“Nina was super helpful ! Came in at 8:30am and she opened up real fast and politely. Efficient great worker had. Had a notary problem and she guided us through it”
“I visited PostalAnnex for my Indian passport renewal, and the experience exceeded all my expectations.
I had been quite stressed before coming in because passport renewal paperwork can be complicated, and I was worried about making mistakes or missing requirements. From the moment I walked in, Andrew put me at ease. He was incredibly patient, knowledgeable, and professional throughout the entire process. He carefully reviewed everything, pointed out details I might have missed, and made sure my application was complete and accurate. What impressed me most was that he was already familiar with the latest Indian passport renewal requirements, which gave me a lot of confidence.
I initially stopped by on Saturday close to closing time, but we couldn't finish the application because Andrew had to attend to a sick pet. When I returned the next day, he picked up right where we left off and continued helping me with the same level of care and attention.
I also want to recognize the other gentleman working at the store. He was extremely kind, welcoming, and courteous to my family. Both of them made us feel valued and genuinely cared about helping us rather than simply processing a transaction.
It's rare to encounter customer service that feels this genuine. Andrew treated my application as if it were his own and guided me through every step of the process. If you need Indian passport photos, printing, photocopies, notarization, or help with passport paperwork, this is truly a one-stop shop.
I've visited many FedEx and UPS locations over the years, but the level of courtesy, expertise, compassion, and personal attention I received here was exceptional. Outstanding customer service and highly recommended.”
“We had an excellent experience working with The UPS Store for our custom wedding stationery. From start to finish, the team was incredibly helpful, responsive, and detail-oriented. They took the time to review our designs, answer questions, and make sure everything looked perfect before printing.
One of the biggest advantages was being able to work with someone in person rather than going back and forth through an online printing website. Having a knowledgeable team available to guide us through the process gave us so much confidence, and the final products turned out beautifully.
The turnaround time was impressively fast, and their pricing was very fair—actually better than many of the online printing quotes we received. We were thrilled with both the quality and the service. If you’re looking for custom printing, especially for something as important as wedding stationery, I highly recommend them!”
8:30AM - 6:30PM
1512 South De Anza Boulevard, San Jose
Mailbox Centers
“Had a really good experience at this UPS Store. The owner was very friendly and patient, and took the time to explain the different options and services to me. He was very helpful and made the whole process easy.
Really appreciate the great customer service. Definitely recommend this location!”
“I've been going here for years. Great friendly locally owned business. I ship through this store in addition to getting docs notarized and passport photos.”
8:30AM - 6:30PM
14435 Big Basin Way, Saratoga
Mailbox Centers
“I've dealt with many UPS shipping stores all over the country in the past decade for the timely pick up and shipping of my online purchases from various regional auction houses.
This location by far is one of the best I have dealt with in helping me facilitate the quick pick up and packing of my fragile auction item.
The staff at the Saratoga, CA store were responsive and super efficient in picking up my item during a narrow pick up window time slot on Super Bowl Sunday and had it safely packed the same day and ready for shipment on Monday. It arrived safely in just two days in perfect condition.
Samuel and Amit went above and beyond to take care of my item pick up and shipping needs and handled it like true professionals. I give them a solid 5 stars!”
8:30AM - 6:30PM
650 Fremont Avenue Ste B, Los Altos
Mailbox Centers
“Sudha and her team did a fantastic job of helping me to ship about 40 boxes from their Los Altos, California store to Blaine, Washington. Many of these pieces were artwork with glass that they carefully wrapped and shipped for me. Also, an old wooden chest that they wrapped and shipped internationally for me. A few of the packages weren’t delivered to an address in Santa Barbara, California. I called Sudha and told her this and she put in a new address that I gave to her and then contacted me to let me know that they had been delivered. Also for the box that was going to London she contacted me to say that no one was there to receive it. And then she contacted me the following day to say that someone was there and they signed for it and did receive it. I just felt that she went above and beyond the whole time. They were very patient and kind. They were conscientious of cost and concerned that it may be more than I would want to spend. I felt that they were very respectful in that regard. Also, because I was there so many times, over the course of two weeks, shipping many boxes, I saw how they interacted with other customers, and they were always kind and gracious and helpful to them, and tried to help people as quickly as possible. It’s also just a very pleasant, clean store in a pleasant Shopping Center. It is easy to park. The parking is free. I almost always found a parking space right in front of the store. They had a cart that they could help carry the boxes in from my car. And they would come out to my car and load them onto the cart for me. They clearly know their trade. I recommend them highly!!”
“We have used Dana for many notary services, and she is consistently wonderful to work with. She is incredibly knowledgeable, professional, and very nice. Every signing has been smooth and stress-free. If you need a reliable and expert notary, look no further than Dana!”
8:30AM - 6:30PM
5255 Stevens Creek Boulevard, Santa Clara
Mailbox Centers
“I had a wonderful experience with Sally! I walked in right at 6:30 PM, which is their closing time, and she was still so patient, friendly, and helpful. She didn’t rush me at all and made sure I got everything taken care of. I really appreciated her positive attitude, especially since I came in at the very last minute. Thank you so much, Sally, for the great service! She definitely deserves some recognition!”
9AM - 6:30PM
1484 Pollard Rd, Los Gatos
Mailbox Centers
“I have been to this postal annex multiple times before and every single time that I’ve gone I’ve had an extremely positive experience. I know for some and for myself dealing with the post office and returning a packages can be a huge hassle, especially dealing with long lines and difficult personnel, the opposite is true of postal annex. Satish has helped me many times before and I can say that I always walk away with my task completed quickly and well. I would highly recommend postal annex for any postal FedEx or package needs”
“I was in a jam and was trying to overnight a package and showed up 5 minutes before closing. There were multiple people in line and everyone was in a hurry. I did not get the name of the rad fella that was helping me but he was doing the work of 3 people and moving quickly to help everyone. It felt as if everyone in the store was on the same team and we were all trying to help each other with the coach (the rad employee) directing people kindly to what do and had a hustle I did not know existed anymore.”
“This is a review for dropping off a package for FedEx pickup—it's a fast convenient location and the staff is friendly. If you are looking for a local FedEx drop off location use this instead of the one located at the San Antonio Shopping center.”
11AM - 8:30PM
720 S Wolfe Rd, Sunnyvale
Mailbox Centers
“I’ve been renting a PO Box here for the last 2 or so years now, and have never had a problem. This shop has PO boxes of many sizes available at affordable rate, and they also do shipping for all major US carriers. The best part about it renting a box from here is the optional 24 hour access feature. The owner is also very nice and helpful. Highly recommend to come here instead of USPS.”
8:30AM - 6:30PM
39754 Cedar Blvd, Newark
Mailbox Centers
“I had a great experience at this UPS Store thanks to Tony. He provided excellent customer service—very friendly, efficient, and effective. He made the whole process quick and easy, and I really appreciated his professionalism. Highly recommend!”
10:30AM - 5:30PM
467 Saratoga Ave, San Jose
Mailbox Centers
“I had a great experience at Mail Station! If you have multiple returns like I did, this is the place to go. They handle DHL, UPS, and FedEx all in one spot, which saved me so much time driving around.
The staff is incredibly fast and professional. I was in and out in minutes. Highly recommend if you’re looking for a hassle-free way to drop off your packages or handle international shipping. 5 stars for the efficiency!”
“I love this place it was so easy we don't have a fax machine at work anymore an it's to much for me with the scan an all that email stuff if your not that savvy then this is the place to go .I had a deadline that day they saved my life because I was so stressed out I ended up having a Great !! Day thank you an ...HAPPY HALLADAY!!! ?”
“I had an awesome experience at this UPS Store.
I needed to print some important documents, and the entire process was quick, easy, and stress-free. Everything printed perfectly, and I was in and out in just 5 minutes! Roby and Ritu were friendly, very helpful, and had such great smiles! Thank you both! I’ll definitely come back for any future printing needs. Highly recommend! ⭐”
8:30AM - 6:30PM
325 Sharon Park Drive, Menlo Park
Mailbox Centers
“Anthony, of the Sharon Heights, Menlo Park, CA Store, was Fantastic! He was extremely quick in service, and for product recommendations. Therefore, I can highly recommend him, and this Store.”
“My wife and I both needed passport photos and were fortunate enough to be assisted by Hai Le. Hai is super focused on the customer he is helping. He meticulously takes care of small details and thoroughly explains the process he is working on, providing excellent interaction with the customer. Canadian passport photos have very stringent requirements. Based on our experience, I would highly recommend this location, and Hai Le in particular, in order to get these pictures done properly. Thank you, Hai, for all your help!”
“I had an outstanding experience at this UPS Store. It is by far the most professional UPS Store I have ever visited, and the customer service is truly exceptional.
I accidentally left my wallet there, and when I called, they answered the phone right away and immediately confirmed they had found it. When I returned to pick it up, I was impressed to see that it had been safely stored in a sealed bag, giving me complete peace of mind.
Their honesty, professionalism, and genuine care for their customers really stood out. It's rare to find a team that goes above and beyond like this. Thank you for taking such great care of my belongings and for providing such outstanding service. I highly recommend this UPS Store to anyone looking for reliable, trustworthy, and friendly service!”
“I stopped by this store yesterday to print some documents for my passport renewal and courier. Drey was incredibly helpful, he guided me through the notary process and made everything easy to understand, especially since it was my first time doing something like this here. He was kind and patient throughout the whole process.”
“The lady was very kind and read my mind what I needed. I safely mailed out my very important document with her help and saved my time to drive to usps and wait on the line for long.”
“I have used this service for decades. Family-run, fabulous attitude, nothing is too much trouble for them. I take my recycling stuff to them so they use it when mailing packages.”
8:30AM - 6:30PM
171 Main Street, Los Altos
Mailbox Centers
“I walked into the store feeling extremely concerned because the framed artwork I needed to ship internationally is both very fragile and of significant value, but I left feeling completely satisfied and confident that it would be handled and delivered safely. Ashlee demonstrated exceptional packaging skills and took great care in professionally and securely preparing the artwork for shipment. Violeta was extremely knowledgeable about the requirements and process for shipping such a valuable and fragile item internationally, and she clearly addressed my questions and concerns. Vince went above and beyond by offering to help carry the exceptionally large artwork from the parking lot into the store, which I greatly appreciated. Jenn was also very attentive and took the time to address all of my concerns, ensuring that I understood the process and felt comfortable with the shipment. The entire team demonstrated outstanding professionalism, care, and customer service, turning what initially felt like a very stressful experience into one where I left feeling reassured and confident in their ability to safely ship my artwork internationally.”
“Peggy, Bryan, and Brandon were all very friendly, welcoming, and helpful from the moment I walked in. They made the experience easy and pleasant, answered my questions, and provided great customer service. I really appreciated how kind and attentive they were throughout my visit :1”
8:30AM - 6:30PM
405 El Camino Real, Menlo Park
Mailbox Centers
“I cannot thank Andretti at the Menlo Park UPS Store enough for his incredible professionalism, empathy, and outstanding customer service today. I walked in dealing with a highly stressful digital security crisis and a pending police report that left me unable to safely access my email on my phone. To make things harder, the store’s customer computer was down.
While an employee at a different UPS Store completely turned me away under these exact same technical constraints, Andretti immediately stepped up to problem-solve. He safely accepted my files via AirDrop to ensure my urgent 12-page document and cover sheet could be printed, organized, and faxed immediately.
He was kind, patient, and completely focused on helping a customer in a tough spot. Andretti turned a terrible day around and showed what true customer service looks like. This store has earned a customer for life because of him!”
“What a completely different experience today at The UPS Store!
A young lady named Tracy was absolutely wonderful! She greeted me with a warm smile and immediately made me feel welcomed. She asked what I needed help with and patiently answered all of my questions regarding tracking my return.
It’s amazing how much of a difference great customer service can make. Tracy was kind, attentive, professional, and genuinely seemed to care about helping her customers.
Because of the excellent service I received today, I will be making this my permanent location for all of my returns and shipping needs!
Thank you, Tracy, for clearly caring about your customers and making my experience such a positive one. You’re a true asset to this location!”
“I’ve been renting a mailbox here since May 2021, It’s important to me knowing my mail and packages are safe from theft, and having 24/7 access to my mailbox is great. After hours the door is locked but if you rent a mailbox there, you get a door key.
Town & Country parking lot is a big headache at times, but I’ve always felt safe coming here. That is important to me.
The same team has been working here since I first rented my mailbox, and that kind of consistency is rare.I think that says a lot of good things about this store and the people working there.
I get my mail several times a week, and it’s always clean and well-staffed. The store has many convenient services and people are treated kind and helped quickly. They know what they’re doing. I’ve been to other ups locations/post offices and I’m glad
I chose the good one, since it is a part of my day.
Avoid becoming a victim of porch pirates, stolen mail or identity theft, and get yourself a mailbox in this SAFE location.”
8:30AM - 6:30PM
1608 West Campbell Avenue, Campbell
Mailbox Centers
“Excellent and prompt service. Right next to that, there is an excellent place called Marvel cafe to have quality coffee. Situated in the stratagic location. If one wants ... can pick few things from Nobhill on the sidelines.”
“This ups store is probably the best one I've been to in the local area, when I went with my mother, the workers helped my mother with the packaging process, and were kind and helpful to us. If you need to go to a ups store, this is one the best ones there is.”