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8:15AM - 4:30PM
2261 Hughes Ave, Jbsa Lackland
Post Offices
9AM - 2:30PM 3:30 - 5PM
615 E Houston St, San Antonio
Post Offices
“Saw other reviews in the area for postal passport services and was scared because of how bad the reviews were, went downtown early morning and had a great smooth experience. They treat you how you treat them so be kind (:”
8:30AM - 5PM
5555 San Fernando St, San Antonio
Post Offices
“This was my first time shipping a item and the postal workers here were very friendly and talked me through the process and addressed all my questions and concerns 10 out of 10 customer service!!!”
“I can’t share what a weight that has been lifted! Esme was communicative & punctual! She came in & helped my daughter get her room back organized and helped her create systems. I don’t know how she did it I thought she’d run when she went in there ??. But she had a plan & executed on sight! I will definitely use her expertise in the future”
7:30AM - 5:30PM
1064 Vance Jackson Rd, San Antonio
Post Offices
“I have to go to pick up my mail from the post office since I don’t have a mailbox for over 4 months now. Is so annoying but they are very friendly and helpful every time I go”
“I’ve consistently had a very good experience here, and have found the employees to be courteous and professional. Once there was a snafu with an overseas package not being delivered to me due to an incorrectly written address. Instead of sending the package back to the sender, the workers at this USPS location quickly tracked down my package and delivered it to me later that same day. I really appreciated that. On another occasion, they took care in hand processing my wedding invitations, all of which ended up being delivered without issue. Thanks USPS! :)”
“In a span of 22 years, of all the various Post Office locations I’ve been to in San Antonio, this one on Broadway 78209 stands out in customer service. Even when the customer line gets long the clerks, to be specific David and Marco, who I personally find excel in their service, are professional, efficient, always very polite and kind (a rare service quality to be found at the USPS customer locations), giving each customer -regardless of their ethnicity and/or language barrier- a respectful and professional assistance and treatment. Unquestionably my favorite location in this city.”
8:30AM - 5:30PM
3918 Clark Ave, San Antonio
Post Offices
“This post office isn't the closest to my house, but I come here because the service is always good. Even when the staff is super busy (like today), they're very helpful & I appreciate them for that.”
“Have]d a salesman come to the door for Internet and phones. Just changed to ATT but changing again to Spectrum.Robert spent quality time getting us set up as I work from home.A+++ service.Thanks for sending great people out, we really enjoyed having Robert assist us.⭐ ⭐ ⭐ ⭐ ⭐”
“The employees here are very patient and helpful. It's hard to deal with the public and people tend to complain if you don't do what they want you do. Overall they provide an awesome service. I go all the time to ship from eBay. I know that people that complain never tell the full story. Anyways, the staff here has always done what they're supposed to and always with a smile. Thank you! I appreciate you.”
“Been going to this post office for more than 20 year always had a great experience with the staff very professional, under staff but still very patient with customer’s,”
“This location is great and super convenient. The employees are very friendly and helpful. I wish the hours at this location were longer and/or that they would add a package drop off kiosk because I often am not able to go during the short open hours (currently 10 am-1pm). If my package is larger than 4x4 it doesn't fit in the drop chute. I think that would increase the business here as well.”
“I usually don’t leave reviews for public institutions but I had a great experience getting my passport renewed here. Everyone was patient, efficient, helpful and friendly. I had to wait about an hour to get my passport renewed but that was expected since I didn’t make an appointment.”
“not sure why people are giving this place negative reviews. it is very clean and staff has been helpful. this has been my go-to post office location for 3 years.”
“Was recommended by other USPS locations to use this locations finger print machine, the gentleman behind the counter was very professional and helpful with any and all questions 10/10 Service!”
8:30AM - 6PM
15610 Henderson Pass, San Antonio
Post Offices
“This 5 star review is not for the post office, it’s for Jose. Hang out in here for more than a couple of minutes & you’ll realize Jose is the man that everyone comes to when they don’t know something. Idk about the rest of this place but you can tell Jose is a work horse & a good dude. Love to buy you a beer sometime man!”
8AM - 10PM
10250 John Saunders Rd, San Antonio
Post Offices
“Stumbled upon this gem USPS while looking up USPS in the vicinity due to my occasional long and arduous work schedules.
Initially I was in doubt, thinking that there is no way a USPS is open until 22:00 or on both Saturdays and Sundays but I really needed to mail my shipment on time so I drove here to check it out. As I arrived, I realized that the rumors are true! They are not only open until 22:00 and are open on weekends as well.
I’d especially like to recommend Gregory, who was the friendly, efficient and accommodating USPS agent who helped me out. It is rare to see someone who is optimistic, efficient and happy when working this late. Bravo, Greg!
Because of the Greg, friendly and efficient staff members, plus the convenient opening hours including evening and weekends, I will definitely be coming back to this particular USPS in the future even if I had to drive much further. Keep up the amazing work, Greg and USPS SAT John Saunders!”
8AM - 12PM 1 - 4PM
8601 Midcrown Dr, Windcrest
Post Offices
“Been here several times and it's one of my favorite post offices. There are normally two women who work here and they always have smiles on their faces and work efficiently. When I say there is never a line there is practically never a line. The longest I have seen was three people. My items are scanned that day.”
“I would like to sincerely thank George for his outstanding assistance and professionalism. Due to an oversight on my part, I failed to confirm my passport appointment, and George went out of his way to help me regardless. His warm smile, calm demeanor, and willingness to assist turned a stressful situation into a positive experience. I am deeply grateful for his kindness and support. Thank you, George—you truly made a difference”
“I had an excellent experience with customer service. The line was small, and the staff were very patient. They explained to me the cheapest way to send my mail. I also want to commend Iris, who works at the front desk. One customer was quite rude, but Iris handled the situation with professionalism and composure. She finished assisting the difficult customer very well, and I want to give her kudos for her outstanding service.”
“I've had to visit this annex twice so far concerning packages related to my mother's passing. The staff has been very polite and helpful.On a side note, i have noticed that postal workers here are far more happier and better at the customer service aspect of their jobs than those in Albuquerque.You all must treat them right for them to so jovial! Postal workers deserve our respect. So don't forget to say 'hi' once in a while to your local postal carrier.”
“This location does not have a customer service window. I know that when I ring that buzzer I am interfering with their regular job duties, and I try to be courteous and kind to the person that opens the window to help me. I have always been very satisfied with the service I have received.Believe me, it's not their fault that our packages sometimes don't get to us, and they would prefer that it did. Just remember that you catch more flies with honey than with vinegar.”
8:30AM - 5PM
2492 Stanley Rd Jbsa, Fort Sam Houston
Post Offices
“Mary and Jmarie Friday 6 minutes before close were eagerly helping me with my passport application and make sure I got it right. She spot me Stick the wrong label on the envelope and just save my day for the important documents. They also open on Saturdays. Thank you for keeping helpfulness and cheerful staff that don't kick me out or nasty about anything. Love my post office”
8:30AM - 5:30PM
1948 Austin Hwy, San Antonio
Post Offices
“My experience was great Mrs.Angela was quick even made myself copies when send documents for my husbands passport. Saved me money and was super sweet during the process.”
“Not sure why so many bad reviews. Ladies here were really nice and professional. Answered any questions I had as a new resident here needing to pick up mail box keys.”
“Love this little post office! The woman here always waits on me and she is always so pleasant and friendly. The only thing is that they no longer accept credit cards. They only take cash. You can send off mail and packages and buy stamps. Happily, I live nearby and so, for me, this is very convenient :-)”
“I just want to say how grateful I am for the kindness and support I received at the post office today (maybe a 10-20 minute encounter). I was in such a stressful situation because I urgently needed my mail (we moved on the 1st of August)I needed bills, school stuff for my sons, car registration stuff, replacement ID and inside could be something as important and emotional as necklaces and a tiny custom urn w/ mom’s ashes I purchased several weeks ago.
Carlos and Brittany went above and beyond to help me, they literally have me in tears as I write this. They were patient, understanding, and truly compassionate in a moment when I needed it most. With how divided and hateful our country can be, they reminded me that kindness is free and there are way more amazing compassionate people, than bad ones! I am so thankful that they took time out to research my issue ( THEY DID NOT HAVE TO TAKE THESE EXTRA STEPS W/ me) and Brittany even contacted the carrier that delivers my mail in the mailbox (asking them to bring my mail in so I can pick it up tmrw on a SATURDAY & a holiday weekend!).
I am floored at the level of kindness they showed me today ?!Their effort and care meant so much to me, and I can’t thank them enough. People like them make all the difference, we need more people like you two in these extremely important government positions/roles. THANK YOU SOOOOO MUCH!
Lines are short, patience is long ??! Such an amazing experience!”
“I recently had a great experience at the Live Oak Post Office on Landmark Dr. I was helped by Alacelia (spelling?) She helped my wife and I with our mailbox keys. I had left them hanging in my mailbox and she took it upon herself to ask the Postal Carrier that next day. Unfortunately I couldn’t find my keys. But she did take my phone # down and contacted me to let me know she had held my mail and I could come pick it up. She was very professional and courteous. She should be commended for her customer service. I’ve never had a problem with the Live Oak Post Office on Landmark Dr. I have lived here since 2007. Well done Live Oak Post Office.”
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“Personally when I came here I was helped and was given over and beyond customer service. Thank you Angelo for helping me find my package! Being at temporary lodging I had a gift from a family member that we could not find and Angelo went above and beyond to help me find it and point me in the right direction to pick it up. I got it with no problems. Thank you again!”