“I’m writing this specifically to shout out John, who seems to be carrying this entire post office on his back.
It is rare to see one person handle so much with such ease. John is friendly, incredibly organized, and fast as lightning. Even when the line is long, he keeps things moving efficiently without ever losing his positive attitude.
Honestly, it feels like this entire location is held together by his hard work. If anyone deserves a raise and recognition from the USPS, it’s him. People like John make a normally tedious errand a total breeze. Great service!”
“This post office is a block away from where I work, so whenever I need to mail a package, I come here. It’s the best post office I’ve ever been to, and I look forward to coming here for my mail-related errands. The best customer service!”
“I'm always nervous about official things for some dumb reason but my man Dino helped me apply for a passport like a boss. The guy was very helpful, called me by my first name, really just made the process a no hassle affair. The post office is lucky to have him.”
“The ladies who work at this post office are always kind and helpful. I appreciate it because in today's society people seem to be too busy to be helpful or kind”
“Absolutely amazing customer service and a really charming location/building. It has a small town vibe and the people are so kind and efficient. This is my favorite post office in Seattle.”
“For those complaining about Anita, she has worked at this post office since my PARENTS were kids. She is not mean, she is not grouchy, she just isn’t the animated, fake happy everyone else is now adays. If you live here, you’ll get to know her and realize she’s not half bad. Be kind.”
“I visit alot of post offices (run a small business) and this one is always the quickest. I also appreciate the outside drop box for drop off hours outside of 9 - 5.”
“Brian and Ramanda have the most amazing customer service and efficiency in their work, and I appreciate working with both whenever I need to stop in and conduct business. My go-to USPS location!”
“I've been dropping packages off for my business in the morning and the atmosphere here is always very friendly. Today I got help from a manager named Andre and I was extremely grateful! He suggested a package pickup service for my at home business and helped me get everything set up. He was also great with my two year old who was with me at the time. Highly recommend! :)”
“I showed up right at the end of the day, totally expecting to be turned away, but the staff here went above and beyond to help me out. They made sure everything got out on time and were incredibly kind and efficient. Honestly had a great experience—super grateful for their help. Thank you!”
“Recently I have been going to the post office much more often then usual and at this specific location is a wonderful lady named Darlethio she is so kind and her smile makes you smile I greatly appreciate her wonderful service and her cheerful smile and she does her job very thoroughly please make sure someone acknowledges her efforts at the very least maybe a bump in pay or a free lunch something she definitely deserves it thank you Darlethio”
“I have been attending this post office for quite some time now and I have never encountered a problem. Today, in the morning, I went in to mail some letters and needed help with questions and both clerks (female) were very polite, professional and helpful. I was there after 10:00 AM in the morning and there was no long line everyone there, customers and clerks, were pleasant and courteous.”
“They open at 10am. I was here on 11/29/23. There was no line and the lady there was extremely nice and very helpful. In and out in minutes. No hassle, no fuss no complaints. Went in shipped my stuff and left.”
“I’ve been coming to this Post Office for years and the Staff are very helpful and friendly!. They try their best to move the line as quick as possible especially during the holidays.
Thank you ? for the Excellent Customer Service ???”
“There's a gentleman that works here that is INCREDIBLY helpful. Honestly, this person deserves a raise, he deserves to be praised and carried around in a chair.
There was a hugeee like today and he was so patient, working alone, going out of his was to give advice on package sizes helping people (including me) fill out a confusing form. And definitely took his time making sure all the details were in correctly.
Seriously the world is a better place because of this man.
Thank you!! ?”
“I recently moved and had forgotten to fill out the updated mailing address slip in the mailbox for my new building. A package I had been waiting for was rerouted since the unit is vacant in their system. When I called directly, the agent on the line gave me an update within a couple of minutes and was able to get the package rerouted back to me by end of day. Much better service than I would have expected. Thank you!”
“I was getting my first prepaid priority envelope today. And the young gentleman working there, helped me with step-by-step instructions on a very calmly manner. He even highlighted the necessary things that I need to know. What a pleasant experience.”
“Hien helped my daughter with her passport today. She was very kind, efficient and timely. This post office is a very busy spot on the island but each time I’ve gone in, I have had a pleasant interaction and wonderful assistance. It’s also really great to have the automated postal kiosk there for after office hours to send packages and get stamps. Thankful for the dedicated staff here.”
“I love this usps always been friendly to me sometimes lines can be long which is why you should do all packaging & taping before you get there ....there won't be any for you unless you purchase it which is fine with me i can see how that may be taken advantage of.”
“The staff is very friendly, patient and helpful. I have an important gift package for my families in China. They guided me to pick the proper boxing and fill the declare form. They also explained options of shipment clearly”
“Staff who helped me for my fingerprint was very nice. Thank you!
I read reviews that they do the service only before 3pm and they weren't available sometimes.
So, I called them and check it before leaving home.”
“I was in there this afternoon, the clerk whose name is think was Monique (?) was wonderful!! My qr code was not working, she was apologetic and reassuring, finally worked. d During this time, she answered questions and helped others while we all worried about the cheating baby chick's someone ordered and had not picked up ....she was the only clerk and was outstanding!!!!! thank you for being such a cool person.”
“I want to express my sincere appreciation to Cindy, the supervisor at USPS in Renton. She helped me resolve an issue I was dealing with, and her level of professionalism was truly outstanding.
Cindy was patient, attentive, and very knowledgeable. She took the time to understand the situation and handled everything with confidence and care. It’s rare to see this level of customer service today — she was efficient, respectful, and genuinely committed to helping.
I would rate her service 10 out of 10. USPS is fortunate to have someone like Cindy representing them. Thank you again for your support — it made a real difference.”
“THIS IS NOT A POST OFFICE.
The reviews for this address inaccurately describe this location as a package or mail delivery office. It is a USPS mail distribution center.”
“I take pride in delivering excellent customer service—but I have to say, she was even better than me. I initially had some concerns, as my past experiences with USPS staff haven’t always been very customer-focused. However, she completely changed my perspective. I confidently gave the highest rating ⭐️, and I’m genuinely happy with the service I received.”