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“Gracie just recently wrapped a personal loan for me! Her level of detail and knowledge was second to none! I can’t recommend Tri-Cu enough for all your banking needs!!”
9AM - 5PM
3115 W Kennewick Ave, Kennewick
Banks
“I had an amazing experience setting up my checking account. The team was very informative and helped guide me to the right account for me. The follow up since opening my account has been phenomenal as well with regular correspondence regarding the growth of my account. Thank you, Numerica!”
9AM - 5PM
4898 W Hildebrand Blvd #120, Kennewick
Banks
“Numerica has been a great help as I started my business! The manager Stevie helped me every step along the way with my business account, and even updated me as my business license was being approved by the state. This branch is personable and friendly, and I feel welcome whenever I am there. Highly recommend!”
9AM - 6PM
6717 W Canal Dr, Kennewick
Banks
“Working with Priscila was a great experience! She was attentive, professional, and made me feel valued throughout the entire process. Their personalized advice and excellent customer service made everything easy and stress-free. Highly recommend this branch!”
9AM - 5:30PM
4851 W Hildebrand Blvd, Kennewick
Banks
“RICK did 2 wire transfers, in large amounts to an escrow account in Lacy. They were both successful. He was very careful with ensuring all approvals were obtained and numbers were correct.HE IS very patient and knowledgeable.”
“I just wanted to say thank you again Jannie for your awesome customer service today. It truly was above and beyond my expectations. This is a perfect example of why I have been a customer of Banner Bank for so many years. Vicki L. Wallace”
“The staff at Southridge STCU has always been very friendly and helpful every time I have made a transaction. I have dealt with many banks and credit unions in the past and STCU is one of the best!”
“Getting better at what they do managing at scale. They aren't the easiest to get loans from but they are helpful and the fraud prevention dept and I feel safe banking with them.”
9AM - 5PM
8551 W Gage Blvd Suite E, Kennewick
Banks
“Fantastic crew and service level every time I visit. Always quick to help. Do most of my banking online/app which are easy to use, but when you need to go in and talk to someone, they do great!!”
9AM - 6PM
3350 W Clearwater Ave, Kennewick
Banks
“I used this bank because it is right next door to my job. I felt super overwhelmed when I walked in with a huge check that I was never expecting to receive. I walked in and told them what I wanted, no questions asked they met my expectations. They were not pushy nor did they try to make me open accounts that were unnecessary. When i did not understand something they explained it to me so that it made sense. It was a very calm cool and collected transcripts and I am very please.”
“I absolutely love this bank so far. Keyara was the person who assisted me in opening a checking and savings account and was very polite and informative. They even sent a follow up hand written card reminding me to enroll in paperless billing so I do not get charged a monthly account fee. 1000/10 The app is great imo and I love the dark mode design so much. I wish the 'lock your card' feature was more accessible as I worked in banking fraud and always keep mine locked. I only unlock when I am making a purchase and I frequently forget and need to access that quickly on the app when I am in a store or restaurant for example. I also love the website too and just how easy everything was. I am new to the area as a soon to be Game Design Graduate and finding a bank that I feel like I can trust is very comforting. I really hope they continue to be a great bank!”
“I just purchased my PERFECT home with the incredible help of Home Loan Officer Jose Filemon from Gesa. It would have never happened without his expertise and assistance. He got it done, he/we made it happen!!”
9AM - 5PM
7525 W Canal Dr, Kennewick
Banks
“This review is for the physical branch ar Kennewick, Wa, not the online services.
After my previous bank. Bank of the West was bought out, I eventually got locked out of my account.
The ONLINE services and phone center has been genuinely abysmal and horrible.
However, Phoenix at the Kenmewick branch has offered stellar service. Despite everything we still couldn't get me logged into my online account, amd i had to cancel my account, but I appreciate everything he did.
Online services get 0 out of 5 stars, Phoenix get 5 out of 5 stars.”
9AM - 5:30PM
4 N Union St, Kennewick
Banks
“Ashlee W. Helped me tremendously, more than I expected honestly. My dad recently passed & my mom has dementia. Thank you Ashlee for your knowledge and help in all I am having to deal with. Best banking experience ever!”
9AM - 5PM
7600 W Quinault Ave, Kennewick
Banks
“This location's Merril advisor Alejandro Maryuga is an absolute boss. He resolved a complex and time sensitive issue with care and efficiency. Somebody give this man a raise ?”
“These folks helped me out of a tough situation. I was four hours from home on vacation and my wallet was stolen. The details are complicated, but their patience, kindness, and great advice helped me both short term and long term ( I only had one credit account with Chase, no deposit accounts, so it was easy). Thank you all (especially B)”
9AM - 5PM
3420 West Kennewick Avenue, Kennewick
Banks
“I have read all the reviews and we were not very sure about going with my husband, but the truth is we were pleasantly surprised, they were very attentive and kind in terms of attention and explanation on how to manage our account, sometimes you have to give it a second chance .”
“Isa is the best! She’s always friendly and willing to go the extra mile to help out, they have had some changes in staff that I wasn’t happy with but Isa never lets me down!”
“Thank you very much to Lesly for her help. She was very friendly, professional, and had a positive attitude. She assisted me in opening a new checking account, very smoothly.”
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“I do not Bank with Key bank, but needed so question answered that I've been trying to track down from 6 am to 12 pm. Tristian Curry was not only helpful, but very kind and understanding. He let me know that the situation I was in was not a great one and he would do what her could to help now and later on if needed. I felt understood, that my concerns were listen too, and he was so cheerful!”