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8:30AM - 3PM
1233 Andover Park East Ste 100, Tukwila
Post Offices
“Great experience here. I was very disappointed today with the behavior and snobbish attitude of a staff at the Crossroads location of USPS. I decided to come here seeing the good rating, and I was not disappointed at all. The staff here was very amicable, helpful, and caring. Although, Crossroads branch is nearer to my place, I will always come back here in the future.”
“As many others have stated Miqe here is the best. Very cheerful to talk too and handled my mail transaction quickly. Would highly recommend coming here for all your USPS needs”
“****I'd also like to point out that the USPS is routing ALL their passport appointments here. I traveled from Kirkland, because every post office near me was booked out for another month.***
The staff here is absolutely doing their best. It's clear that the government doesn't value the service they provide.
I got my passport taken care of with none of the hassle I had to go through for my Real ID.
The only thing this place needs is an injection of cash. They already have the integrity, dedication, and compassion.”
“Out of ALL the USPS in the greater Seattle area, I will still take the light rail to deliver my mail at this location. Not only is Suzanne the best, I’ve been coming here for the past 3 years and they’ve always delivered my stuff on time or even earlier!
I live by UW, but even though there’s a drop box next to me, I’ll stick pick up come here instead. Keep up the good work!”
8:30AM - 3PM
2003 South 216th Street, Des Moines
Post Offices
“I had a package that said it was delivered to me but was delivered to the wrong address . I went that day and filled out a missing package paperwork. The manager contacted me about an hour later. He found where my package was delivered he went and retrieved it and delivered it to me! To say he went above and beyond is an understatement! Thank you!!!”
“I wanted to shout out Mariea personally for being an absolute joy to work with in shipping a package out to Canada. She went above and beyond to answer all of my questions, and walked me through the entire process in detail with patience. I drove in from West Seattle because this location had the best reviews and after my conversation with Mariea I can see why!
Quick mention: Apple maps for some reason guided me to the back entrance of the store and Mariea had to guide me to the front door. I'm not sure if this is also the case with Google maps, but I thought it was worth mentioning for prospective customers using iPhones.”
“For those complaining about Anita, she has worked at this post office since my PARENTS were kids. She is not mean, she is not grouchy, she just isn’t the animated, fake happy everyone else is now adays. If you live here, you’ll get to know her and realize she’s not half bad. Be kind.”
“Brian and Ramanda have the most amazing customer service and efficiency in their work, and I appreciate working with both whenever I need to stop in and conduct business. My go-to USPS location!”
8:30AM - 3PM
4412 California Ave SW, Seattle
Post Offices
“The staff at this location seem to be nicer snc personable than other locations in Seattle. I typically use the kiosk but when i haven't been able to self checkout, my encounters were pleasant and quick. It's a cute older historic building.”
“I visit alot of post offices (run a small business) and this one is always the quickest. I also appreciate the outside drop box for drop off hours outside of 9 - 5.”
“Miele? Mele? I’m not positive on the spelling of the postal clerk that holds it down at the Pioneer Square USPS location, but she’s solid GOLD! That location can be sketchy at times to navigate, but I go here because I love interacting with her! She’s SO friendly, upbeat, personable, helpful and inviting. She brings a little bit of home into her space and makes her customers feel like family. I cannot say enough wonderful things about her! Such a smart hire!* Note: This is a small location with one person working. They close for lunch break from 2-3:15”
“FYI- General Delivery is between 10AM and 12 PM Mon- Fri. Your not going to get these people on the phone to answer any questions, comments or concerns. Its going to be a 45 min wait just to speak with anyone in customer service.”
“They open at 10am. I was here on 11/29/23. There was no line and the lady there was extremely nice and very helpful. In and out in minutes. No hassle, no fuss no complaints. Went in shipped my stuff and left.”
“I have been attending this post office for quite some time now and I have never encountered a problem. Today, in the morning, I went in to mail some letters and needed help with questions and both clerks (female) were very polite, professional and helpful. I was there after 10:00 AM in the morning and there was no long line everyone there, customers and clerks, were pleasant and courteous.”
8:30AM - 3PM
609 Southwest 150th Street, Burien
Post Offices
“I wanted to recognize Darlethia for providing such exceptional customer service today. I came in with around 20 Depop packages to ship, and what should have been a fairly quick transaction turned into a much longer one because the thermal label printer kept malfunctioning. Every time it printed a label, it would jam, and she had to stop, fix it, and readjust everything before continuing. From what she shared, this has been an ongoing issue with the printer for quite some time.
Despite the constant technical problems, Darlethia remained incredibly patient, calm, and kind throughout the entire process. What could have been a 15-minute transaction ended up taking closer to 40 minutes, yet she never made me feel like I was an inconvenience or rushed me. She stayed positive, worked through every single issue, and was determined to make sure all of my packages were shipped successfully.
It’s easy to provide good customer service when everything is working properly, but it’s much harder to maintain such a positive attitude when you’re dealing with equipment that keeps failing. Darlethia handled the situation with professionalism, grace, and genuine kindness from start to finish.
I truly appreciate the extra time and effort she put into helping me today. Employees like Darlethia are a huge asset to USPS, and I hope she receives the recognition she deserves. Thank you again for going above and beyond to make sure all of my packages made it out today!”
8:30AM - 3PM
15250 32nd Avenue South, SeaTac
Post Offices
“I’ve been coming to this Post Office for years and the Staff are very helpful and friendly!. They try their best to move the line as quick as possible especially during the holidays.
Thank you ? for the Excellent Customer Service ???”
“I recently moved and had forgotten to fill out the updated mailing address slip in the mailbox for my new building. A package I had been waiting for was rerouted since the unit is vacant in their system. When I called directly, the agent on the line gave me an update within a couple of minutes and was able to get the package rerouted back to me by end of day. Much better service than I would have expected. Thank you!”
“I was getting my first prepaid priority envelope today. And the young gentleman working there, helped me with step-by-step instructions on a very calmly manner. He even highlighted the necessary things that I need to know. What a pleasant experience.”
8:30AM - 3PM
2721 Southwest Trenton Street, Seattle
Post Offices
“I had a great experience at this USPS location thanks to Wayne. I came in for FBI fingerprinting without realizing they have already closed for that service earlier in the day. I was bracing myself to hear I would have to come back but Wayne kindly made an exception and took care of it right then and there.
It's rare to find someone willing to go out of their way like that, especially near the end of a service window. He saved me a return trip and a lot of hassle and I really appreciated it.”
“Amazing customer service from Val, who helped me track down a package that had been looping in and out of WA for a month. As others have said, such a hard-working team! Visit in person if you need their help and I'm sure you'll receive it.”
“Hien helped my daughter with her passport today. She was very kind, efficient and timely. This post office is a very busy spot on the island but each time I’ve gone in, I have had a pleasant interaction and wonderful assistance. It’s also really great to have the automated postal kiosk there for after office hours to send packages and get stamps. Thankful for the dedicated staff here.”
“I'm not sure about the bad reviews but from my experience, things are fine here. The ladies are helpful and have been nice to me everytime I've gone which was quite often for a while since my address wasn't showing up in the system.”
“The staff is very friendly, patient and helpful. I have an important gift package for my families in China. They guided me to pick the proper boxing and fill the declare form. They also explained options of shipment clearly”
“Staff who helped me for my fingerprint was very nice. Thank you!
I read reviews that they do the service only before 3pm and they weren't available sometimes.
So, I called them and check it before leaving home.”
“Super easy Passport process. The door and doorbell system are a little odd but I get they need to have privacy. The office is a back hall situation, kind of hilarious. Appointment started on time and ended on time if not early. Tina was helpful and sweet. Christina? (I wasn't super close to the counter to read the nametag fully) was knowledgable and explained things clearly for me and everyone I overheard her helping in line.”
“The phone was answered promptly today when the outgoing message was finished, and I received great help from Brian about a delivery issue. He called me back immediately after he did a bit of research. Brian was polite and concerned, and I really appreciate that.”
“I was in there this afternoon, the clerk whose name is think was Monique (?) was wonderful!! My qr code was not working, she was apologetic and reassuring, finally worked. d During this time, she answered questions and helped others while we all worried about the cheating baby chick's someone ordered and had not picked up ....she was the only clerk and was outstanding!!!!! thank you for being such a cool person.”
“I love this usps always been friendly to me sometimes lines can be long which is why you should do all packaging & taping before you get there ....there won't be any for you unless you purchase it which is fine with me i can see how that may be taken advantage of.”
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“I take pride in delivering excellent customer service—but I have to say, she was even better than me. I initially had some concerns, as my past experiences with USPS staff haven’t always been very customer-focused. However, she completely changed my perspective. I confidently gave the highest rating ⭐️, and I’m genuinely happy with the service I received.”