Hotels in Cleveland, OH

“Located in the heart of downtown Cleveland, and overlooking Memorial Plaza on its backside, this wonderfully restored building built in 1930 once served as the headquarters of the Cleveland Board of Education. During my three nights at the hotel, I found the staff upbeat and helpful, the common areas spotless, the pool and small gym functional, the restaurant adequate, and the bar with food until midnight a fun and convenient spot.
The bartender Cheela is a friendly extrovert who has a local following, and server Nicole in the restaurant exudes friendliness and helpfulness to patrons.
Jeramy at the front desk made the check-in seamless.
My room faced Memorial Plaza with specular view of the Cleveland Center and other downtown classic structures. The hotel is within easy walking distance of the Convention Center, the Rock and Roll Hall of Fame, the Cleveland Browns Stadium, and Cleveland City Hall. The hotel is reasonably priced compared to other hotels in the area. One of the photos posted below shows the view from a third-floor hotel room of Memorial Plaza and DT Cleveland.
One must use valet parking for hotel-sanctioned parking, but I found a lot under the Memorial Plaza proximate to the hotel that I used throughout my stay.
The Drury Plaza Hotel is an excellent choice for a visit to Cleveland if you want to stay in the heart of the action.”

“This hotel is what you expect when you pick the Hilton brand. Rooms were spotless. No smoke smells in any areas of the hotel. Good water pressure and plenty of hot water. Rooms are quiet.

Nice touches such as the app check-in no need to go to the front desk on the way in or check-out. Many elevators so very little wait time.

I was here for a conference. The conference rooms were well appointed. Drink stations were located in multiple locations in the rooms and halls, always kept stocked.

Meals served at multiple lines to make meal service go smoothly and quickly. The meals were all delicious.

Only slight negatives, they started cleaning windows of the main ballroom/conference room with 100s of attendees in attendance and the noise was unbelievable loud and distracting to the presenters. The hotel should have anticipated this and timed the window cleaning between conference events.

The elevators require you to scan room cards or use the digital app to up or down but you have to scan inside the elevator. It was difficult to scan and select a floor before the elevator started to move so missed floors multiple times.

The hotel checked in via text message throughout my stay and answered my responses almost immediately. I felt like they cared that I was there.

Great location to visit Cleveland.

Rooms: The rooms were large, clean, and quiet.

Nearby activities: The Rock and roll Hall of Fame is very close, and the Flats.

Safety: Felt very safe in and around hotel

Walkability: I always use the stairs and they were all very clean, wide, well light, with windows and glow in the dark hand rail and wall markings. Very good attention to safety.

Food and drinks: Amazing, top quality.

Noteworthy details: Staff were super helpful and friendly at all levels.”

“Staff were fantastic. The bed was very comfortable and the room was very clean.

Nearby activities: Enjoyed a long day at the Rock and Roll Hall of Fame.”

“Easy check in, I was upgraded to a junior suite, very pleasant greeting at the reception. My suite was impeccable, the bed and pillows were very comfortable. The Intercontinental Cleveland Clinic’s location is perfect as it’s attached to the clinic. Food at the Table 45 Restaurant is very good. Hotel’s staff are very friendly and professional. Overall, a great experience.

Rooms: My junior suite was spacious with a walk in shower and bath tub.

Nearby activities: Perfect location for business at Cleveland Clinic.

Safety: Very safe

Walkability: There is no need for car as it is attached to Cleveland Clinic facilities.

Food and drinks: Breakfast buffet is very good at North Side Cafe. The dinner menu is excellent at Table 45 Restaurant located on the ground floor.

Noteworthy details: Pleasant and professional staff.”

“The Ritz-Carlton, Cleveland is truly worth every penny to stay here. The staff greet you like your royalty. The check in process was smooth as silk. We went from the lobby to our room in not time. Now, the room got my blood pumping! Views, views, VIEWS! I’ve never seen this many views of downtown Cleveland. The in room dining was worth the wait, and the wait wasn’t long. We were traveling with our dog, and every staff member greeted him as of he were paying the bill. We loved every minute of the attention. The saddest part of this adventure was leaving, but we will definitely be back to the Ritz-Carlton, Cleveland. Thanks everyone there for their hospitality, professional and courteous way they treated every member of our family (especially our fur baby). ;)”

“The staff and others that come here to support the patients is incredible. they have a lot of activities for the people that stay here and they are so generous. I honestly don't know what I would have done without them.”

“Had the best weekend experience at this location Jessica at the front desk was awesome She was the BEST ! Made my planning so much easier on me :) The bellman was great helping with our luggage and everything both times checking in and out had the same guy we loved it everyone was so friendly from front desk to bellman and house keeping definitely will be back again... Jessica I cant thank you enough for everything”

“I came here for a wedding reception and the space was beautiful. We went to The Vault and had drinks. The space is an old bank transformed into a bar. The drinks were great. The bartender was amazing and professional. There were light appetizers served: caprese salad and chicken skewers, and they were great but were not typical menu items. There is plenty of seating: so stools, booths, couches, wing back chairs, etc, and places to duck off and have a private moment. It was very mob- like and classy: lots of leather, studded chairs, and leathery pillows interspersed with antiques from the old bank. It really is impressive. The rooftop bar is beautiful, too. Drinks were expensive, and the crowd was younger, but the views of Cleveland were stunning, and there was lots of private seating and high-priced bar food. A great date night place for a night cap. Everything was clean, especially the bathrooms. This is an opulent place. Lots of hard wood and marble details. Big but comfortable. I would definitely go back!!”

“We absolutely loved our visit !! We stayed on the main floor. The room was decorated perfectly for the time period. We laughed that the Bumpus house had tons of pictures of the Parker family and not the Bumpuses but that was the only flaw we could find. We talk about the great memories of our stay and we hope to go back. It's worth it to stay!!”

“We spent a weekend at the Kimpton Schofield and really enjoyed it! The rooms were good size and very clean. The hotel itself is quiet and the front desk staff were very sweet. Valet was super fast (although really pricy). It seems like noisy traffic is pretty constant but that’s to be expected downtown in any city. The only minor complaint that I have is that the rooms don’t have enough lighting at all. It was frustrating when we couldn’t have the curtains open to see.”

“The Tru By Hilton Cleveland Midtown offers a comfortable, quality stay, with many positive aspects that make the experience pleasant and relaxing.Breakfast: The breakfast buffet is satisfying, with good coffee and a classic continental breakfast that includes eggs and bacon, plumcakes, cereals, yogurt and fruit.Staff: The staff is friendly and helpful, offering an average service compared to other hotels.Services: We did not use the services offered by the hotel, so we cannot comment on them.Cleanliness: The hotel is very clean, ensuring a hygienic and welcoming environment for guests.Comfort: The hotel is very comfortable, being new and extremely functional. The rooms are sufficiently spacious, with two good-sized queen beds and comfortable mattresses. The sheets are clean and fragrant, even if the ventilation system can be a little noisy.Bathroom: The bathrooms are spacious and equipped with a large shower. The only downside is the dispensers, which can be too hard for children to press.Value for money: The value for money is excellent, making this hotel a convenient choice for those looking for quality accommodation.Location: The hotel is located in Midtown, a quiet area that guarantees a peaceful sleep. However, it is a bit isolated, so you will need to travel by public transport to get to the city center (downtown) if you don't want to walk.Free WiFi: The WiFi connection is excellent, functional and fast, allowing guests to stay connected without problems.In summary, the Tru By Hilton Cleveland Midtown is an excellent choice for those looking for a comfortable and convenient stay, with a good breakfast, friendly staff, clean and spacious rooms, and a location that guarantees tranquility.”

“Deion at the front desk was amazing, and every staff member I encountered during my stay was just as impressive. I had originally booked a different hotel and was extremely unhappy with it. Tired, frustrated, and arriving late at night, I checked into the Hampton Inn—and immediately, all my travel problems were resolved with professionalism, courtesy, and genuine kindness.

The staff took incredible care of me and my family when I really needed it, and I slept like a baby. I honestly couldn’t have asked for a better experience. Thanks to this visit, Hampton Inn is now my favorite hotel brand.”

“Last minute stay with wifey good night soft clean bed best overnight stay in a while

Safety: Nice safe location off in the cut

Food and drinks: Alot of local spots in area”

“Alice (front desk) is a true professional. She offered us eclipse glasses and suggested the optimal location for us to watch the total eclipse. Alice should be the role model for other front desk personnel! The room was simple and nice, overlooking Lake Erie and the Cleveland Guardians stadium. Perfect location within walking distance to many restaurants, baseball, football, and The Flats. Highly recommended!Walkability: Perfect location within walking distance to many restaurants, baseball, football, and The Flats.”

“My stay of nine days was great. The only complaint I had was that the ice machine on my floor was not working. Which meant I had to go to another floor to get ice. On the other hand I want to compliment two front desk workers, Kaitlyn and Mo. I mistakenly left my bag with my laptop at the desk. I was driving in a snow storm on my way back to NY and received a call that my bag was left. The roads were too treacherous to turn around, and I was almost about to enter 80East turnpike back to NY. So, Kaitlyn secured my bag and Mo went above and beyond when he took my bag to FedX and had it shipped to my home, which I received in two days. You all know how critical our laptops are to us. I am so grateful for their care and the due diligence of Mo. Thank you and Blessings always.

Rooms: Comfortable, king Size bed
Spacious and clean room.

Safety: Felt very safe coming in and out of my room and the front entrance to the hotel. The parking was so convenient.

Food & drinks: I never got to experience the breakfast hours. I'm sure it was fine.

Noteworthy details: Kaitlyn and Mo saving my laptop.”

“The rooms were being remodeled. The people who bought it are fixing it up for improvements. They were accommodating, we only stayed a night as we were leaving from Cleveland Airport to go to Vegas. They used to get you keep your car there for free and offer shuttle service to airport, it was included in your night stay. Now it's $10 per night if you leave your car there. They didn't mention that in write up in Expedia, which bummed me out, but it is still cheaper than airport parking. All in all, it wasn't bad.”

“Diz place be in da nice area of da hood. Room smells like someone be relievin demselfs on da carpet. On my wayz back from da Taco Bells, I mets me a nice lady who wad in da parkin lot. We be partayin all nights long.”

“My stay was very peaceful and a great central location to where I was going downtown Cleveland . Staff members Tee and Natasha were very polite and was there to answer any questions/issues I had the whole weekend I would most definitely visit again thanks ladiesSafety: Your not too far from the justice centerWalkability: On a nice day you can park your car and walk wherever downtownFood & drinks: There are plenty of bars and restaurants in walking distance and close driving”

“A 2 night mid week stay. Great center city location. Quiet. Great city and lake views. Front desk staff was helpful, friendly and welcoming.
The hotel hosts large groups for various sports competitions and such, and the facility is showing more wear and tear than I expect at Hilton properties. Broken elevators, missing tiles, damaged paint. On the plus side, spacious rooms, excellent showers, comfortable beds.
The in house restaurant product was a mixture of "pretty good" to "the worst I've ever ĥad". Prices were high.
But as with all things real estate, it all comes down to location, and this property is close to center city and major city arteries.
I would come back...But I would NEVER eat here.”

“Room was a standard two queens, overlooking the courtyard. Had a mini fridge. Was somewhat concerned from the previous reviews that I read, but we had plenty of hot water, pool and restaurant was open. Food was good and plenty for the price. Utilized the courtyard to take pictures of the eclipse. Only real issue we saw was that the building could use some maintenance, a piping leak in the hallway had the carpet soaked.”