOR US. IF THERE WERE 10 STARS I'D RATE IT A 10!”
“No complaints, was given a $10 discount on overall service. Added up everything once I was back home. The guy is knowledgeable and helpful, I was quickly serviced as well. I got the DREAM, it's been glitching, not sure of the problem, have to take it back if it continues. Yet besides that I'm satisfied. Thumbs up to this location!Update: Took glitchy phone back and without hesitation, was given another phone.”
“Who would have thought dealing with a phone issue would ever be an easy and experience?! Let me tell you with Hannah and Don helping it was!!! They are both pleasant, knowledgeable and explain things well. I would totally recommend going here for all your communication needs!”
“I came into this location because my phone was not working and DJ assisted me! I love this location because of how well I was treated. Thank you for the help I will be back when it’s time to upgrade again.”
“Emily was the only person out of 3 different stores, a whole week dealing with it and many hrs of frustration! She was able to transfer my information from my old phone to my new phone. She is the best!”
“I had an unusual request and the gentleman behind the counter took care of me right away. My son's cell phone has a cracked screen. I will be bringing it there for repair right after the holidays.”
“I was recently dealing with an issue with apple where I had to be 1 hour drive from home . So I stopped in to check on upgrade options for my phone and plan. Hands down the best customer service I have ever had. Matthew went above and beyond to help get information and my issues resolved. My hat is off to him and his colleagues. I would recommend anyone needing service to stop in and see them.”
“Omg i love the store and steve is amazing he is soo professional in everything he does and i recommend this store to anyone who wants to switch to at&t . ?????? amazing service.”
Mobile Phone Accessories
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“Nymere was great to work with at the Fairport location. He was very patient with me and helped me setup and transfer everything to my new devices. He was very attentive and respectful. I would look forward and recomend to working with him again!”