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“When you are ready for your upgrade from milk create and Mason brick furniture, (its cool ? for a while )and want something comfortable, because if you are able, why not make it something that will help you relax.The way to go is one of these places where you can get started with and shop within your budget.Nowadays that is a real world issue.So stretch out your budget and get comfort in a bungling world ? ✨️ ?.”
10AM - 6PM
6573 Pearl Rd B, Parma Heights
Electronics
“S/O to Moe for helping me through the process and getting me exactly what I wanted and needed just in time for Christmas. Fully legit and great devices Thanks again Moe.”
“I got a great deal on the phone and tablet I bought. If ever I have any issue I always go there guy there help me every single time .place is clean and very patient service very helpful..”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
10AM - 7:30PM
9745 Lorain Ave, Cleveland
Electronics
“Lou did a great job helping me upgrade my service and phone he called customer service to see what perks I was qualified for and also explained services that would be best for me and my son so he’s made my switch good so far I would highly recommend his service”
“Great customer ? service ? outstanding Abe your my dog is ill always come back to u my G never seen better than him ? ? in the city of Cleveland u will always be 5 stars ?”
“Aladdin is great. We talked more like friends than a customer. We chatted for a while and I strongly suggest that that's the place to go. Thank you brother I greatly appreciate you!!!!!”
“BLUF - Very Satisfied & Very Informed
I placed back in December for a hard to find RAM kit (knowing that the rampocalypse is currently under way) as a PC builder. I knew it was going to be a long lead time because of the RAM shortage, and that this was going to be a special order with no known ETA for when the kit would arrive. Jordan (my sales manager) has been remarkable to entire way through the process. They kept me updated and informed of my order, been proactive in taking action to make my experience as painless as possible, and going above and beyond to reduce any delays or price increases in my product arriving to me. I am happy to say I received my RAM yesterday, months ahead of the ETAs of other orders I had out for the same product with other suppliers. I have been impressed with the process of working with Comp Source and Jordan specifically. He provided fast responses, and understanding of not only events in the supply chain but also in empathizing with me as a customer waiting for a product. As a result of this experience I look forward to working with Comp Source in the future as a very satisfied customer.”
8AM - 5:30PM
5300 Train Ave, Cleveland
Electronics
“Kirk has always had what we have needed for batteries at a good price. But their crew was always gruff and grumpy. However, in the last few visits, they have really turned around their attitudes and service.
We've always shopped here for batteries but now can do so without dreading our interactions!”
“Had to rent a few items for DJ ing a company party... James and Empirical Sound came through to make it happen.
... I've been going there for over 35 years.”
10:30AM - 6PM
17016 Madison Ave, Lakewood
Electronics
“Nick's guidance was very helpful in providing solutions I hadn't thought of prior to walking in the door. He thoroughly explains how to get the most for your $$$ no matter the budget. I highly recommend his service. I know I'm headed back when needed.”
“It's a nice store with great customer service.the plans are affordable however the company charges 5 dollor fee to pay in person with cash. Online via debit which I don't want to do dosent charge that fee. If you want more possible business you need people in your stores. You should not penalize us for paying cash in person . Your making enough money on your phone sales and monthly billing. You are also tied in with Tmobile.So your pricing should be good across the board on everything not greedy.”
“I searched online for a high-end sound system, and one company really stood out over everyone else. I contacted them, and from the first moment in speaking with them, I was so impressed with their knowledge, creativity, and customer service. I could already see why everyone raves about them. The amount of time, and patience they put into just designing the system is remarkable. Throughout the entire process, I was continually surprised, shocked, and beyond impressed, and just when you thought they could not surprise you more, they do! The level of communication far exceeds anything I have ever experienced in all the years of dealing with different companies. From start to finish, day and night, they were so personal, so down to earth, that you completely forget that you are even talking to a company. 110% best customer experience ever!”
“We’ve purchased 5 Minka Aire ceiling fans from All-Lite and worked with Aida each time. Great service, reasonably priced and quick delivery. All of them work and look great!
If we need any other lights for our home we will definitely be back and highly recommend Aida and All-Lite!”
“Excellent customer service was provided by store manager Brendan. The shopping experience was awesome with his assistance. I highly recommend this t-mobile location”
“Amazing service! had trouble removing a line with customer service on the phone and the employee, Lexi, did an outstanding job at helping us handle this situation! This is my go-to metro from now on.”
“I’ve experienced beyond great service with Juan and manny today with my new purchase thank you Juan and manny for great kindness!! I will always recommend them!!”
10AM - 7PM
5500 Pearl Rd, Parma
Electronics
“Lexi is great with every customer I have ever seen her assist! She has great customer service, great communication skills, and a very great work ethic. She always has a smile on her face. She seems happy to just help customers. She makes sure to customers get the best deal. She’s not like other workers at the other metro stores. This Metro by T-Mobile store is the best in town. And Lexi makes going inside the store a breeze!”
“While returning an item today, I experienced great customer service, patience and a peaceful atmosphere. I really appreciate the customer service. Thank you ?”
“Very nice and welcoming staff. When I mentioned I found a better deal at Walmart, they even tried to price match it. Way better than GameStop, who won’t price match or give any deals on games that are 4–5 years old. Great customer service and a much better experience overall!”
“Rolando was great. He was extremely helpful and made the experience simple all while helping someone else at the same time. I think Abdullah just got off his cycle recently so I wouldn’t pay mind to his review.”
“I have purchased my last few phones from this store, over the years, and my phone finally died on me last week, so I went back to the, to get a new one. These guys are great. By the time I got there, that night, it was practically time for them to close up shop and go home. They still took great care of me, they didn't try to rush me, or tell me to come back later, they went the extra mile, and stayed late, and made sure I got a phone and all my stuff transferred over, from, my other phone. They are always professional, they didn't act aggravated because I came in the store late, and I was taking up their time, they are very friendly and knowledgeable, and they get stuff done. They are really good people, and I really appreciate them helping me get my new phone running. If you are looking to buy a phone and you don't want to get hustled, and have to deal with somebody trying to upsell you, go see them. They are good, genuine people and I highly recommend this store.”
“Overall we had a great experience with Wellman & Griffith. Steve was a pleasure to work with during the whole experience. From the choosing and purchasing of TVs and sound equipment, to the installation, everything was seamless. Would highly recommend!”
“I did a crap ton of research on products I required for my new computer system. I thought I was going to end up driving waayyy out to the east side, but, I decided to check out Best Buy first to see if they had everything I needed. THEY DID! And to top things off I had a personal shopper who assisted me in finding everything and he even reminded me of stuff I had completely forgotten about looking for. Needless to say, they were my one-stop-shop so I didn't go to the other place. I got a lot more for a lot less than I had expected I was going to pay. Funny part was I walked in the exact amount of cash I needed for my transaction. What are the odds of that happening?! Yesterday's experience has thus far topped all my experiences shopping at a Best Buy. You guys really truly are THE BEST!!!! Thank you so much for making my day and my week and my month!!!!!”
“Keith is AWESOME! He helped me undo another shops terrible work and worked to get my new setup EXACTLY how I wanted it. Looks great, sounds great, and functions as it should.
Will absolutely use these guys again!!”
“They told me what they would do, how long it would take, and a cost estimate over the phone. They did what they said they would do, within the time frame specified, and within the cost estimate provided. I couldn't have asked for more.”
9AM - 7PM
7779 Day Dr, Parma
Electronics
“Christie is the best. She is very knowledgeable about the phones. Very professional and can take a joke. Very personable and a joy to work. We will highly recommend your store to our family and friends.”
“A Special Thank You to Kiara ❤
I just want to take a moment to recognize someone who truly deserves to be appreciated—Kiara, the store manager in Berea.
Every time I came into the store, Kiara was absolutely phenomenal. She was always professional, respectful, kind, and genuinely pleasant. No matter what request or question we had, she handled everything with patience and made sure we felt heard and valued as customers.
There is one moment that has always stuck with me. I remember being in the store when a customer was extremely rude, and I watched how Kiara handled the situation. She remained calm, respectful, and professional throughout the entire interaction. She never allowed someone else's behavior to change the way she treated them. That says so much about the kind of leader and person she is.
True customer service is not just about doing your job—it is about how you make people feel. Kiara has a way of making people feel welcomed, respected, and taken care of. In all my experiences as a customer, I can honestly say I have rarely seen someone provide customer service at the level she does.
I am genuinely sad that Kiara is moving to another location, because the Berea store is losing an incredible manager. But I am also so happy for her and hope her new location knows just how lucky they are to have her.
Kiara, thank you for everything you have done and for the way you treat people. You are truly phenomenal, and your professionalism, kindness, and leadership do not go unnoticed. You will definitely be missed in Berea! ❤”
“We went in and talked to Greg I believe and he took the time to explain the difference in tv protocols and what could be the best one for our situation. It did take awhile but he did a good job. We wound up getting a decent tv (so far) and a laptop. Good job Greg.”
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“Went to update my phone on May 1 the guy Mohamed was great explained things well & answered all my questions he was very helpful ! I walked out with a new phone !”