“Many many thanks to the professional , helpful and great team of Cox store Vienna VA :
Ms Mayra Baïza and
Mr Cyrus.
All the blessings ?
Khamboubi family”
“Adam at the Old Keene Mill location is so wonderful to work with. I had a serious issue and came back a few times - on each occasion secretly hopeful he would be there as he is super knowledgeable and solution oriented. I’ve dealt with other T Mobile reps over the years but they don’t compare. Thank you Adam for your invaluable assistance. T-Mobile is lucky to have you on their team!!”
“Excellent customer service! So patient and knowledgeable! Right iphone 17 color in stock. He helped me through a complicated plan transfer from previous provider AND made sure phone was set up correctly! Thx Arjun!”
“What a great experience I had at Verizon shop in McLean. Mohamed was the ultimate professional with knowledge and empathy. He walked me through the entire process and answered every one of my questions with patience and a helpful attitude. Kudos to Mohamed and to Verizon McLean!!!!!”
“Excellent customer service from Mr.David. Took the time to explain all my concerns and resolve my issue.He also made good recommendations for other services and promotions provided by T mobile. Mr. David is an asset for the company and should be recognized for going above and beyond to make customers walkout the store with a smile on their face.”
“What a pleasant experience!!
I went into the store to get information and I ended up with a wealth of information. Mariela is a fantastic employee very pleasant and always with a smile.”
“T-Mobile has truly exceeded my expectations with their outstanding service! I recently visited their store, and I was blown away by the friendliness and professionalism of the staff, particularly YAW. From the moment I walked in, they made me feel welcome and valued as a customer. YAW took the time to listen to my needs and provided tailored solutions without any pressure. Their knowledge and enthusiasm for helping customers were evident, making the entire experience enjoyable. I left the store feeling satisfied and excited !! Highly recommended! Thank you, T-Mobile and YAW, for such a fantastic experience!”
“Greg was incredibly helpful, friendly and nice. He helped me choose my new phone, recommended a cover and screen protector, and got me all set up. I would highly recommend him for anyone needing a new phone.”
“I have been using this company's phone service for many years since I came to the United States. International long distance calls are much cheaper than other American companies. The customer service staff here can all speak Chinese and are very enthusiastic. They sold me many other products, such as equipment and smart cameras that can watch Chinese TV stations.”
“GoEngage is a user-friendly platform designed for both Head Start and Community Action Programs. One of its biggest strengths is the seamless integration across systems, which eliminates the need for duplicate data entry. The technical support team is responsive and helpful, assisting agencies with customization and integration with other platforms when needed. GoEngage offers a flat annual subscription fee, making budgeting easier, and provides high-quality training on an as-needed basis. Overall, it’s a reliable and efficient tool for agencies looking to streamline their work.”
“I had an excellent experience at T-Mobile thanks to the outstanding service I received. Matteo and Lenny who assisted me were incredibly knowledgeable, patient, and genuinely focused on making sure I got exactly what I needed. They walked me through the process of upgrading my phone and made everything feel simple and stress-free.
Not only did they help me get my new phone, but they took the time to explain the benefits of adding an Apple Watch and a tablet to my plan. They answered all my questions clearly and never made me feel rushed or pressured.
What stood out the most was the professionalism and friendly attitude. They made the whole experience enjoyable, I left the store feeling confident in my purchases and very satisfied with the level of service I received.
I highly recommend this location, especially if you get the chance to work with them ☺️”
“We had a very pleasant experience at the store. The sales representative, Mr Zubair was extremely helpful with the transfer of our cell phone services from T-Mobile to Verizon. His knowledge, sales and technical experience, and willingness to help a new customer was above and beyond our expectations.”
“Great and comprehensive service! Staff were very professional and resolved my cellphone service issue quickly! I would like to give a specific shout out to Kilmar Gomez.”
“Son, Jorge, and Carlos were so kind and helpful. They went out of their way to fix our issues and in a limited space while their store is under construction. We cannot thank them enough. They were wonderful.”
“I went in honestly not sure about switching to T-Mobile but I walked out switching my and all my kids - mostly thanks to Nawreen. She walked us through all the deals and did all the work. I was really impressed!”
“Matt was the most wonderful help I could’ve asked for. I came in and he solved my problems right away. I would most definitely come back just to see him to get squared away with any of my families phone plans.”
“Excellent service and support! Zack came up with a whole range of solutions for our cell phone / plans needs. Very friendly and professional, I highly recommend this store!”
“I had a great experience at the Verizon store. The staff was friendly, helpful, and made the whole process quick and easy. They explained everything clearly, helped set up my new phone, and made sure everything was working before I left. Excellent service and a smooth visit overall!”
“Hello. My name is Josiah Johnson and I'm a customer of Boost Mobile and I just wanna give somebody a shout out. Her name is Jessica, she's very customer service, the best customer service I've ever had, at 6241 Little River turnpike, she needs a rase!!!!!!!!!”
“The store manager Stephanie was so good at her job she helped me save money and gave me me items to help on my daily life. When I brought my kids she even made sure they were okay too! Her whole team is a reflection of how kind she is. Everyone there needs a raise.”
“I had a great experience with Nolan, the store manager at T-Mobile. He was very kind, patient, and extremely helpful. He took the time to go over different phone options, including Galaxy and iPhone models, and explained everything clearly. He gave me multiple choices and never seemed frustrated, making the entire process smooth and comfortable. If you have any issues, Nolan is definitely someone who will help you.
I truly appreciate the time he spent with me—it took about two hours, and he helped resolve several problems caused by a different T-Mobile store. Unfortunately, my previous experience at the Arlington Blvd location was very disappointing. The manager there was not honest and did not properly explain things before the store closed permanently. I was simply told to take the device home, plug it in, and everything would work fine—but that was not the case.
As a result, I was charged for two lines, even though I didn’t use one of them for the full month. That situation was very frustrating, especially since some locations operate as third-party retailers under the T-Mobile brand.
Nolan took the time to carefully review my account, helped cancel one of the lines, and worked to resolve the issue as much as possible. I truly hope T-Mobile recognizes what they have in him—he is an excellent manager and a very good person.”
“We've been working closely with EdgeconneX for the past year, most of which has been spent working on various projects with Laura directly.I can honestly say that Laura is one of the most polite, professional and kind people, I think that I've ever had the joy of working with!The team are super thankful when projects run as they should, but are also really understanding if things don't run in the way they expected.”
“Working with Luis today was a pleasure hey was very knowledgeable and gave us very fast service and would recommend him for other clients and look forward to seeing him in the future”
“Stopped in with a cracked iphone screen and Brandon kindly helped me out -got me the right screen protector, installed it, all within 5 minutes. Thank you Brandon! Would recommend this place to anyone needing help with their phone”
8:00 AM - 6:00 PM
11490 Commerce Park Dr, Reston
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“Flori provided outstanding customer service today. She was patient, knowledgeable, and made sure all my questions were answered. Her positive attitude and professionalism really stood out.
I had a great experience that I have never had in other location specially the van dorn location the agent there was rude thanks to Flori today . She went above and beyond to help me and made sure everything was taken care of. Her kindness, patience, and expertise made a big difference. Customer service like this is rare, and I truly appreciate it.”
“Paola Q. I love her!!! She helped me set up my home wifi super fast! I walked in last minute literally 4 minutes before they closed, I was out within 5, I really appreciate her doing that for me !!!”
“This review is specific to Mauricio's excellent customer service. Frustrated over the runaround I experienced with another T-Mobile store and T-Mobile's call center's customer service, Mauricio worked with his manager to have my replacement warranty phone sent directly to my address, then offered and delivered in helping me transfer information to my new phone.
He was persistent in negotiating the most efficient path with T-,Mobile's call center. If not for Mauricio, I would still be without a phone today. You know how debilitating that can be!”