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“We went to the UPS store in Weddington last night to get some documents notarized. Fabi was AMAZING! And went above and beyond for us. She and Katie made sure we were taken care of and even stayed after hours to make sure everything was thorough and complete highly recommend.”
“My guy Salah always comes through with great service!
I’ve been coming here the last two years when it opened up and I will not go to another UPS unless this one is closed. No more headaches thank God.”
7:30AM - 7:30PM
9935 Rea Rd D, Charlotte
Mailbox Centers
“The best UPS store! Everyone is extremely friendly and helpful. They will get you in and out in no time…. Also the range of services is just what every small business owner needs. We are very thankful for all the help provided on daily basis (and we are there every day).”
“I will only go to this UPS store. The guy who is always there, likely the owner, always helps with anything I need, from copies to fingerprints. I haven’t had that experience with other UPS stores.”
“Denise D and her crew are so helpful! I brought many what I thought almost impossible to pack items and they didn't flinch! Their professionalism and can-do attitude are what make me keep coming back without thinking of another store! Thanks for an amazing experience Denise D and crew!”
“I go to this UPS very often for Amazon returns, pritnting and shipping needs. The manager Misty is very friendly and accommodating and always makes it an enjoyable interactions. This is not the closest UPS to my house but I find myself driving the extra distance because I know I will be met with friendly staff and a seamless and helpful experience.”
“Ryan and William are always so willing to help me. William faxed documents and it took three attempts. Ryan had all the information that I needed about my passport application. I love this location because everybody here does a fabulous job. Nick is the manager and he is pleasure to work with.”
“I highly recommend the store! I showed up about 25 minutes after they had closed not realizing they were closed and an employee met me at the door and told me they were closed, but then proceeded to take my return. I didn’t even have to ask. They are super polite, kind and I will definitely return.”
“One of the best customer service experiences I have ever had the store manager Christine is extremely patient and sweet and caring went above and beyond to help us even though she was busy we waited patiently for our boxes to be packed to be by her self she was on point deserves a raise also the A4 print job I was reading that is a European measurement so your staff did an amazing job as that would not be their fault also I didn't think it was your employee job to fix a internal issue with the printer I was there this day as well and she was very nasty and rude to the employee who was trying to help her and it was not the store manager. Your employees have always shown professionalism. People need to understand that we do the American standard of measures not European that it should be stated when they come in and not harass the staff for not knowing another countries measures”
“These folks are the best. A lot of us no longer have printers. I'm one who doesn't. Any time i need printing, I go straight here. They're super fast, kind, friendly, and courteous. I can't wait until I need more printing so I can go see them again.”
“Any/all negative reviews for this store are from an average of FIVE years ago. This location is GREAT, and it has been for years. Zero problems. Quick. Friendly. Professional.”
“I love the employees in this store. So efficient, fast, helpful and above all a ton of smiles and holidays wishes. Keep up the good work. Refreshing change to go to a store and come away happy with the service.”
8:30AM - 7PM
8508 Park Rd, Charlotte
Mailbox Centers
“Hemali, the owner, and all of her staff were professional and helpful to me during the past 2 years. They assisted me with tedious copying of legal documents & mailing them safely & swiftly to attorney offices and courthouses. They gave me peace of mind, support and confidence during an emotional event. Many thanks to Hemali and staff!”
“This is the very first time I have felt warmly welcomed in to a UPS store! This is a true rarity (in my experience). The warmth of a family owned AND operated UPS store, where it is obvious they enjoy one another and care about the customer. They stayed open a few minutes after closing and welcomed me with a smile and offered me assistance with securing/taping my pre-labeled box. I have never felt like anything but an inconvenient burden when dropping off packages at other locations around the area. After today’s experience, I will be making them the only location I use.
On a personal note: With an hour of terrible traffic jams and rerouting to get there .. y'all really changed my whole vibe today by just being authentically kind. It’s rare to encounter folks like you. You are appreciated!”
8:30AM - 6:30PM
3116 Weddington Rd #900, Matthews
Mailbox Centers
“Came in for an ID pic for I-9. Very warm service and good customer care.
Thank you for being nice. I've been feeling anxious lately but hearing the kind word made a day a bit better”
“Edit: i appreciate responsiveness to reviews. It seems like one apple ruining the bunch.
I agree with lot of reviews. Terrible customer service with particular employee. I came in with amazon returns (already labeled and boxed) and she rolled her eyes and said “oh they better not be all returns”. Like what does it matter to you? The store makes money off it. Sigh”
“We just had the best experience at the UPS store #0909 to send of 1st college care package to our daughter in Nashville TN. The clerk was extremely helpful and kind! Then, we saw the regular afternoon UPS late afternoon Pickup Driver to thank him for his work. He remembered our daughter from seeing our family for over 10 years! Extremely impressed!
Sandra Cody”
“I frequent this location several times a month for returns, printing and shipping and every time is quick and pleasant. The staff is friendly and helpful and their customer service is wonderful. I think the negative reviews are from people who don't understand standard UPS shipping or that things do happen out of the control of the store itself. :)”
“Apparently I didn’t listen to my wife when she said go to usps and I went to ups. But the gentleman helped me label the box and insert the packing slip and let me know it’s usps. They are always helpful here”
“Great location for self serve of Amazon returns. No waiting and very timely. In and out fast with code on your phone ahead of time. The staff help can go side ways at times as for some reason misses the fact that without customers there would be no job. Good to be busy.”
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“Even if there is a line, I never have to wait too long. The employees are very efficient and friendly. I have never had an issue at this store. I love the convenience of this location for me.”