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12 - 6PM
1650 W Market St, Akron
Mobile Phones
“Called these guys around 4:30 or so asking if I could come in after work to get my brother’s phone fixed, and they got me in without any problem. The guy was very helpful And informative over the phone, and when I got there, they and got me in and out of the office in about maybe 20 minutes. The price is also very fair for the model and the atmosphere is really chill and casual! Also clean and quiet which I appreciate. I would definitely recommend going here to get your phone fixed. They don’t scam you or try to sell you things you don’t need unnecessarily and they’re very very nice and helpful. I will definitely be coming back again if I ever need to have my phone screen fixed.”
“Corey was such a great helper during my visit today with my daughter. He had amazing customer service and answered every question that we had. He was very kind, knowledgeable, and worked fast!”
“As at the store Macedonia, Ohio and it was a bit complicated to get everything done, but he was patient and worked hard to make everything work. Definitely would recommend”
“Couldn’t be more pleased that I went to this store to get help getting my bill down. They worked with me. They were informative and courteous, and I really appreciated the fact that they helped me save a little money. I’ll be sending my friends.”
“Niyah at AT&T made my experience quick, easy, and I left extremely satisfied. She is so knowledgeable and made sure I received the best deals and promotions. I was with Verizon over 20 years and my cellphone bill for one line was over $130. Not only is my bill cheaper but I also felt like a valued customer which I haven’t felt in years. Niyah typically works at the Brimfield location and I HIGHLY suggest working with her. She’s trustable and super kind. Thanks again Niyah!”
“My Android phone was completely locked & I did not have a password to unlock it. Mike tried everything & all kinds of passwords to get it unlocked but everything failed. Finally we decided reset to factory defaults was the best thing to do. He was patient & kind as he not only got the phone unlocked but set up all of my new settings! Everything took a long time because we were trying to save all of my photos. As it turned out, I did lose some of my photos, but not my apps or my contacts. He then went to my Bronco with me & got my phone set up. I was back in business. Thank you Mike & Tony for all that you did to get my phone running again!”
“I believe his name is John. I could be wrong the service here is unmatched. I was referred here from another phone repair shop. That speaks volumes itself. Repairs are timely parts ordering is quick. There is so many food things to be said. YOU WILL NOT REGRET DOING BUSINESS HERE. They can keep your device new. And keep you from having to buy a new phone every two years.. he also fixes computers and all sorts of electronic devices.”
“Visited the store to look into switching our carrier from T-Mobile to Verizon. Not only did we switch carriers, we also ended up getting new phones. Aiden took great care of us and transfered all our data from our old phones to the new ones. Aiden was super professional and answered all of our questions. I would highly recommend stopping in and talking with him if you're thinking about changing carriers and/or updating your phones.”
“Excellent service by Eternity at the N. Main St. & Tallmadge Ave. Metro Store. We live in Barberton, but when we need to visit a store we go to this location just to be helped by Eternity. My wife & I both needed new phones as our batteries were wearing out. We met Eternity before at this store and told her the models we desired. Eternity went to work locating the phones, contacted us in a couple of days and then called letting us know she was ready. Excellent customer service from Eternity! Highly recommend this employee and this store!! TY Steve & Jan!”
“BRANDON at this location is a gem!!😊Sweet, honest, kind, and just a pure gentleman. He’s calm and you can feel his authenticity the moment he greets you. Warm smile and lovely personality. We called last minute last night, to see if he had any IPhone Pro Max Plus phones in stock . He did and although it was late, we hadn’t made an appointment,and it was shortly before closing…he stayed to help us. Please ask for him. You will be more than satisfied when you do. You’ll leave smiling and know you were well taken care of 🤗”
9AM - 9PM
4186 Kent Road, Stow
Mobile Phones
“Excellent experience! Gavin helped me with selecting my new phone, helped me save money on Internet and clearly explained features I had questions about. He was very knowledgeable, professional, and friendly. Thank you!”
10AM - 7:30PM
790 N Main St, Akron
Mobile Phones
“This place should be named everything wireless.
I had a water damage iPhone that apple said couldn't be fixed i need to buy a new phone. One of the workers at the apple store told me about This place aj fixed it for 65 bucks i will never go to the apple store again.”
10AM - 8PM
9706 OH-14, Streetsboro
Mobile Phones
“Very helpful. Very knowledgeable. Great personality. Excellent customer care. He was very patient and kind. Took his time and took care of all our questions and problems.”
“Had a wonderful experience today with Emily who helped my Mom purchase and set up a new phone. She had several suggestions on how to save on the monthly bill. Very pleased with the level of service we received today, thank you Emily!”
“My phone was locked. At risk of looking all my data. An employee at the Macedonia Ohio store solved the problem. It was difficult. Unfortunately I didn't get his name. He's a great employee. If I was still in business I'd be happy to have him as an employee ! I told him so !”
10AM - 7PM
3515 Hudson Drive Ste 300, Stow
Mobile Phones
“Soniya at Cricket Stow is wonderful. Great with people. We upgraded to a new phone and she helped me transfer all the data from my old phone. One observation: when you call the store and no one can pick up the phone, it just hangs up on you. Would recommend you install an answering message.”
“The sales professional working the 2 days I went in, was working by herself, and the lady did a fantastic job! It might have took a little longer than expected, but for one person, she did just fine. Her name is Molly, and she works at the Brimfield office. Stop and see her!”
“I just wanted to say thank you very much for hiring ms. Katie the representative she's awesome and her knowledge of products and she listens to the customer with her attention to detail about what the customer wants and needs, kudos to her expertise, Ms Katie takes great care of the AT&T customers, I say their is not enough stars for her wonderful kindness, may God continue to bless Ms Katie.
Thank you for being part of the AT&T family.”
“The store representative was wonderful. We accomplished more in this one visit than hours on the phone with customer and a visit to another store. The representative not only helped get the port number we needed but took the extra step of updating the account for easy access in the future. He was so kind and we weren't buying anything. He didn't need to help but he solved all our issues. We gratefully appreciate the kindness shown at this store and recommend this store for Cricket.”
“I had a very good experience with the AT&T store at the Aurora location. The representatives were very nice, friendly, patient and helpful. I wouldn’t use AT&T again whenever applying for a new phone.”
“I switched over to T-Mobile a couple of weeks ago and I have to say, by far the best service I've ever been on!
Thank you Chris for being so great and walking me through everything. Love the fact you went above and beyond to make sure we were satisfied with this process. Definitely recommend T-Mobile and I definitely recommend the one in Streetsboro.”
9AM - 8:30PM
6720 Bass Pro Drive, Hudson
Mobile Phones
“I've honestly never had an easier, more efficient and professional switch to any service provider than the one I had at the T Mobile inside of the Boston Heights Costco. Alex helped me from start to finish, communicated through text on updates and was always available to answer any questions. The switch from AT&T took less than 20 minutes and since our phones were paid off it cost nothing. $0. We are now saving over half of what we were spending on internet and $30 less on our phone lines. Not to mention the $400 per line gift card AND the $75 per line Costco gift card. It's a literal no -brainer and with top notch service from guys like Alex, it was an easy choice.”
“I’ve been working with Cal for a few years at Tallmadge Ave store in Akron. He’s always been great.
Ryan went above and beyond to help me and explained how to navigate the crazy process of switching my service. What a stellar guy and solid experience I had with Ryan! I will always remember his dedication to customer service and his knowledge and great attitude!
Awesome”
9AM - 9PM
2574 OH-59, Kent
Mobile Phones
“Went to switch carriers what a great experience I cannot say enough goid things fast friendly got new phone cheaper plan new phone same number ported my stuff over made me feel like a queen unlike t moblie the longer your with them they couldccare less don't sleep on this store I don't praise businesses often but when you do good if you follow my reviews you get good I am honest about the service friendly staff and pricing”
“CSR'S went above and beyond to help solve my problem, which is the first time I had one! It was software related. But replaced my phone (under warranty) just on case! I guess I am one of the lucky ones with Verizon!”
“I had excellent customer service from Jameira! She was knowledgeable and friendly! Jameira was professional and courteous! I have never received such remarkable customer service before! She is awesome!”
“Tyler that works at the Stow Office was very helpful and help me with a problem I had. I’ve used this office many times and they always are very friendly and helpful.”
“The red man here is an expert. He was able to not only switch my phone number, but also move my data from my old to my new phone. The amount of integrity and respect he has for his customers is needless to say, excellent. Thank you Mr. Burt, you the man.”
“Avery was professional, helpful and friendly. He and the manager provided affordable options and went out of their way to assist. I would highly recommend this team to fellow customers.”
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“Store was very well put together and the team that was there knew what they were doing. Happy to get people that know their stuff when it comes to the phone world.”