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7:30AM - 7:30PM
9935 Rea Rd D, Charlotte
Mailbox Centers
“The best UPS store! Everyone is extremely friendly and helpful. They will get you in and out in no time…. Also the range of services is just what every small business owner needs. We are very thankful for all the help provided on daily basis (and we are there every day).”
“We went to the UPS store in Weddington last night to get some documents notarized. Fabi was AMAZING! And went above and beyond for us. She and Katie made sure we were taken care of and even stayed after hours to make sure everything was thorough and complete highly recommend.”
“I will only go to this UPS store. The guy who is always there, likely the owner, always helps with anything I need, from copies to fingerprints. I haven’t had that experience with other UPS stores.”
“Today was a heavy day for me and I had to ship some packages last minute! I went to this UPS store just before closing and the clerk Misty was very helpful. She didn't even rush me when I was clearly coming right before close. I wont ever do that again but I APPRECIATE how professional and patient she was. Lots of us came in last minute that day.”
“I've used this location several times. The staff is always helpful, funny, and the store has all sorts of extra goodies, cups, cards, lovely bags. I enjoy doing business with them.”
“Had to ship stuff to my university and was super nervous about shipping 150 pounds of stuff, but the team at the store was super helpful! They found a box to fit my duffle bags in and made sure all my stuff was secure. Shoutout Ebony and Cecil. Thank you all so much!”
“⭐️⭐️⭐️⭐️⭐️
The BEST UPS Store in the country — hands down.
Leslie and Melanie are absolutely incredible. I’ve been coming to UPS Store #4069 on Stevens Mill Road for years, and every single visit feels like I’m walking into my own personal office. They know me by name, have my corporate mail ready before I even ask, and always go above and beyond to take care of anything I need — printing, shipping, boxing, whatever.
It’s rare to find people who take this much pride in their work and treat customers with this level of care and professionalism. These two run this place like pros — fast, friendly, and always on point.
If you’re looking for top-tier service and a team that actually gives a damn, this is the only UPS Store you need to go to. Five stars every time. ???”
“Bri absolutely made our day! My wife and I went here to get adoption documents notarized. Bri was so excited for us and made us feel loved!
Beat customer service!”
“Just finished visiting this store. Jai went above and beyond to not only help me but multi-task helping other customers at the same time to make sure everyone was helped in a timely manner.Not only was he notarizing for one customer, he was also sending a package out for another, helping a third client return equipment to an internet provider, all while asking what modifications and sizes I needed on the high quality pictures I was printing. He and the other employees in the store really seem to care about the customer experience.I have always had a great experience at this store and will certainly be going back to print photos, notarize future paperwork, and ship packages in the future.Highly recommend this store!”
“Anna from this UPS store is one of a kind. She was so patient and kind to my husband and I while dealing with Amazon returns that went wrong every step of the way (Amazon's fault, not UPS). Her kindness was not just to us but also saw her be Kind to every other customer she interacted with while servicing us and our complicated return. Thank you for making a stressful return a little less stressful!!”
8:30AM - 6:30PM
2217 Matthews Township Pkwy D, Matthews
Mailbox Centers
“They are always so friendly here, by far the best location to visit. Zil is so incredibly helpful! I had multiple returns with QR codes and ones that needed repackaged and printed labels. He always makes the stressful return process way easier. Much appreciated!”
8:30AM - 6:30PM
3116 Weddington Rd #900, Matthews
Mailbox Centers
“Extremely grateful for their accommodation. I'm working remotely with no printer and needed to print and mail in excess of 100 pages with 7 mailing labels. I phoned first then emailed my docs explaining I had no car and would arrive in 30 minutes by Uber. I walked in the door with my driver waiting. My print job was waiting for me, perfectly done with labels and docs in the right order. I paid and was out in less than 5 minutes. I can't leave Charlotte without thanking the owner for his insight, very fair pricing, and his help packing my docs in a rain proof sleeve. He provided overwhelmingly fine service and better pricing than his chain store competitor beginning with "U," across the street, whom I had found independent, arrogant, and expensive. BizXpress is a better choice.”
“Edit: i appreciate responsiveness to reviews. It seems like one apple ruining the bunch.
I agree with lot of reviews. Terrible customer service with particular employee. I came in with amazon returns (already labeled and boxed) and she rolled her eyes and said “oh they better not be all returns”. Like what does it matter to you? The store makes money off it. Sigh”
“I frequent this location several times a month for returns, printing and shipping and every time is quick and pleasant. The staff is friendly and helpful and their customer service is wonderful. I think the negative reviews are from people who don't understand standard UPS shipping or that things do happen out of the control of the store itself. :)”
“Ricky was the utmost help when I needed to return an Amazon order. The item was very large, and the address the seller provided for me was wrong.
Ricky allowed me to keep the item at the store, and gave me his personal mobile number to text him the correct address which I received three days after dropping off the item.
He KNOWS CUSTOMER SERVICE, unlike OTHERS!!
WELL DONE.”
“Great location for self serve of Amazon returns. No waiting and very timely. In and out fast with code on your phone ahead of time. The staff help can go side ways at times as for some reason misses the fact that without customers there would be no job. Good to be busy.”
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“Amazing customer service at store 7995 on Indian Trail Run! I needed some documents notarized & Tricia had no issue with me emailing them to her (I had signed them early?) She offered to print them out again. It was the dumbest mistake but she was so unbothered by it. I took a lot of their time but they were sweet & understanding. Andrea took care of the other customers in the store while I was being helped. I will absolutely come here again for their services.”