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“Alex came in clutch!!!! Fr was having the worst day of my life with the Verizon’s insurance customer service and I came in and he helped me out like no other! I was ready to switch to T-Mobile but Alex talked me off the ledge!!! Super appreciate all the information he gave me; because of Alex I was able to resolve my issue in 20 minutes unlike the 4-5 hours I spent with other people!”
“Amazing service! Super helpful with getting a new phone! Also helped me with getting the phone set up and he totally didn't have to do that but it was super nice because I am horrible with anything technical.”
“Fantastic, friendly, super knowledgeable and approachable staff at this location (and the Milwaukee one). They handled a multi-week battery and button fixing saga with the highest professionalism and care. I will definitely come back here!”
“I wrote a bad review on here the other day. We went back today and they were very helpful. The store manager was great. The only advice I would have is if you don’t have time to help customers acknowledge them right away and let them know.”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“I was having difficulty with my I phone and accessing sites… Jorge was awesome and took the time to troubleshoot the problem and got my phone up and working again!! Outstanding customer service.. I will be back when I need a new phone!!
Thank you Jorge!!”
“I had gone to Brookfield location for At&T near Charles swab because I had put in order 7 hours prior to pickup, when I came to pickup they said it didn't seem ready for pickup and didn't know if I would be getting the phone today. I was very disappointed so I called the location on 76th if I would be able to pick one up today and in less than 10mins I was out the door thanks to Patrick, if I ever have any problems from now on I will be going to Patrick only.”
“Myles was incredibly helpful. He knew exactly how to do what we needed to transfer our number from one service to another. He made helpful suggestions and adjusted his suggestions based on our specific requests. He has experience with a variety of other cell providers, so he was very knowledgeable about the quickest ways to get our new line up and running. We're really grateful for Myles's expertise and assistance!”
“Elijah was super helpful!!!! He was very professional and offered great customer service. The store was clean, safe, and well kept. This was the best service I have received in ages! A+ don’t go anywhere else!”
“Jesse was very helpful, patient and knowledgeable and answered all of my questions and concerns regarding my trade in transaction from an IPhone 14 to a 17/air (at a different ATT store) over the phone. The “fine print” regarding this “deal” is very confusing. Thanks Jesse!”
“Eric and Sedrick helped out a lot. Saved my family a bunch of money on each of our plans and we know exactly what we’re paying for and what we’re getting. Top notch service”
“I stopped by the Boost Mobile shop on Sunset St. in Waukesha and was pleasantly surprised. The staff were friendly, knowledgeable, and took the time to walk me through the best plan for my needs—no pushy sales tactics. Setup was quick, and they even helped me transfer my old number without a hitch. The store itself is clean and well‑organized, making the whole experience painless. If you’re in the area and need reliable service with a personal touch, this Boost location is worth a visit.”
“The associates here are very kind, patient and helpful. I came to switch another user to my old phone and get a new phone myself. The process, while involved and lengthy as such things always are, was painless and not unpleasant. Ben helped me select a new phone, thoroughly relating the costs, specs and user experience of different models. He answered all of my questions (there were many) in a comprehensive and tactful manner. I felt assured that if any issues should arise in the future, I can return to store and have them addressed knowledgeably and professionally. Thanks guys, and keep up the good work!”
“I went to another AT&T store three times to try to trade my phone in. It was bad service every time. I stopped in the store and EJ was amazing. 1) very friendly 2) listened to our issues 3) most amazing part he solved our problem within minutes. Only person I’m going g to in the future is EJ!!!”
“This review is for Joseph exclusively. He helped us upgrade our phones and add a line. He was so helpful and friendly throughout the process. When my phone came in, he helped me set it up and make sure everything was good to go. Can’t thank you enough, Joseph!”
“Lost my phone on vacation, went in to get a new phone, was greeted by Randy and he took care of me through the whole process. I was out the door with a new phone fast and he took the time to recover all my data! Wouldn’t go anywhere else! Thanks again Randy!!!!”
“Just left this store and they could not have been more helpful. It was the best experience we've had with a TMobile issue since being switched from US Cellular. Will be coming to this store from now on!!”
“Ken was so helpful and pleasant while helping 5 of us that came into the store within a 90 minute period. We were all treated equally important and he was the employee in the store. He had such a positive attitude that was contagious”
“Carol, the store manager from the city of greenfield wisconsin was super knowledgeable when it came to the products she sells. It was certainly nice to deal with somebody who was very polite. And knowledgeable.”
“This Cricket store has the BEST customer service you could ever hope to find! We were there today and we left with 3 phones all set to go, and we never could have done that ourselves! Thanks so much for your patient, kind assistance! It's very much appreciated, and we will always be Cricket customers!”
“Had to go here to get some service done on my account and a new phone. Working with the staff was amazingly helpful, they even took care of things i did not know about on my account that was wrong. Will certainly be back.”
“This Boost Mobile store is the best in downtown West Allis! I was just there right before close. The owner was locking up shop when I got there. He unlocked the store and helped me, and ge didn't have to! A1 customer service!”
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“Jazz was amazing! Said Hi to every customer that walked into the store even while working with other customers. Has a great personality and a great sense of humor!”