“This store is different than other USPS stores. We went for a passport appointment and the people there were amazing. Smiling whole time and helping with all the questions.”
“In general, I find local USPO staff to be friendly.This location in Factoria is a big notch above all else - staff is sooo friendly, engaging and super helpful.Its obvious that they enjoy working together and working with customers.Kudos!”
9AM - 1:30PM 2:30 - 5PM
2116 SW 152nd St, Seahurst“Absolutely amazing customer service and a really charming location/building. It has a small town vibe and the people are so kind and efficient. This is my favorite post office in Seattle.”
10AM - 12:30PM 1:30 - 4PM
23406 Pacific Hwy S Ste 106, Kent“They open at 10am. I was here on 11/29/23. There was no line and the lady there was extremely nice and very helpful. In and out in minutes. No hassle, no fuss no complaints. Went in shipped my stuff and left.”
“Staff and services at this post office are awesome.Mr. Lee helped me with a complicated international mail delivery that required a self-registered exp…….. etc etc. He patiently explained the process and helped me choose the best option.Thank you Mr. Lee and Team!”
8:30AM - 5PM
216 W Gowe St, Kent“Ingrid is delightful and she really helped me through the steps of getting a money order and choosing the right mailing service. I had such a good experience here that I'll go out of my way to use this post office instead of other locations.”
8:30 AM - 6 PM
2003 S 216th St, Des Moines“Jennifer was great to work with, she was very knowledgeable she got everything done to above my standards and provided me with the best and most cost effective way to send my package.”
8:30AM - 5PM
4412 California Ave SW, Seattle“Helpful, competent, and friendly people working here. Tends to be lines but it moves along. Things are in general disrepair - not their fault - a product of (lack of) federal funding.”
“I've been dropping packages off for my business in the morning and the atmosphere here is always very friendly. Today I got help from a manager named Andre and I was extremely grateful! He suggested a package pickup service for my at home business and helped me get everything set up. He was also great with my two year old who was with me at the time. Highly recommend! :)”
8:30AM - 5:30PM
3040 78th Ave SE, Mercer Island“Using a government office can by trying... but Tyron called me after 6 PM from his own cellphone to help me. Said he wanted to treat me "like family." Solved my problem through speaking and texting. Only gave it 4 stars because you can't get through on the phone directly to the post office. Need to go through the 800 number and have them call you back. Thanks, Tyron!!!”
“I went in the other day to mail 100 media mail items, thinking I could do so on the self-serve machine. I double checked with the woman behind the counter, and she said that unfortunately media mail packages couldn’t be processed with self-serve. She then patiently attended to my 100 envelopes by hand, typing in addresses, confirming destinations and applying labels. It took a long time, and she was really kind. Luckily, the post office had staffed two other attendants who handled the rest of the line, so no one had to wait to long to be helped.I grew up coming to this post office, and now back home, I’m happy to see that it’s the same kind and helpful service. Yes, sometimes it’s busy during holidays, but I’ve always experienced a lot of care here over the decades at this USPS location.”
8:30AM - 5:30PM
609 SW 150th St, Burien“Very friendly and helpful staff! I drop off lots of packages a week and they have never been delayed. Thank you all! (Many of these bad reviews are just blaming the nice folks here for things totally out of their control.)”
8:30AM - 5PM
4301 NE 4th St, Renton“Nice and good people today the passport guy really helped us we had 3 people for passport applying he helped us with form and guided us how to complete form except help of God and him we were not able to do the forms and we were about lose our flights ticket but here we got perfect help and guid thanks for the passport man God bless him and his family ?”
“I think a lot of people don’t know how the mail system works. It’s not your local post office that processes the mail, they just deliver it. It’s all part of a nation wide cohesive unit. They do not have control of your mail getting lost!! However they can track it for you. Do your research and stop complaining.”
9AM - 5PM
32829 Pacific Hwy S, Federal Way“I had a great experience at this USPS location. Jeannine was very kind in helping me with my package and safely sending it out. She made the process smooth and stress less. I will definitely return to this location for all my future needs!”
8:30AM - 5:30PM
2420 4th Ave S, Seattle“I had a bad experience trying to get my fingerprints scanned at another USPS so I decided to try this location. James was super patient, explained everything clearly, and we were able to get the scans. Thank you James!”
9AM - 5PM
1815 SW Campus Dr, Federal Way“I love the twins lake team post office. They are very helpful and kind. All the girls, new people, and boys! I just wander if anyone knows at what time the self service usually will be closed.”
“The employees here are lovely! They were kind enough to help us with fingerprints outside of the regular hours because we had driven there from Canada and couldn't find the hours anywhere online... They're only posted in person. So here they are, for anyone else needing to know!”
“5/5 for Boon’s friendliness and helpfulness when my fiancé and I asked about different shipping options and delivery times. The line before 4 pm on a Friday wasn’t too long. I’d come back to this post office, which is rare for me to say about any post office.”
“Community mailboxes are broken/stolen recently so had to pick up my mails here. It was a fast service (took less than 5min) Saturday morning and no complaint at all!”
“A man bashing me because I am Asian, but with the nice and calming words of the head staff here helped me stay calm. Although that man was too much for me to handle.”
“Long lines, of course, yet moved quickly. Alway's friendly service. Parking spots are narrow, though & much harder to come by, especially during the holiday season.”
“These folks here have helped me multiple times and are great at the service they provide. The reviews do not show how hard they work and how much they deal with each day. They may not be the warmest face but the service is great and they're nice.”