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“My phone quit working. we arrived at the store before closing. Mason quickly diagnosed the problem. he checked our current plan and provided us with cheap cheaper plan and more coverage, including the additional of internet access. he stayed an hour to complete setting up my phone.he helped me recover passwords that I forgot. I need my phone for my job period Mason perform his job and he went beyond my expectation period I was working the f f. 24 hrs and will not be able to leave the hospital. He will be an excellent employee of AT&T.”
“Jullian and Steven and the rest of the staff were awesome. They were extremely busy, and they stayed very professional, courteous, and fun. They worked out a great deal for us, and literally kept our business with Verizon. Will definitely be going back here for anything I need.”
“Chelsea and Seth D made my time at T-Mobil better than I could expect. My phone got stolen I need to replace it, Seth D took his time and gave me a way better option for a replacement phone than I expected to receive. ((( Oh, I'm going to miss you Samsung Note 8 ya you were old, but you held your own with the best.)) Chelsea, her pure kindness, grace, and patience made sure that everything on the new phone was completed. I was treated like my time and money meant something, and that kinda customer service is rare. Seth D thank you for your understanding and letting me take the time to figure out what I was going to purchase. Chelsea simply put, you're amazing, thank you both Massive Massive Respect!!!! If you need help and you are a T-Mobil Customer and you have been thinking about upgrading your phone or need anything go to level 1 at the North Town Mall it will be worth it. BS1”
“My deaf daughter needed a new phone and we chose one phone then changed our mind for a better phone half way through the the process of set-up, Damon was very patient and understanding with us. He was great! I dont think improvement is neccessary, except maybe to offer a bottle of water while waiting through the process of set-up? Even though the store had air conditioning, it was really hot outside before we arrived.”
“Liam was amazing! Handled all my needs in a fast and friendly manner! I told him my issue, what I needed and he handled the rest. With my son’s graduation and his driving test all in one weekend it goes without saying I was a little more than stressed when my phone stoped working and needed a new one asap! Liam made the whole experience enjoyable and I felt treated Iike family Thank you so much!”
“I was very happy with the Verizon employee who helped me at this location. He was warm, friendly and went above and beyond to make my experience great. I only wish I’d left T-Mobile sooner!”
“Willow was amazing. Getting my number transferred to a new account turned out to be quite the challenge. Willow demonstrated solid professionalism, patience, and the tenacity to work through each possible solution until she made it work.”
“The Network Operates
We build not myths, but modules, wires,
We code in rows, not rhyme;
No muses here—just stacked desires,
Compressed in datastream time.
We send the signal, node to node,
And mark each fault and fact.
We do not seek the poet's ode—
We optimize the act.
> ? Click-clack goes the server blade,
Whir-whir spins the drive,
We speak in code, machine-parade,
To keep the thought alive.
No pen or pipe, no dreamland shore—
The cloud has killed the quill.
The packets march through router war
By algorithmic will.
No room for lutes or lyric haze
In factories of light.
We craft the day in data rays
And calculate the night.
> ⚙ Ping-ping goes the protocol,
Hop-hop down the line,
The human voice is now a call—
Compressed to fit the spine.
So hail the cables in the trench!
So praise the router’s hum!
The scroll is dead, the shell is wrenched,
The terminal has come.
We do not write—we interface,
We scaffold thought to code.
We build a mind across all space—
No hearth, but shared node-load.
> ? Click-clack, the signal's sent,
Clack-click, it finds its place,
This is the age of measurement,
Not lyric, but database.”
“It Has Been My Personal Wireless Cell Company For 18+yrs Now I Wouldn't Change To Any Other Cell Phone Company Cuz This Is A Great Company To Be With That's In My Opinion Only.. TY Cricket For Ur Business From A Very Well Appreciated Long Time Customer..”
“First of all, I have never in my life went to ANY business and be treated this AMAZING! The customer service displayed by the manager Tasha Maria was hands down the best I've experienced thus far. Not only did she and the others treat me the way a customer should be treated, but they also treated me like family. Helping me out to make sure I could get a nice new phone, charging my old phone and helped me set up my new phone. All the while just talking and actually enjoying the experience. I was a Verizon customer my whole life and now, I wish I would have made the switch sooner. Spokane, if you want an amazing experience with friendly people who actually care about the customer, this cricket wireless store is the place to go. This is my new and only one stop shop for my cell phone needs and I highly recommend you make it yours!”
“I had the most wonderful experience at Cricket on Market st yesterday. Can you even say 'wonderful experience' when heading into a phone store? I never could until yesterday. The customer service i received from Tia was the best customer service experience I have ever had ANYWHERE in all my 41 years! Tia was genuinely friendly and extremely knowledgeable. Tia was multitasking and making herself respectfully available to every customer in her store while simultaneously not ignoring or taking away attention from her tasks. I joked saying she should be working for NASA. Tia went above and beyond for everyone in her store yesterday. This woman left an impression on me that I will never forget. I hope the owners of this location appreciate her and gives her a much deserved raise! I went home and immediately told my brother and friends about the deals cricket had and her amazing service. I will tell everybody to switch to cricket and as an added bonus, go meet Tia in Spokane on Market Street and she will renew your faith in humanity!”
“Sierra is the best and she knows what she is doing. The best customer service representative there. She needs to be a manager or more if not already. She is always kind and she makes sure she makes your time there worth it. If she can't fix it she goes out of her way to find away to make it right.Sierra you are awesome and I want to personally tell you that you make cricket an outstanding place to go to. Thank for being wonderful. Cricket hit the jackpot when they found you. I have been with cricket for a few years now and I have never given a rating. But I just want everyone to know that you rock gurl. It must be the country girl in you. Thank you for being you. Fabulous customer service. I hope your coworkers are taking tips because you are someone they can learn from.Thank you every time. Your smile shines in your eyes even with the masks. You are genuine!”
“What a great experience, much respect and informative interaction with the representative here that we had on Mothers Day!!
Thank you so much ?”
“Today I had the ABSOLUTE PLEASURE of working with Chris!! I’ve been to many ATTs recently to get some simple issues fixed and instead of being sent away he went ABOVE AND BEYOND!! 5 stars! 10 / 10! Would HIGHLY recommend!!! Thank you Chris!! Keep slaying it!!”
“I was heading into town and was going to be arriving right at 7 when they closed and only had to drop off my trade in phone. I called and Sam answered and told me he would let me in when I arrived and no worries if it was a few after 7. Well I apparently called the wrong store because I went to the one by Fred Meyers and got it turn in. About 15 after 7 poor Sam called to see if I’d still be stopping by to do the trade in. I apologized profusely and Sam was completely understanding. although I didn’t do my actual business here, Sam was great by staying late and I’d definitely recommend! Awesome customer service!”
“Very friendly and helpful! My phone was broken and not getting service at all so I came into the store and got a new phone because the antenna was damaged which i would have never known. It was a quick and easy process for me plus the guy who helped me was talkative and pretty cute lol but I didnt feel pressured to buy or anything like I would normally expect to.”
“Jayvon was awesome! I came in to resolve an issue with figuring out how to move my service from Xfinity to Verizon and had a great time chatting with him and ended up leaving with a great new phone. He is so personable, friendly, kind,witty, and tech savvy. I had a great experience!”
“Steven,s service with at&t was absolutely perfect, totally pleased with his kindness and ability to go far and above what I was expecting, 5 stars to you steven.?”
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“Scott was great! I'm not very tech savvy so I had a lot of questions. He was super kind and helpful and never made me feel like the village idiot. Additionally, Scott was competent, knowlagable, and friendly. All my requests were honored and I left happy. Thank you!”