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“Jay is the best! Patient, determined, a lateral thinker. Came to him with a tricky situation and he not only solved the problem, he generously gave me an old device when mine wouldn't work at all! Stellar”
“Best experience I’ve had getting a phone ever. All of the staff that day was kind and patient with everyone who walked in, not just me. They were funny and helped me understand clearly what I was buying. I’m never going to any other Verizon store again!! This is the one!”
“Selwyn has been outstanding in helping this frustrated cell phone user. We cannot compliment him higher than top of the line outstanding. He has been a credit to your company!”
“The customer service was absolutely terrific. Olimpia helped us find the best deal on my wife's new phone, and helped us every step of the way through, genuinely amazing!!!”
“Geoffrey M in the Cranberry store is AWESOME! So personable, knowledgeable and efficient. He is a pleasure to interact with and made sure to answer all our questions and even followed up once we left the store to make sure everything transferred to new phone. Another customer entered the store while he was helping us and they requested to wait for him. I think that shows what an incredible asset he is to the AT&T team.”
“Jojo was spectacular! This was hand-down, the absolute best experience that I have ever had with an At&t retailer. From the moment that I showed up, she was professional, patient, and didn't judge me with the many times that I changed my mind. If you are looking for a new phone and need to see someone that will take their time out to show you how valuable your time is to them, come here and see Jojo! Also, a big shout out to her manager ?”
10AM - 7PM
539 Beaver St, Sewickley
Mobile Phones
“Meaning to post over a month ago, a young man named terry brought 3/4 of his own portable battery packs in for Verizon customers to use during the awful tropical storm and power outage. I have a business and livestock to maintain, with his help I was able to string everything along. He is a kind kind soul!”
“This place is SO good! Raj is the best at fixing anything and quickly. Get a little shopping done and a fresh screen while you multi-task. He’s reasonably priced and honestly the only place I take ALL of my electronics to. Located INSIDE Walmart!”
10AM - 7PM
943 5th Ave, Coraopolis
Mobile Phones
“I highly recommend this mobile store for anyone looking for great deals and outstanding customer service! Thank you Jay for setting up new device by transferring contacts and photos. Saved me a lot of time and hassle.”
“I honestly don't/can't remember the young guys name who has helped me out A LOT with my phone issues and my family's too! He's very polite and understanding about what I need. Also is very knowledgeable about cricket! I will always go back to him for everything! Thank you!!!”
“The sales manager Kyle was extremely helpful as we changed and added a line to our account. I have not had service so thorough in a long time. He made this a very good experience! Thanks”
“Lester is one awsome manager. He goes beyond help with his customers. He set me up with a new phone and number. He set everything up. He deserves a raise. Awsome personality.”
“The employee was extremely helpful getting my phone switched over she was very quick and efficient. I had everything I needed and it only took 5 minutes. She was very helpful and friendly.”
“The tech solved a problem with my Apple Watch in 30seconds that 2 trips to the T mobile store couldn’t figure out. They also fixed our IPad screen at a reasonable price.”
“They gave me an appointment 2 days after calling and when I arrived the repair was very quick, then they did a follow up call to let me know that if I had any problem with the front glass they would take my car for any repairs. I highly recommend them.”
“I went in this past Monday when my phone was not working at all. Hailey was so helpful, unfortunately she had to call Verizon customer service where the first lady was so rude she asked to speak to a manager 4x’s. We finally got another rep who put the manager on to help reset my SIM card. Hailey was very professional she understood I did not have the time or way to another store. Definitely for all my Verizon needs I will go to this store again! (If I wanted to deal with the rudeness of the customer service I would have called myself) oh wait my phone was not working!”
“I have worked and managed in the customer service/customer experience space for almost three decades. My visit to T Mobile yesterday, where I was so ably helped by Darren W, was without a doubt one of the best customer service interaction I have ever had. I had put off upgrading my I phone for some time. I also wanted the Apple Watch Ultra 3. Because of the horrible storm this past Friday night, we had no power. I thought it might be a good time to get an I pad that didn’t rely on WIFI.
I apologized to Darren when he introduced himself — this was going to be a complicated order, and I needed to ask a huge favor. We had been without power for more than 18 hours. Would it be possible for the phone, watch, and I Pad to be fully charged? He smiled and said it was no problem, that he would be happy to. He spent considerable time with me going through my accessory options. Every screen protector was perfectly installed. (Unlike when I do them!).
Darren, and all of the people working on Saturday, some who also had no power, were so incredibly helpful and kind to everyone in the store. I am grateful to Darren. He represents T Mobile with distinction and provided the finest customer experience.”
“I was extremely pleased with how helpful and knowledgeable Nyla was when I stopped in to the McKnight Road store. For me, upgrading to a new phone is a painful process. She took care of everything and I did not spend a huge amount of time there. I walked out with my new phone fully functional. Great customer service!”
“Kayla at this location is a rockstar. I came in today with issues with my hotspot and she handled myself and 9 other peoples separate inquiries all at once. She is an asset to this retailer because she certainly should’ve had help with her and did not. Still handled everything with grace and ease.”
“I am very old customer with Boost Mobile. I went this location and upgrade my phone , the rep is very helpful.and he transfered all contacts, pics , emails etc .I love this location.”
“Went to my atandt store could not do what I wanted but Adrian helped me out and was able to delete what I wanted he did a great job and very fast. He's the best”
“This was the best service in a Metro by T-Mobile store I have ever experienced. I've been a customer since 2017. Max is fantastic! Go to this location for very good and informative service.”
“Had a really positive experience getting my plan changed around and selecting a new phone today at this location. Danielle and the other staff were patient and helpful and offered great customer service.”
“Sim card in 2 year old phone stopped working on Memorial Day-OH NO!!! But Micah was working at this store and saved the day! He quickly, professionally, and completely diagnosed and fixed the problem in about 15 minutes start to finish. AMAZING! He joins the gang of courteous and knowledgeable T-Mobile staff with whom I've had the pleasure of working.”
“I can’t express enough how grateful I am for the above and beyond assistance provided by Geoffrey C. at this location! This wonderful employee gave me his personal number and helped me after hours and on his days off to get our 3 lines transferred over from another carrier! Who does that? And I’m talking about multiple days and hours spent when one phone that was shipped out of state had some issues. Geoffrey swooped in like Superman and handled everything with a smile, making jokes to help alleviate tensions, and with the determination of a dog with a bone to make everything just right!
Thank you for all your help, Geoffrey, you deserve a raise and I hope this small token of my recognition helps in some way. You’re the best! 5 ⭐️”
“Needed to upgrade my phone.. went to Verizon/Cranberry yesterday (4/23/25) & was fortunate enough to have Dominic work with me… he was VERY knowledgeable, personable and took the time to answer all my questions… it was positive experience!! Thank you Dominic”
“Great experience at this Verizon store. My family originally came in just to get a child’s watch phone activated, but thanks to Dennis, we ended up upgrading phones across the board—and we’re genuinely glad we did. Dennis was knowledgeable, patient, and incredibly thorough in explaining our options without any pressure. He took the time to understand our family’s needs, made sure everything was set up correctly, and ensured we left feeling confident and taken care of. His professionalism, efficiency, and customer-first attitude turned what could have been a quick errand into an outstanding experience. Verizon is lucky to have him, and we’ll absolutely return because of Dennis.”
“Stopped at this store a couple of weeks ago, talked to CSR Lovisha re replacing a Windows pc with a MacBook. She was very helpful, answered questions re transferring files and recycling old equipment.”
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“The people were extremely nice and very helpful, especially Dylan, Ken, and James. They answered all our questions and offered us the best options for our needs.”